Press Releases

Rimini Street Awarded UK Public Sector Enterprise Application Support Services Agreement


Public Sector Licensees Using Oracle and SAP Software Will More Easily Benefit from Significant Savings and Improved Service Levels

LONDON - November 25, 2014 - Rimini Street, Inc., the leading independent provider of enterprise software support for SAP AG's (NYSE: SAP) Business Suite and BusinessObjects software and Oracle Corporation's (NYSE: ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and Oracle Retail software, today announced that the Company has been awarded a place on the UK government's Enterprise Application Support Services agreement (EASS). Under the EASS agreement established by Crown Commercial Service (CCS), which acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity, public sector organisations can easily and more cost-effectively procure Rimini Street support services and benefit from significant savings, ISO-certified, premium-level services and a proven support model for SAP, Oracle E-Business Suite, Siebel, PeopleSoft and JD Edwards systems. Rimini Street already has several signed public sector clients to date in the UK, and nearly 100 signed public sector clients globally.

“Public sector organisations in the UK increasingly desire an alternative to expensive annual software vendor maintenance fees that maximizes IT budgets and drives greater value from software support costs,” said Jill Harrison, Managing Director for Europe, Rimini Street. “The new agreement allows public sector organisations easy access to Rimini Street’s proven, leading independent support model.”

“The new Enterprise Application Support Services (EASS) agreement enables and encourages innovative approaches to purchasing annual support and maintenance, saving public sector customers up to 50 percent against standard renewals,” said Kelvin Lee, Senior Category Lead - Technology Products, Crown Commercial Service.

Rimini Street Continues Strong Momentum in UK, EMEA and Public Sector

Rimini Street continues to experience strong momentum in the UK and across Europe. In July, the Company formally opened its new European Headquarters office in London’s Canary Wharf to support continued growth and expansion in the region. Worldwide, nearly 100 public sector organisations have already made the switch from Oracle or SAP to Rimini Street. To date, the Company has nearly 900 signed clients globally, including more than 100 Fortune 500 and Fortune Global companies.

“Rimini Street is the only proven software support provider in the agreement focused exclusively on delivering independent support, and with a track record of delivering it across all four lots of the agreement, including support for Oracle E-Business Suite and SAP,” said Seth Ravin, Rimini Street CEO. “As such, Rimini Street is in a unique position to ensure that our clients receive premium-level services, including 24x7x365 coverage with 30-minute guaranteed response for urgent issues, highly personalized service with a named assigned Primary Support Engineer (PSE), support for customisations at no additional charge and the ability to run their existing Oracle or SAP release for a minimum of 15 years with no required upgrades - all while saving up to 90 percent on annual support costs.”

For more information about the EASS agreement, visit

About Rimini Street, Inc.

Rimini Street is the leading independent provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on their annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 15 years after switching to Rimini Street. Hundreds of clients, including global, Fortune 500, midmarket, and public sector organizations from across a broad range of industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit or call within the UK (0)20 3763 7463 or internationally +1 702-839-9671.

# # #

Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc. All other company and product names may be trademarks of their respective owners. Copyright © 2014. All rights reserved.