Extend the value of your Oracle Fusion Middleware applications, boost performance and dramatically reduce costs

Rimini Street provides third-party support and maintenance services for Oracle Fusion Middleware software. Your Oracle Fusion Middleware software can be supported by itself or in combination with your Oracle or SAP enterprise applications and Oracle Database.

By using this combined support, you can receive an integrated service offering with all the advantages of single-provider support.

Get started with Oracle Fusion support. Let's talk.

Supported Oracle Fusion Middleware Products

The following is a sample of the Oracle Fusion Middleware products supported by Rimini Street:

  • Application Servers — WebLogic, Tuxedo, Internet Application Server, Oracle Application Server
  • Business Intelligence — Hyperion, Essbase, OBIEE, BI Discoverer
  • Business Process Management — BPM Suite, AquaLogic, BPEL Process Manager, Business Process Analysis Suite
  • Data Integration — Oracle Data Integrator, GoldenGate, Enterprise Data Profiling and Data Quality
  • Development Tools — JDeveloper, Designer, OAF, ADF, OAE, Forms, Reports, BI Publisher
  • Enterprise Management — Application Testing Suite, Oracle Enterprise Manager Packs for Middleware
  • Identity Management — Identity and Access Management Suite, SSO, Access Manager, Adaptive Access Manager, Directory Services
  • Service Integration — SOA Suite, Application Integration Architecture
  • User Engagement — Oracle WebCenter Portal, Oracle OAS Portal

We also support Oracle Database 

Did you know that Oracle no longer fully supports database releases and earlier?1

Rimini Street guarantees full support for a minimum of 15 years plus additional services at 50% of Oracle's annual fee.


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"I am very proud. I can see the direct impact on clients and how they are getting savings with top class service."

You deserve an Oracle Fusion Middleware Application support program engineered for you. With Rimini Street you’ll find support engineers focused on providing the highest level of enterprise software support.

  • You’ll know your Primary Support Engineer (PSE) by name.
  • We guarantee a response to critical issues within 15 minutes.
  • Our PSEs have an average of 15 years of Oracle expertise.
  • You can stay on your existing platform for at least 15 years.

Nearly 2,100 active clients are supported by Rimini Street worldwide

“We consider Rimini Street a strategic partner, they're reliable, innovative, and leading edge.  And they will be our partners for years to come.”

Joe Cannella, CIO, Tempel Steel

Want your Oracle Fusion Middleware support program to go where no software vendor has gone before? At Rimini Street, break-fix support and routine maintenance are just the beginning.

Standard Support Program FeatureRimini StreetOracle Premier & Extended SupportOracle Sustaining Support
Named, regional Primary Support Engineer for each client
Named Global Account Manager for each client
24/7/365 support with 15-minute guaranteed response time for Priority 1 issues
Installation and upgrade support
Pre-existing only
Configuration support
Pre-existing only
Operational support
Pre-existing only
Application, repository and documentation fixes
Pre-existing only
Full support with no forced upgrades
Full support of current release for at least 15 years
Performance tuning
Interoperability support
Strategic roadmap services
Strategic vendor-neutral security guidance
50% annual maintenance fees savings