With the release of PeopleSoft 9.2, customers now receive image updates several times a year. The cost of staying on Oracle support and applying image updates can be close to $10 million over the next five years, leading many IT organizations to question the value they are receiving and to evaluate independent, third-party support from Rimini Street. As Gartner points out in a recent 2020 survey1:
"Each year, support costs for legacy software increase, while the benefits gained from that support decrease, leading to more organizations seeking lower-cost third-party support options."
However, while many PeopleSoft customers feel they must continue to apply 9.2 image updates for support reasons, there is an alternative solution.
This video discusses the benefits of using Rimini Street independent, third-party support where PeopleSoft customers can receive full support for their current 9.2 updates and customizations for at least 15 years, as well as the industry's fastest Legislation-to-LiveTM tax, legal, and regulatory updates. Clients save a guaranteed 50% on support and up to 90% in total maintenance.
The savings and time saved using Rimini Street independent, third-party support can be leveraged to fuel the innovation the business needs now without having to continue to pay for and apply 9.2 images updates that may not be moving the needle for the business in a meaningful way.
1 Gartner Predicts 2020: Negotiate Software and Cloud Contracts to Manage Marketplace Growth and Reduce Legacy Costs Published 18 December 2019
Episode 1 FOMO: Opportunity Cost; the Fear of Missing Out…But on What?
One of the top questions PeopleSoft customers have with third-party software support is how to develop fixes for their problems without access to vendor patches. In this video, Rimini Street discusses first-hand experience in addressing fixes with PeopleSoft clients, including support for custom code that the software vendor does not currently provide today.
One of the main features in PeopleSoft 9.2 is Fluid Pages. While Oracle is providing new content for these pages in the form of 9.2 updates, the technology itself has been available for several years. And the Fluid Pages themselves are often tailored by end-users for their specific environment, so customers need to think of Fluid Pages more as a tool set than a fully automated solution.
Thousands of companies around the globe rely on PeopleSoft to support their businesses. And if your company is one of them, your current PeopleSoft release could probably run your operations for decades to come. The problem is that many of these PeopleSoft releases are already in sustaining support, or will be soon, as Oracle continues its own strategic focus elsewhere. This leaves PeopleSoft customers facing a choice between Oracle’s very high cost/lower value PeopleSoft support, or a move to an immature Oracle cloud that could be 3X more expensive than what they pay today.1 Fortunately, there is another option. This infographic shows how third-party support from Rimini Street provides exceptional support for less, addresses regulatory, tax, and legal updates, and can extend the life of your PeopleSoft investment in any scenario. 1 Forbes “Oracle’s Cloud Strategy: Ruthless Or ‘Byzantine’?” July 11, 2017.
With Oracle PeopleSoft releases all in sustaining support except the 9.2 release, customers are inquiring about what the future holds for PeopleSoft applications. With over 30 PeopleSoft 9.2 image updates released to date, customers now have a good set of information to gauge the level of new value and ROI they are receiving for their ongoing maintenance and support spend.
Many PeopleSoft customers share the same concern-they feel they are receiving less new value from Oracle than they did in the past. They may also be caught in an expensive cycle of paying Oracle nearly 22% per year in maintenance fees, essentially repurchasing their existing software license every five years. If this sounds familiar-and inefficient-what if you could: Save 50-90% on total support costs for PeopleSoft software, with exceptional service and responsiveness? Free up IT capacity by securing support for your existing PeopleSoft release (including customizations) up to 15 years, without forced upgrades or continuous updates? Accelerate growth now, improve the speed and quality of IT’s response to business needs; and stop paying for-and waiting for-unknown future software innovations? With Rimini Street independent, third-party support for PeopleSoft software, you can—just as eight featured PeopleSoft customers have as they extended the lives of their ERP investments, freed up IT teams for critical projects, and funded new innovation and growth initiatives. Download this eBook to read about each of their decisions to embrace a Business-Driven Roadmap.
The Functional Support Services (FSS) organization within Rimini Street analyzed all of the updates Oracle Corporation incorporated into the PeopleSoft 9.2 HCM images 1 -27 and FSCM images 1 -28, which is included in this technical white paper. We undertook this analysis to provide our clients more clarity and transparency as to the true value and benefits they can expect in their functionality upgrade roadmap.
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