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SAP Customers Funding New Growth and Innovation
eBook
SAP Customers Funding New Growth and Innovation

Many SAP customers have concerns these days. There’s a looming mainstream maintenance deadline, the push for S/4HANA migration, and high costs for full support — nearly 22% of annual licensing fees per year in maintenance until 2027, and an additional two percentage points until 2030.1 Meanwhile, SAP seems to be investing more and more in S/4HANA, yet enterprises with high functioning, customized Business Suite and older releases can be hard pressed to justify a migration to a still-maturing platform and unknown future innovation. For many organizations, the business case just isn’t there. Fortunately, SAP licensees can keep the current software release, avoid an expensive upgrade until it makes sense, and drive digital transformation with Rimini Street third-party support. In this eBook you’ll meet 11 SAP customers from a variety of industries who regained control of their IT roadmaps with help from Rimini Street enterprise software solutions. They received responsive, comprehensive service and saved big on support, enabling investment in growth areas such as: expanded manufacturing capacity strategic hiring IT infrastructure migration to the cloud IT service management (ITSM) Stop paying excessive support fees and start funding innovation with the savings. Download the eBook today. 1 https://news.sap.com/2020/02/sap-s4hana-maintenance-2040-clarity-choice-sap-business-suite-7/

Client Service Spotlight: Global Tax, Legal, and Regulatory (TLR) Solutions
Article
Client Service Spotlight: Global Tax, Legal, and Regulatory (TLR) Solutions

Read about global tax, legal, and regulatory (TLR) solutions delivered by the Rimini Street Global Product Development Team for client regulatory compliance.

Optimizing Your SAP ERP Roadmap, an Interview with Rimini Street’s GVP and GM for SAP Support Services
Article
Optimizing Your SAP ERP Roadmap, an Interview with Rimini Street’s GVP and GM for SAP Support Services

Rimini Street offers award-winning support for SAP products and management services for SAP applications.

Modern IT Support for the Modern Enterprise
Whitepaper
Modern IT Support for the Modern Enterprise

New technology and market disruption are rapidly enabling business transformation, as enterprises forge new paths in areas such as customer experience and vendor collaboration. Modern business models have emerged at the forefront, leaving historic business models in their wake — and potentially in the rearview mirror. The modern enterprise needs modern IT support. Enhanced IT services are critical to maintain and manage complex, hybrid IT environments with multi-vendor products and services. And digitalization — manifested by technologies such as artificial intelligence (AI) and machine learning (ML) — is critical for helping IT service delivery keep pace with the speed of business. This white paper is for enterprises and services providers alike, and includes: 5 building blocks that enhance IT services the benefits of integrated services how intelligence-enabled IT services can yield better outcomes creating differentiation through personalization empowering a proactive IT service model IT service organization transformation Ultimately this white paper can help organizations identify a modern software service provider to deftly support their modern enterprise, meet their level of urgency, and assuage any fear of missing out. It can also ideally help providers gain insights for strategically enhancing their IT services and digitalizing their service delivery without losing the human touch. To learn more, read the white paper today.

Building Your SAP Roadmap Strategy for the Future
Analyst Research
Building Your SAP Roadmap Strategy for the Future

How are IT leaders accelerating innovation and building their SAP roadmap strategy for the future? A global survey of SAP licensees conducted by IDG reveals surprising findings on how licensees are meeting current challenges and planning their long-term SAP roadmap. The survey included SAP managers, architects, leads, and senior IT managers around the world representing over a dozen industries. The report compiles the survey data and analysis into five main takeaways that answer the following questions: Are current SAP ECC systems meeting the business needs of licensees? What are the primary factors that licensees are focusing on to maximize their SAP roadmap? What impact, if any, has the pandemic had on IT budgets and demands for innovation? What are the top considerations for licensees considering third-party support as a strategy to optimize their current SAP investments?

Seth Ravin, Rimini Street CEO Discusses Beating Q4 2020 Expectations on CNBC’s Squawk Box
Video
Seth Ravin, Rimini Street CEO Discusses Beating Q4 2020 Expectations on CNBC’s Squawk Box

Rimini Street (NASDAQ: RMNI) exceeded Wall Street expectations in Q4 2020. Rimini Street CEO Seth Ravin was interviewed on CNBC​ Squawk Box where he discussed how Rimini Street will perform as COVID-19 becomes less of a concern in the marketplace, including the growth of Digital Transformation​, ERP​ cost reduction, and post-pandemic pipeline growth. Learn more about Rimini Street here.

7 Reasons Why IT Teams Choose Third-Party IT Support for ERP Software
eBook
7 Reasons Why IT Teams Choose Third-Party IT Support for ERP Software

When IT leaders think about third-party support for ERP software, they often focus on just the cost savings. Though independent, third-party support can potentially save organizations up to 90% off of the total cost of ERP support, it also delivers several business benefits to stretched IT teams. In this e-book, you’ll learn seven ways that independent, third-party support for ERP software helps IT teams focus on strategic goals, offload non-revenue generating activities, and harness innovation.

4 Ways Your Application Management Services May Be Broken
eBook
4 Ways Your Application Management Services May Be Broken

Is your application management services (AMS) model broken? And are your application management tickets lost in an abyss? Do issues that are “fixed” keep breaking again when business processes shift? Are you losing valuable IT time ─ and budget ─ on AMS SLA oversight while questioning the skills of your managed services providers? Rimini Street analyzed thousands and thousands of clients’ historical managed services incidents and service requests. The results of the analyses were eye-opening, revealing four performance issues that were commonly present with clients’ previous AMS models. The findings revealed that some AMS providers had minimal or no skills in proactive problem solving and preventative maintenance ─ they just couldn’t keep up. Rimini Street stepped in and significantly reduced clients’ overall open incident volumes. For one client, open incidents were reduced by 75% in one year!1 Are one or more of the four performance issues happening with your AMS model? Find out right now; download this Rimini Street eBook. 1Rimini Street Confidential Client Ticket Analysis; AMS for SAP Vendor, September 2019 – October 2020.

Healthcare Organizations Maintain the Wellness of ERP Investments and Fund Digital Transformation
eBook
Healthcare Organizations Maintain the Wellness of ERP Investments and Fund Digital Transformation

Healthcare CIOs today are transforming healthcare service delivery to meet critical, time-sensitive public health needs. Concurrently, they are seeking opportunities to free up funds for healthcare digital transformation initiatives without decreasing services or staff. A proven, turnkey strategy to liberate IT funds is to reduce one of the largest annual spends: vendor maintenance and application support for healthcare ERP software. Replacing software vendor support with independent, third-party support can save healthcare enterprises up to 90% on total maintenance and support costs. It is also a huge service upgrade to exceptional, comprehensive, ultra-responsive support. The savings can be used to help fund a growing healthcare IT wish list, such as improving cybersecurity and patient privacy; accessing predictive analytics; optimizing smart device interoperability; and sourcing cloud-based solutions. In this eBook, meet six Rimini Street healthcare industry clients who regained control of their ERP roadmaps with help from third-party support, and invested in achieving even better patient care through: staff growth updating aging IT infrastructure platforms enhancing analytics for better, faster decision making improving electronic medical record systems purchasing new medical equipment To learn more about the benefits of third-party application support for your healthcare ERP software, download this Rimini Street eBook.

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