Saving at least 50% on SAP support costs to leverage the investment made in implementing an existing SAP system is an attractive proposition for most IT leaders, especially in today’s economic stress. Third-party support provides this option. In fact, Gartner calls “third-party support a safe haven.” 1
However, many IT leaders have several questions:
- Is third-party support right for their SAP landscape? Will it support their specific SAP environment and business needs? Will it deliver reliable and consistent support?
- How will moving to Rimini Street support impact their SAP roadmap – for e.g., expanding or deepening SAP footprint?
- How will they manage our SAP landscape with or without Solution Manager?
- What are the benefits of using Rimini Street support for SAP Products?
Please listen to Hari Candadai, GVP, Global Thought Leadership and Strategy, Rimini Street, and Eric Robinson, General Manager of SAP Services, Rimini Street as they discuss the above questions using their deep experience with over 500 SAP clients.
Gartner, Predicts 2020: Negotiate Software and Cloud Contracts to Manage Marketplace Growth and Reduce Legacy Costs, 18 December 2019