In addition to standard break/fix support for Oracle Database, Rimini Street also provides, at no extra cost:
Configuration support tailored to your specific deployments
Performance tuning support for maximum throughput
Advisory services around security, interoperability, and upgrade issues
Highly skilled, expert Primary Support Engineers (PSEs) who average 20 years of experience
Guaranteed response time of under 10 minutes for P1 critical issues, 24x7x365, globally
Our end-to-end, comprehensive services ensure resolution of issues no matter where the problem lies. We help your Oracle Databases operate smoothly for years to come – free from end-of-support deadlines. And with the value you gain from switching to Rimini Support from Oracle Database support, you can invest in other strategic initiatives or augment hybrid IT strategies.