What was the retail shopping experience like for consumers during the pandemic? What lessons did retailers learn about digital transformation to continue to drive success post-pandemic? Gartner addresses these questions and more in its recent report, Top Trends in Retail Digital Transformation and Innovation for 2021. The report includes an analysis of new consumer behaviors that were facilitated by retail technology in 2020, and identifies seven key digital transformation trends in retail to inform enterprise strategy and help prioritize IT investments in 2021 and beyond. As the world emerges from a touchless, stay-at-home economy, the “next normal” is now. To get a high-level overview of what that looks like, for consumers and retailers, plus what new IT investment strategies may prevail, view this infographic now. And to learn more about all of Gartner’s digital transformation trends in retail, read the full complimentary report.
Software decision makers need to drive innovation to deliver increased revenue and improved customer experiences. Unfortunately, an expensive and risky ERP migration can sidetrack these goals. Join Principal Analyst Duncan Jones from Forrester Research to learn how to create an ERP roadmap that delivers a higher level of service and experience for your customers. He’ll compare key criteria and scenarios for keeping versus replacing your current stable ERP system, and how you can drive increased competitive advantage through a customer-centric ERP roadmap. Sign up for your free webinar today and discover the criteria successful companies are using to decide whether to upgrade their ERP systems. You’ll learn which ones make good business sense for you and which ones mainly benefit your ERP vendor.
Leave your legacy managed services models. Read about benefits and success metrics of Rimini Street unified application management services (AMS) plus ERP support.
Companies are changing how they run critical SAP systems – taking advantage of new delivery models that improve relationships with business users. With integrated support and application management services – you can scale to meet critical project milestones accelerating digital initiatives. In this one-hour fireside chat featuring guest speaker Pascal Buchner, ITS Director & CIO, The International Air Transport Association (IATA), you’ll learn how companies are modernising how they manage their SAP systems with preventative maintenance to reduce manual processes and keep software from breaking. We will explore how Rimini Street’s flexible, consultative Application Managed Services approach has enabled IATA to reduce overall open incident volumes, while improving cash flow as the COVID-19 pandemic continues. Questions we will ask include: How has your IT mission and priorities changed over the last 12 months? Where are your immediate savings opportunities for IT Today? How are you freeing up funds to focus on customer and business needs? What were the main reasons for considering third-party support services? Matthew Holmes, Director, Global Application Management Services at Rimini Street will also share new insight on getting more out of your SAP software while reducing project backlogs and simplifying IT service delivery.
Rimini Street CEO Seth Ravin joins Cheddar to discuss findings from the company’s sponsored global CFO survey. Ravin explains that in fielding the survey, Rimini Street wanted to understand the relationship between digital transformation and CFOs-CIOs, both pre-pandemic and during the pandemic. Survey results indicate a very high correlation between a digital transformation focus and growth. Says Ravin: “I think this was an important survey to get what we thought was already out there in terms of anecdotal, and now we have the data to back it up with 1,500 CIOs and CFOs.” Ravin adds that digital transformation success happens at those touchpoints where companies interface with clients, consumers, or the public to improve experiences, not in upgrading back end systems of record. Funding transformation is key. Says Ravin: “Everyone has a component in that competitive advantage that’s related to digital transformation. And those investments are critical, but they have to be funded. And you have to find a way to fund them within the existing budget structure.” The positive results from the Rimini Street Q1 2021 earnings report are also discussed. Says Ravin: “We’re growing (our business) because of the fact that companies are focused on digital transformation. And we’re providing the funding by reducing the back end costs on their ERP systems and allowing them to reinvest those funds back into the company and funding that digital transformation.” Read more about digital transformation success in the research report, “2021 CFO Peer Insights: Digital Transformation and IT Spending Priorities.” Read about the Rimini Street Q1 2021 financial results.
“Never let a good crisis go to waste.” ─ Tom Grooms, Former CIO, CF Industries and Valspar Few CIOs were ready for disruption like that of the COVID-19 global pandemic. Out of necessity, they pivoted at remarkable speed. Fortuitously, disruption gives astute CIOs permission to question every budget dollar and fast-track critical projects to help the organization emerge stronger in the “next normal.” It’s a perfect time to reclaim wasted funds and build an IT strategic plan grounded in IT project prioritization. This eBook contains key insights and lessons learned from top IT experts on rapidly and purposefully reducing legacy spend to fund innovation during disruption, plus: a high-level IT project prioritization framework IT investment strategies to survive, stabilize, and thrive during disruption 5 pillars of IT optimization and savings that create funding and resourcing options Also discussed is the importance of crafting a business-driven strategic IT Roadmap fully aligned with business priorities rather than following a software vendor-dictated roadmap. Read this eBook and start building your post-pandemic IT strategic plan today, leveraging an IT project prioritization framework to cut costs, fund transformative initiatives, and come out stronger on the other side.
The COVID pandemic has thrust many industries into chaos, including retail. Now, in a new Gartner report, Top Trends in Retail Digital Transformation and Innovation for 2021, discover the top seven trends that retail IT managers need to understand when planning their digital transformation for retail in the post-pandemic world. Great customer experiences The COVID-19 pandemic has forced retailers worldwide to take a hard look at how they do business, now and in the future. Challenges brought by the pandemic have put retail digital transformation into high gear, bringing the importance of technology to the industry into stark relief. Now’s the time to plan your retail digitalization roadmap post-COVID, including funding the strategic IT resources that your organization will need to thrive. Open Top Trends in Retail Digital Transformation and Innovation for 2021 and find out why these trends are so important and how your organization can leverage them to drive retail innovation. This informative report comes to you compliments of the Rimini Street IT support cost optimization experts. Contact Rimini Street to find out how you can free up the resources to help fund the technology investments you’ll need to advance your digital transformation in retail and thrive in the post-COVID environment. Find out more … In addition to the Gartner Report, you can also access: a new e-book from Rimini Street, Retailers Gaining Operational Efficiency and Funding Digital Transformation, which describes how five Rimini Street clients took control of their ERP roadmaps; an independent, third-party support savings calculator; and two informative webinars.
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