In the second of 11 episodes, Hari Candadai, Global VP at Rimini Street, interviews former global CIO Tom Grooms to discuss third-party support as a key to unlock resources for digital transformation.
“Go faster,” advocates Grooms, if you are considering third-party support as a replacement for vendor support. He notes that discussions around support for legacy ERP systems can be challenging. Change is difficult, but the reliable predictability and proven success of third-party support can make change much easier, confirms Grooms, a three-time corporate champion of third-party support.
The benefits of third-party support compared to vendor support are significant, including: considerable cost savings, global expertise, comprehensive onboarding, and detailed advisory services for archiving software entitlements.