Mr. Ravin is a 30-year enterprise software industry veteran who pioneered the independent enterprise software support industry. In 2005, The Enterprise Software Observer named Mr. Ravin one of the 25 next-generation leaders of the enterprise software industry. In 2010, Mr. Ravin was featured in Deal Architect CEO Vinnie Mirchandani’s new book, The New Polymath: Profiles in Compound-Technology Innovations, where he is credited with enacting a visionary, disruptive strategy for dramatically reducing the cost of information technology and ushering in a new era of customer choice.
In September 2005, Mr. Ravin launched Rimini Street, Inc. with a mission to redefine enterprise software support using innovative, next-generation support services delivered at more than a 50 percent savings in fees compared to a software vendor’s annual support program. Rimini Street currently offers support services for Oracle, SAP, IBM, Microsoft and other enterprise software.
Prior to his success launching independent maintenance and support programs, Mr. Ravin was an executive with PeopleSoft, Inc., where he served most recently as vice president of the customer sales division. Earlier in his PeopleSoft career, Mr. Ravin held several senior roles of increasing global responsibility, including corporate director of customer services and programs and corporate manager of upgrades and installations. Mr. Ravin’s PeopleSoft responsibilities included worldwide release support policy; release retirement programs; account management; Y2K software update and readiness program management for thousands of licensees; and development and delivery of special support programs for customers with unique needs. To meet the needs of customers who wanted to run a mature software release for many additional years beyond the official supported life span of a release without mandatory upgrades, Mr. Ravin successfully designed and launched the enterprise software industry’s first specialized extended support programs for Fortune 500, public sector and midmarket organizations.