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Airservices Australia Extends Agreement with Rimini Street to Support its SAP Applications

Company cites ultra-responsive support model and savings that will be applied toward digital transformation initiatives

LAS VEGAS, June 29, 2020 Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that Airservices Australia, Australia’s air navigation service provider, has further extended the maintenance and support agreement for its mission-critical SAP platform with Rimini Street. The organization first switched to Rimini Street support in 2016 and has opted to continue to receive the Company’s ultra-responsive support model based on the ROI achieved to date, and the ability to divert significant ongoing annual support savings to enable innovation initiatives across their business.

Rimini Street Support Helps Transform Operations “For the Next Decade and Beyond”

Airservices Australia is a government-owned organization providing safe, secure, efficient and environmentally responsible services to the aviation industry. It manages 11 percent of the world’s airspace, and more than four million aircraft movements carrying more than 160 million passengers annually. Airservices provides telecommunications, aeronautical data, navigation services and aviation rescue firefighting services for the aviation industry.

Airservices Australia relies on its SAP ECC 6.0 system to run the day-to-day operations of its two air traffic services centers, two terminal control units and 29 towers at international and regional airports, which combined includes more than 3,500 employees.

By switching from the software vendor’s support to Rimini Street, the organization has significantly lowered its overall maintenance and support spend and now has additional resources – time, money and personnel – to apply toward digital transformation initiatives, including developing its next-generation ERP strategy. The organization is also able to maintain its current stable SAP system for a minimum of 15 years under Rimini Street support, allowing them to step off the vendor’s upgrade cycle and take a more business-driven approach to their IT roadmap.

“The move to a third-party support model has allowed us to maintain and maximize our ERP system while looking at initiatives that can help us transform our operations for the next decade and beyond,” said Sandeep Khyalia, application services manager, Airservices Australia. “Rimini Street also provides support for software customizations, which allows us the opportunity to extend the life of our current system and not have to rush into an upgrade to S/4HANA – which today is not the best fit for our business – while meeting our compliance and regulatory obligations.”

All Rimini Street clients benefit from the company’s flexible, premium-level enterprise software support model, including its industry-leading Service Level Agreement (SLA) of 15-minute response times for all critical Priority 1 cases. Clients are also assigned a Primary Support Engineer (PSE), backed by a team of functional and technical experts, who have an average of 15 years’ experience in the client’s software system.

“Airservices Australia requires a robust enterprise software solution, which it has in its SAP system but given the mission-critical nature of their operations, it also needs reliable and quick support for any issues that may arise,” said Emmanuelle Hose, regional general manager, Australia and New Zealand, Rimini Street. “Shifting to third-party support from Rimini Street has allowed Airservices to benefit from our ultra-responsive and personalized support services, with access to expert engineers 24x7x365 to help them keep their SAP platform running smoothly and reduce their operating risks.”

關於Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI)是全球領先的企業軟體產品和服務提供者、甲骨文和SAP軟體產品協力廠商支援服務的主要供應商以及Salesforce合作夥伴。公司致力於提供優質、超快回應和整合式應用程式管理和支援服務,能夠讓企業軟體授權使用者節省大量的成本,釋放資源用於創新,並實現更好的業績。來自各行各業的近2,100家全球性組織、財星500大企業、財星全球百大公司、中型企業、公共事業部門和其他機構都選擇Rimini Street作為其信賴的應用企業軟體產品和服務提供者。如需詳情,請造訪https://www.riministreet.com,在Twitter上@riministreet關注我們,並透過FacebookLinkedIn掌握Rimini Street的最新動態。

前瞻性陳述

本新聞稿中的某些聲明並非是歷史事實,而是《1995年私人證券訴訟改革法》安全港條款所定義的前瞻性陳述。前瞻性陳述通常含有以下詞彙:「可能」、「應」、「會」、「計畫」、「打算」、「預期」、「認為」、「估計」、「預測」、「潛在」、「似乎」、「尋求」、「繼續」、「未來」、「將」、「預計」、「展望」或其他類似詞彙、片語或表述。這些前瞻性陳述包括但不限於我們對未來事件、未來機會、全球擴張及其他成長動議和我們關於此等動議投資的預期的陳述。這些陳述根據不同的假設以及管理階層當前的預期,並非是對實際業績的預測,也不是歷史事實。這些陳述取決於與Rimini Street業務有關的多個風險和不確定性因素,而且實際結果可能會發生重大變化。這些風險和不確定性因素包括但不限於:COVID-19疫情的不明確持續時間和疫情對公司業務的經濟、營運和財務影響,以及政府當局、客戶或其他方面為防範COVID-19疫情所採取的措施;擾亂公司、公司現有或潛在客戶業務的災難性事件;Rimini Street營運業務環境的變化,包括通膨和利率以及影響Rimini Street所在產業的一般性金融、經濟、監管和政治條件;待決訴訟或政府調查或任何新訴訟的不利進展;以有利條款募集額外股本或進行債務融資的需要和能力,以及我們能否從營運中產生現金流,以幫助為我們成長計畫中增加的投資提供資金;我們的現金和現金等價物是否足以滿足我們的流動性要求;我們發行在外的13.00% A輪優先股的條款和影響;稅收、政府法律和法規的變化;競爭產品和定價活動;無法實現獲利性成長;客戶採用最近推出產品和服務的情況,包括 Application Management Services (AMS)、Rimini Street Advanced Database Security以及針對Salesforce Sales Cloud和Service Cloud 產品的服務以及我們預計將於近期推出的其他產品和服務;Rimini Street管理團隊損失一名或多名成員;RMNI股本證券長期價值存在不確定性;以及Rimini Street將於2020年5月7日呈報的Form 10-Q季報所列標題「風險因素」項下所討論的內容,Rimini Street未來的Form 10-K年報、Form 10-Q季報和Form 8-K現狀報告不時對此等內容的更新以及公司向美國證券交易委員會提交的其他文件。此外,前瞻性陳述僅代表本新聞稿發布之日Rimini Street的預期、計畫或對未來事件的預測和觀點。Rimini Street預計後續事件和發展將導致Rimini Street的評估發生變化。然而,儘管Rimini Street可能會在未來某個時間點選擇更新這些前瞻性陳述,但Rimini Street特別聲明,除法律規定之外,公司沒有這方面義務。這些前瞻性陳述不應被看作代表Rimini Street在本新聞稿發布之日後任何日期的觀點。

© 2020 Rimini Street, Inc.版權所有。Rimini Street是Rimini Street, Inc.在美國和其他國家的註冊商標,Rimini Street、Rimini Street標誌和兩者之間的任意組合以及其他含有TM標記的標誌均為Rimini Street, Inc.的商標。所有其他商標仍是其各自所有者的財產。除非另行說明,Rimini Street與此類商標所有者或本新聞稿中所提到的其他公司沒有任何從屬、代言或結盟關係。

投資人關係連絡窗口:

Dean Pohl

Rimini Street, Inc.

+1 925 523-7636 dpohl@riministreet.com
媒體關係連絡窗口:

Michelle McGlocklin

Rimini Street, Inc.

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