In addition to standard break/fix support for Oracle Database, Rimini Street also provides, at no extra cost:

  • Configuration support tailored to your specific deployments
  • Performance tuning support for maximum throughput
  • Advisory services around security, interoperability, and upgrade issues
  • Highly skilled, expert Primary Support Engineers (PSEs) who average 20 years of experience
  • Guaranteed response time of under 10 minutes for P1 critical issues, 24x7x365, globally

Our end-to-end, comprehensive services ensure resolution of issues no matter where the problem lies. We help your Oracle Databases operate smoothly for years to come – free from end-of-support deadlines. And with the value you gain from switching to Rimini Support from Oracle Database support, you can invest in other strategic initiatives or augment hybrid IT strategies.

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