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Research Report

Assessing the ROI of Third-Party Support for Oracle Applications and Databases

An Analysis of 200 Rimini Street Clients Using Third-Party Support

Users of enterprise applications and databases have seen Oracle annual maintenance costs rise and the value gained from the original vendor support model fall. For these reasons, a growing number of licensees are moving to third-party support for Oracle. Read this research report to find out how Oracle licensees benefit from choosing Rimini Street to support Oracle applications and databases.

This in-depth ROI analysis commissioned by Rimini Street and prepared by independent analyst firm, Valoir, evaluates the business outcomes of 200 Rimini Street clients. On average, clients saved up to 75% off Oracle annual maintenance costs, while charting a path for digital transformation and maintaining control over the ERP roadmap. The findings confirm the significant savings Oracle licensees can experience in the following areas:

  • Annual maintenance costs: Break/fix support and tax, legal, and regulatory updates
  • Upgrade costs: The cost of forced upgrades to retain full support when vendor support windows end
  • Customization support: The cost of supporting customizations that break, which is not covered as part of the standard vendor support model
  • Self-support burdens: The cost of additional resources and headcount required to deal with the deficiencies and inefficiencies of original vendor support, including regression testing analysis of hundreds of fixes, and issue justification

Download the full research report for detailed stats, analysis, and client insights.

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