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Surprising Facts About Oracle Support Programs and Why You Should Care

Every year, you’re probably paying approximately 22% of your annual licensing fee for Oracle support services, but how do you know you’re getting your money’s worth? It’s normal to expect that the people who manufacture a product will offer the best support. However, if you knew the facts about ERP software support services, you’d know that in this case that’s not a valid assumption. Independent, third-party support actually provides more comprehensive coverage than Oracle does.

Oracle premier support … Oracle premium support … Extended, Sustaining, De-support, End-of-Life, and Market Driven support—what do all these terms even mean and why should you care? How does third-party support compare?

For many companies, 22% of licensing fees is a multi-million-dollar annual decision. Watch this webinar and find out what you do and don’t get with each level of Oracle support, along with important transition dates.

Get all the facts about Oracle and find out how to make the best decisions for your company when choosing where to invest your support budget. You might be surprised by what you learn.

Watch the OnDemand Webinar Now!
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Speakers

Dan Ashton
Dan Ashton
Sr. Director, Product Marketing
Rimini Street

Dan has an extensive background with over 17 years in enterprise product marketing and corporate marketing management as well as sales management roles. As the Senior Director of Product Marketing, he is responsible for Oracle E-Business Suite and Oracle Technology at Rimini Street. Prior to joining our team, Dan was the Principal Product Director, Procurement Marketing at Oracle and also held key product marketing roles at SAP/Ariba. He was also a director on the marketing team at Chemdex / Ventro, the first B2B market exchange to go public in 1999.

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