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Contact us to discover a better way to support your Oracle applications.
Why Partner with Rimini Street
We help you reimagine your path. We fight for your operational goals. And we help you spark change that drives results. Take a look at how we’ve done it for our partners, including industry leaders like Hyundai, T-Mobile, and Bausch & Lomb.
Our first year working together demonstrated the quality of Rimini Street support. Any database-related issues we raise are resolved faster and more effectively than with Oracle, so we had absolutely no reservations in extending the original contract to a multi-year agreement.
We are always very open in sharing our satisfaction with Rimini Street and the many benefits of switching away from Oracle support.”
The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile.
The strength of the Rimini Street team made it possible to support the significant customizations that SAP struggled to handle. We get everything and more that we had from SAP at half the cost — it really was an unassailable proposal!
It became very clear that moving to a third-party support provider offered a compelling alternative for us.”
Rimini Street is solely focused on support and is incredibly customer-centric, which means it is constantly aiming to raise the bar and find new ways to deliver high-quality, cost-effective support to our business.”
– Ingo Paas CIO
When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”
– Dave Jackson CIOHere’s what our clients say
Wonder what it’s really like to partner with Rimini Street for unified software support and services? Check out Gartner Peer Insights™ for verified Rimini Street reviews from trusted IT leaders around the world.
Not getting results from Oracle support? There’s a Better way.
Whether you’re choosing to stay and upgrade on Oracle or move off of their solution, we can help you get to where you are going by opening up more options for how and when you evolve your Oracle enterprise than what you would get with continuous innovation, market-driven support, or sustaining support. The result is that you can maximize your existing investments, evolve on your terms with a vendor-agnostic unified software services that will keep you agile and in control so you can drive immediate growth in alignment with your priorities.
Delivering better service for 15 years
Estimated total client savings since 2005
Estimated savings off total support costs
Client satisfaction score
Countries worldwide
Optimize Investment in Oracle with Rimini Street Support Services
We provide a more comprehensive support experience for IT teams including:
- Industry-leading global tax, legal, and regulatory updates
- Custom code support at no extra charge
- Full support of current Oracle releases for at least 15 years with no required upgrades or updates
- Highly skilled, expert engineers who average 20 years of experience are primary contacts on the front lines
- Guaranteed response time of fewer than 10 minutes for P1 critical issues, 24x7x365, globally.
In addition, Rimini Street provides strategic services to help plan and execute the Oracle IT strategy of choice, free from the vendor’s agenda and timetable, including guidance on software and technology roadmaps, licensing, security, and cloud strategies.
