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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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The Most Secure Third-Party VMware Support Solution

With Rimini Support™ for VMware, organizations can easily transition VMware support and continue to operate perpetually licensed VMware products smoothly for years to come. Realize significant savings across your entire operating landscape. Gain 24/7/365 access to our technical talent staffed by 1,000+ full-time engineers based across the globe.

Estimate your renewal costs today Download datasheet
The Most Secure Third-Party VMware Support Solution

Protect your organization with Rimini Street’s advanced security​

The Rimini Street Global Security team safeguards thousands of the largest, most complex mission-critical global systems. With Rimini Support for VMware, organizations also receive our exclusive Rimini Protect™ Advanced Hypervisor Security, powered by Vali Cyber®.

Our advanced hypervisor security (AHS) integrates with any Linux-based hypervisor, including VMware, Nutanix, Citrix and Red Hat. AHS provides integrated, zero-day proactive protection that stops malware, ransomware and other threats with real-time detection – all without operating system or code changes.

Explore Rimini Protect AHS Read blog
Protect your organization with Rimini Street’s advanced security​

Gain unmatched expertise and ultra-responsive support

Access a team of VMware Onboarding Project Managers, Enterprise Architects, Security Specialists, Solution Engineers and Engagement Managers – all working together to ensure a smooth transition and a roadmap to the future. We guarantee a 10-minute engineer response and have consistently achieved an average satisfaction rating of 4.9 out of 5.0 across thousands of clients.

Download hypervisor research report
Watch video
Gain unmatched expertise and ultra-responsive support

Extend the life of your VMware investments for years to come​

Protect your organization

Protect your organization

Deploy zero-day, proactive hypervisor security and runtime protection that detects and stops attacks in real time — often before Broadcom publicly discloses them — helping to mitigate threats.
Discover how
Access expert support 24/7/365

Access expert support 24/7/365

Let our team of full-time engineers, averaging 20 years of experience, assist you with deployment, diagnostics, configuration, performance and security support. Count on Rimini Street, the global leader in third-party support for enterprise software.
Compare to Broadcom Support
Buy time and optionality

Buy time and optionality

Gain the time and freedom to explore all solution options with the confidence that your VMware environments will continue to run smoothly and securely. Obtain expertise from Rimini Consult™ as you build your long-term infrastructure strategy.
Explore your options

“The Rimini Street VMware support experience is the best we’ve ever had. We are impressed with both the quality of the support and the depth of services we receive from Rimini Street. We highly recommend business leaders seek them out for their VMware needs.”

Jean-Pierre Roullin, Head of EMEA Technology, Alcatel-Lucent Enterprise

“Rimini Street delivers exceptional support for our current enterprise software platform. We are excited that we now have the option to extend the lifespan of our existing VMware products for years and get exceptional support for our VMware infrastructure through Rimini Street.”

Kentaro Yamamoto, General Manager, IT Strategy Department, JSR Corporation

“The adoption of Rimini Street's solutions has allowed us to optimize the maintenance of SAP and VMware environments, ensuring a more sustainable operation. With this support, we have reduced costs, increased process predictability and ensured more efficient management, aligned with the company's long-term needs.”

Jefferson Andriotti, Head of IT and Procurement, Lwart Soluções Ambientais

Third-party VMware support options

Ensure a smooth, easy transition to Rimini Street

Rimini Support™ for VMware

Rimini Support™ for VMware

Gain exceptional, unlimited support across your entire VMware technology stack and our exclusive Rimini Protect™ Advanced Hypervisor Security, powered by Vali Cyber® that proactively protects all of your organization’s VMware ESX/ESXi, Linux- or KVN-based hypervisors from threats.
Schedule a call
Rimini Support<sup>™</sup> <i>Flex</i> for VMware

Rimini Support™ Flex for VMware

Invest in exceptional service support for VMware data center core assets (ESX/ESXi, vSphere, vCenter) through a flexible pay-as-you-go consumption model, purpose-built for organizations seeking coverage for up to 200 VMware hosts.
Learn more

VMware’s shifting landscape

Check out this eBook for an in-depth analysis of the new VMware bundle offerings, the financial impact of the bundles and the power of cost-effective, third-party VMware support from Rimini Street.

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The direct line to
VMWARE SUPPORT OPTIONS

There’s a smart path forward with proven, viable options for VMware perpetual license support.

Learn more now

Expert support across more VMware products

vSphere, ESX and ESXi, VCenter, VMware Workstation
NSX, VMware Site Recovery Manager
VMware Horizon, VMware Workspace ONE
VMware Tanzu
VRealize
vSAN

Maximize the potential of your existing VMware products

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Rimini Support™ for VMware
  • Rimini Protect™ for VMware
  • Rimini Consult™ for VMware
  • Rimini Support™ Flex for VMware

Get exceptional, always-on third-party VMware support with unlimited requests from an extensive catalog of services, coupled with advanced security for malware and threat protection for your VMware investments.

With Rimini Support for VMware, you gain:

  • Dedicated Engagement Manager to ensure technology is optimized to help achieve business objectives
  • 10-minute guaranteed SLA for critical issues to keep operations running seamlessly
  • Expert guidance delivered by seasoned technical, functional and application professionals
Learn about Rimini Support

Strengthen VMware security with proactive protection. Safeguard your enterprise with tailored, cost-effective solutions that address vulnerabilities before they become threats.

With Rimini Protect for VMware, you gain:

  • Initial security assessment to identify and evaluate risks across your ecosystem
  • Hardening and threat intelligence with advanced insights and best practices to fortify security
  • Proven services and solutions designed to mitigate hypervisor security risks
Learn about Rimini Protect Download datasheet

Transform your hypervisor strategy with vendor-neutral and hands-on consultation, aligning your IT goals with your business objectives.

With Rimini Consult for VMware, you gain:

  • Strategic hypervisor guidance to help you explore and transition to alternative hypervisors with confidence
  • Custom projects and implementation from planning to execution
  • On-demand skills and staffing support to help scale your team quickly during peak periods
Learn about Rimini Consult

Receive the third-party VMware support you need to maintain business continuity via a flexible, pay-as-you-go consumption model. Available in the U.S. to those with 200 or fewer hypervisors.

With Rimini Support Flex for VMware, you gain:

  • 24/7/365 support delivered by global VMware experts
  • Convenient online system to submit support tickets
  • Scalable solution that fits the needs of those with smaller footprints
Learn more Buy now

Additional resources

IDC White Paper: The Rise of the Agentic Enterprise
White paper
IDC White Paper: The Rise of the Agentic Enterprise
Read White paper
How Generative AI Will Transform ERP
Analyst Research
How Generative AI Will Transform ERP
Read Analyst Research
 Rimini Street Wins Multiple Industry Awards Recognizing AI Innovation, Client-First Culture, Technical Excellence and Business Impact
Press Release
 Rimini Street Wins Multiple Industry Awards Recognizing AI Innovation, Client-First Culture, Technical Excellence and Business Impact

Accolades include Tech Ascension Award for AI-Powered Agent Solution of the Year, Top Tech of the Year Award (Las Vegas), Silver Globee Award in the Customer Service Team of the Year Category and Women Leading IT Award for client, Hitachi Vantara LAS VEGAS – January 15, 2026 – Rimini Street, Inc., (Nasdaq: RMNI), the Software Support […]

Read Press Release
Why a Solid ERP Foundation Is Essential for Driving Agentic AI Outcomes
Blog
Why a Solid ERP Foundation Is Essential for Driving Agentic AI Outcomes
Eric Helmer
Eric Helmer
EVP & Global Chief Technology Officer
5 min read

The evolving role of Agentic AI in ERP Agentic AI is quickly emerging as the next major shift in enterprise technology. Unlike earlier generations of analytics or automation, Agentic AI introduces autonomous software agents that can set goals, make decisions and execute actions across systems in real time. With every organization under pressure to move […]

Read Blog
MIT Technology Review: Reimagining ERP  for the Agentic AI Era 
White paper
MIT Technology Review: Reimagining ERP  for the Agentic AI Era 
Read White paper
Lowering Your Cost Structure through Agentic AI ERP
Blog
Lowering Your Cost Structure through Agentic AI ERP
Jaco Van Eeden
Jaco Van Eeden
Global Leader for Agentic AI UX for Agentic AI ERP Solutions
5 min read

Enterprise cost pressure is no longer cyclical — it has become structural. Labor costs continue to rise, supply chains remain volatile and capital-intensive and regulatory and compliance demands add ongoing overhead rather than one-time expense. At the same time, boards and executive teams are scrutinizing technology investments more closely, particularly AI initiatives that promise transformation. […]

Read Blog
SP Electricity North West Moves from Outages to Outstanding Performance with Rimini Street
Press Release
SP Electricity North West Moves from Outages to Outstanding Performance with Rimini Street

British energy provider reduces overhead costs and eliminates recurring SAP issues by leveraging Rimini Street’s deep ERP expertise and optimization solutions LAS VEGAS – Jan 06, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support provider […]

Read Press Release
Sybase ASE 16.0: The Quiet Giant Facing End of Mainstream Maintenance
Blog
Sybase ASE 16.0: The Quiet Giant Facing End of Mainstream Maintenance
Krista Glantschnig
Krista Glantschnig
Product Marketing Director
2 min read

For decades, Sybase ASE 16.0 has been the database enterprises trust when failure isn’t an option. High-volume telecom switches. Real-time trading and clearing systems. Mission-critical clinical workloads. Intelligence systems that never sleep. These are purpose-built, high-concurrency applications that demand absolute reliability—and ASE has delivered, often with uptime measured in years, not nines. Now mainstream maintenance […]

Read Blog
 Thank You for 20 Years of Extraordinary!
Video
 Thank You for 20 Years of Extraordinary!
Watch Video

Request a proposal for third-party VMware support

Don't delay. Reach out to learn how Rimini Street's team can immediately help you take control of your VMware roadmap by delivering the exceptional enterprise support and security for VMware you deserve.

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