Unmatched support & services for Oracle Database
Many Oracle Database customers say their stable, reliable environments meet their business needs, but they are frustrated by the quality of support and the rising costs that seem to deliver minimal value in return. A number feel trapped in an endless cycle of mandatory upgrades to stay on vendor support, often having to add more resources to fill in support gaps rather than focusing on business growth initiatives.
Rimini Street, the global leader of third-party support for Oracle Database, has the expertise, global engineering talent and suite of end-to-end solutions necessary to help maximize the value and useful life of your database investment for up to 15 additional years — all while reducing your total software maintenance costs by up to 90%.
Experience the difference a partnership with Rimini Street can make, putting you back in control of your Oracle Database roadmap and strategy. With 24/7/365 industry-leading support, patented interoperability solutions and more, you can improve your database ROI, fund innovation and become the hero of your organization.
Cut costs, not quality
Keep compliant and secure
Free up resources to innovate
Oracle Database Insights and Strategies to Shape Your Future Database Roadmap
Don’t get caught up in an endless upgrade cycle for Oracle Database. Dive into the results of our survey of more than 100 global Oracle Database customers and explore strategies to take control of your future roadmap.
Maximize the full potential of your Oracle Database
As a global leader of end-to-end third-party enterprise software support, management and innovation solutions for Oracle Database, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Get comprehensive support for Oracle Database releases 21c and earlier that exceeds expectations. We go beyond traditional break/fix support to improve database availability and performance.
With Rimini Support for Oracle Database, you gain:
- Dedicated Primary Support Engineer backed by 800+ engineers and proprietary AI tools
- Performance optimization and configuration support to maintain competitive advantage
- <2-minute average response time for P1 and P2 issues
Achieve unmatched operational efficiency with expert managed services for Oracle Database, helping you reduce backlogs, improve performance and maintain stability.
With Rimini Manage for Oracle Database, you gain:
- 24/7/365 monitoring and proactive issue prevention, ensuring business continuity
- Unlimited ticket model from an extensive service catalog
- Predictable, transparent billing, making financial planning easier, with no unexpected surprises
Get vendor-agnostic guidance from seasoned database experts. From strategic consulting to tailored project solutions, we help you navigate complex challenges and execute your vision with confidence.
With Rimini Consult for Oracle Database, you gain:
- Strategic IT roadmap guidance aligned with your long-term business goals
- Technology assessments to help identify critical gaps and opportunities for optimization
- Flexible resourcing models to meet your evolving business needs
Strengthen your security posture and reduce database risk exposure with Rimini Protect™ Advanced Database Security Suite (ADSS), a zero-day defense solution that addresses entire categories of weaknesses and associated vulnerabilities.
With Rimini Protect for Oracle Database, you gain:
- Zero-day defense that monitors database memory activity
- Database assessment, discovery and custom rules to help mitigate risks
- Cost-effective, subscription-based solutions for flexible pricing
Extend the life of your Oracle Database by ensuring its compatibility with current and future technology. Apply our interoperability solutions to integrate best-fit technologies without the need for patches or upgrades.
With Rimini Connect for Oracle Database, you gain:
- Connectivity solutions for the latest browsers, OS, Java and email
- Ability to proactively plan your technology roadmap
- Quick and easy implementation for minimal downtime
Improve database stability and performance through faster issue resolution. Our proactive monitoring and health check solutions help identify and resolve potential database issues before they have a chance to become critical.
With Rimini Watch for Oracle Database, you gain:
- 24/7/365 monitoring with 10-minute guaranteed response time
- Proactive guidance to help prevent issues and minimize downtime
- Customized reports and dashboard for real-time visibility
Hear what our clients have to say
Most consulting firms tell you their timeframe. Rimini Street asked us for ours.”
The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”
It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”
Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”
Vendor software maintenance fees dominated our limited IT budget, but since switching to Rimini Support™ for Oracle EBS and Database, we have freed up savings to invest in digital innovation to make our company a leader in the new IT environment.”
Rimini Street took the time to understand our business needs and proposed a tailored solution to reduce our cost and improve our Oracle and SAP system operations. With Rimini Support™, we expect to reduce Oracle and SAP maintenance costs and leverage this budget to our IT infrastructure management. ”
We've been able to free up resources and time to invest in the development and introduction of new applications.”
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”
Every year, we’ve taken the money that we’ve saved by partnering with Rimini Street, and we’ve reinvested it in initiatives that propel our innovation and growth.”
Additional resources
Third-party support provides Oracle Database customers with significant cost savings and premium support, allowing organizations to focus their resources toward AI/ML and LLM initiatives LAS VEGAS – Nov 04, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading […]
Top ranked Australian university selects Rimini Support™, Rimini Protect™ and Rimini Connect™ for its Oracle systems to focus IT resources towards strategic initiatives that deliver exceptional student experiences LAS VEGAS – July 23, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support […]
Recent Oracle announcements for its Oracle Database customers include new end of support dates, changes in product release timelines, expanding cloud partnerships and decisions on Exadata integration. Who do these apply to, how does it impact your IT operations and what is the best path forward? As the global leader of third-party support, management and […]
Oracle Database customers are constantly burdened with rising support costs that fail to deliver proportional value, with 37% of respondents reducing their Oracle Database footprint due to the high cost to maintain. On top of this is the persistent pressure to upgrade — despite their current versions performing effectively. As executives look to maximize value, […]
Control your Oracle Database roadmap
Contact Rimini Street today to learn more about how our expert third-party support and services for Oracle Database can help you extend the life of your mission-critical system while reducing risk and freeing up funds for innovation.