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People Talk:
Expert insights on support for PeopleSoft

Episode 3
PeopleSoft 9.2 Image Updates: How are You Truly Leveraging Them?

with Rimini Street Solution Architects and Executives

 

With the release of PeopleSoft 9.2, customers now receive image updates several times a year. The cost of staying on Oracle support and applying image updates can be close to $10 million over the next five years, leading many IT organizations to question the value they are receiving and to evaluate independent, third-party support from Rimini Street. As Gartner points out in a recent 2020 survey1:

"Each year, support costs for legacy software increase, while the benefits gained from that support decrease, leading to more organizations seeking lower-cost third-party support options."

However, while many PeopleSoft customers feel they must continue to apply 9.2 image updates for support reasons, there is an alternative solution.

This video discusses the benefits of using Rimini Street independent, third-party support where PeopleSoft customers can receive full support for their current 9.2 updates and customizations for at least 15 years, as well as the industry's fastest Legislation-to-LiveTM tax, legal, and regulatory updates. Clients save a guaranteed 50% on support and up to 90% in total maintenance. 

The savings and time saved using Rimini Street independent, third-party support can be leveraged to fuel the innovation the business needs now without having to continue to pay for and apply 9.2 images updates that may not be moving the needle for the business in a meaningful way.

1 Gartner Predicts 2020: Negotiate Software and Cloud Contracts to Manage Marketplace Growth and Reduce Legacy Costs Published 18 December 2019

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