Take Control of Agile PLM Roadmaps

Eliminate overspending — save up to 90% on total support costs for Agile PLM

Many organizations today rely on Oracle Agile PLM to accelerate time to market and boost productivity; however, by May 2023, all Oracle Agile PLM releases will no longer be fully supported by Oracle.1 With no new major Agile releases on Oracle’s roadmap, many customers are seeing the amount of value they receive for their Oracle Agile support services decrease, while cost continues to increase. Rimini Street guarantees 50% savings on annual support fees and up to 90% savings on total cost of maintenance while eliminating the need to pay for expensive upgrades simply to remain fully supported.

Support for Oracle Agile PLM Software

Liberate resources, avoid the software vendor-dictated model

Oracle’s Agile PLM support policies force IT organizations to continually upgrade to remain fully supported while seemingly delivering less meaningful innovation to the business each year. Rimini Street supports existing Oracle Agile PLM software releases by themselves (or with other Oracle applications, middleware, and databases) for at least 15 years, including customizations, without the need to upgrade or update Agile PLM software. In addition, IT teams enjoy a more comprehensive and responsive support experience, including faster response SLAs for critical issues and support for customizations, to help create more time for new initiatives.

Third-Party Support for Agile PLM Software

Drive strategic business priorities

Rimini Street helps give the freedom to deploy budget and resources toward the unique priorities of client businesses, whether to optimize current operations or accelerate new growth. This includes leveraging the latest, industry-leading technologies, beyond the vendor’s roadmap, including the cloud model of choice or hybrid-IT environments.

Rimini Street Support for Oracle Agile PLM Software

Product Lines Supported

Leveraging Rimini Street independent support, Oracle Agile PLM software licensees can keep their existing application modules and release updates, even if they have not currently deployed them. Licensees can then implement these modules and updates on their own timeline to meet their specific business needs.

Agile Product Collaboration
Agile Product Quality Management
Agile Product Portfolio Management
Agile Product Cost Management
Agile Product Governance & Compliance
Agile Engineering Collaboration
AutoVue Enterprise Visualization for Agile
Oracle Product Lifecycle Analytics

Why Rimini Street

Rimini Street was founded to disrupt and redefine the enterprise software support model by developing innovative new products and services that put client success first. By delivering premium-level support and highly skilled engineering expertise at a fraction of the cost, Rimini Street clients receive the highest levels of value and customer service every day.

Better model

24x7x365 follow-the-sun support for Oracle Agile PLM software for 15+ years without forced upgrades or updates, and a guaranteed P1 SLA response time of 10 minutes or less.

Better people

Assigned Primary Support Engineers (PSEs) with an average of 20 years of real-world Agile PLM experience and a seasoned support delivery team to act as an extension of clients' IT organizations.

Better outcomes

Extend the useful life of Agile PLM assets while saving up to 90% on total maintenance and support costs by working with a partner highly rated for continuing client satisfaction.

Rimini Street Support for Agile PLM Software

Compare the value

Beyond guaranteed savings, Rimini Street delivers a more comprehensive support experience for Agile PLM and other Oracle software, including industry-leading tax, legal, and regulatory updates; custom code support at no extra charge; and full support for clients' current Oracle releases for at least 15 years with no required upgrades or updates. In addition, Rimini Street provides strategic services to help plan and execute the Oracle IT strategy of choice, free from the software vendor’s agenda and timetable, including guidance on software and technology roadmaps, licensing, security, and cloud strategies.

Standard Support Program Feature
Rimini Street
Oracle Premier and Extended
Oracle Sustaining
Support Services
Application, repository, and documentation fixes
No new fixes
Operational and configuration support
Installation and upgrade support
No new upgrade scripts
Named, regional primary support engineer with an average of 20 years of experience
Global account management
10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications
Full support with no required upgrades
Customization support
Performance support
Interoperability and integration support
Full support of current release for at least 15 years from contract date
Strategic Services
Technical, functional, and application roadmap advisory services
Cloud advisory services
License advisory services
Security advisory services
Interoperability and integration advisory services
Monitor and check advisory services
Impact on Resources
Significantly reduce operating costs (budget, people, time)
Independence from vendor-dictated roadmap

“Our collaboration with Rimini Street has enabled us to improve our business efficiencies and reallocate our dollars to digital transformation initiatives that help our business grow and compete.”

Shimi Ben Baruch, Global Vice President — Information Officer, BrightSource Energy

Featured Clients

Featured Clients
Featured Clients

When we signed up with Rimini Street, the first and biggest change was that it felt like a partnership. Second, the amount of information and analysis work that is done by the Rimini Street team helps us make better decisions. We get specific answers and directions as to what we can do to solve issues.”

– Edgar Hershberger VP of Applications
Featured Clients
Featured Clients

Rimini Street support allows us to focus our workforce on what's important instead of making huge internal investments.”

– Amir Barmatz Director of Information Technology
Featured Clients
Featured Clients

In addition to more personalized support, we were able to cut related costs by 50%. And because of the guidance and insights from Rimini Street, we've been able to achieve a lot more with our existing system.

I used Oracle Support for 15 years before making the change, and working with Rimini Street has been an easy transition. We’re able to ‘move the ball forward’ considerably faster now.”

– Kristin Blanco Oracle ERP Manager

Get independent support for Agile PLM today.

Contact us to learn more.

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