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Rimini Street Delivers Premium SAP Support to Solar Frontier

Japan-based company achieves significant savings that help drive digital business initiatives

LAS VEGAS, May 23, 2018 Rimini Street, Inc., (Nasdaq: RMNI), a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products, today announced that Solar Frontier K.K., a leading developer and distributor of residential and industrial CIS (copper, indium and selenium) solar panels based in Japan, has adopted Rimini Street for support of its SAP ERP applications. Solar Frontier moved to Rimini Street third-party support to reduce annual SAP vendor maintenance costs, achieve business efficiencies and help drive investments in other critical areas of the business, including data analysis and supply chain management.

Limited Value from Vendor Annual Support Drives Switch

Solar Frontier began using SAP ECC 6.0 in 2010 when parent company Showa Shell Sekiyu completed its SAP implementation. With only a few customizations and minimum add-ons, Solar Frontier’s SAP application was stable and mature, and the frequency of support usage was low. Yet, vendor response to issues was slow, sometimes taking several weeks. Solar Frontier determined that the level of service and response from SAP was not commensurate with the annual maintenance costs paid. In addition, the company sought to achieve greater organizational efficiencies and cost savings by integrating and streamlining its separately managed IT infrastructure and reducing the cost to manage its applications. In looking at options to optimize the cost of maintaining the various application software and IT services, Solar Frontier turned to Rimini Street.

Rimini Street Premium Support Gains Attention

Soon after initial discussions with Rimini Street, Solar Frontier began to develop significant interest in the Company’s premium support capabilities.

“At first, we only looked at the cost merits of Rimini Street, but we soon came to understand that their support quality is much better compared to SAP, based on discussions with various clients and industry analysts,” said Yasuharu Takeuchi, department manager, IT Planning & Promotion Department, Solar Frontier K.K. “My interest in Rimini Street increased and I became convinced that there was no reason not to engage in their services. In fact, I was impressed by the fact that there was a company providing such services.”

As with all Rimini Street clients, Solar Frontier has a senior-level Primary Support Engineer (PSE) with an average of 15 years’ experience assigned to them. Rimini Street PSEs provide 24/7/365 support for all issues, including support for customizations, with a guaranteed response time of 15 minutes or less for Priority 1 critical cases.

Savings Lead to New Investments to Prepare for the Future

Using the savings generated by switching to Rimini Street, Solar Frontier will drive strategic initiatives and intends to expand a wide range of systems that will help the company prepare for the future.

“The judgment criteria to achieve our goals in IT investment is whether the costs ultimately contribute to the company’s performance. Regularly reviewing our spend to determine if the investments are meaningful is important,” said Mitsuyoshi Sano, IT Planning & Promotion Department, Solar Frontier K.K. “We rebuilt our data analysis and sales management systems last year, which are mainly being used by the sales department today. We are also improving the functionality of our peripheral systems for management and other department users, with the goal to help improve business performance overall.”

In addition, Solar Frontier will optimize IT investments to strengthen supply chain-related systems, such as the management of inventory and logistics.

“Nearly all Japanese companies are now promoting digital transformation as part of their organization’s growth strategy, with cost optimization remaining a major business opportunity,” said Yorio Wakisaka, general manager – Japan, Nihon Rimini Street. “Solar Frontier has succeeded in improving many areas of its business, including operational efficiencies and strategic investments. By looking to its next level of cost reforms to include integration of IT infrastructure along with support services from Rimini Street, they are now able to deploy personnel to strategic projects and have gained flexibility and cost advantages to enable the future road map of their core systems. This benefit can be enjoyed by many other companies as well.”

關於Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI)是全球領先的企業軟體產品和服務提供者、甲骨文和SAP軟體產品協力廠商支援服務的主要供應商以及Salesforce合作夥伴。公司致力於提供優質、超快回應和整合式應用程式管理和支援服務,能夠讓企業軟體授權使用者節省大量的成本,釋放資源用於創新,並實現更好的業績。來自各行各業的近2,100家全球性組織、財星500大企業、財星全球百大公司、中型企業、公共事業部門和其他機構都選擇Rimini Street作為其信賴的應用企業軟體產品和服務提供者。如需詳情,請造訪https://www.riministreet.com,在Twitter上@riministreet關注我們,並透過FacebookLinkedIn掌握Rimini Street的最新動態。

前瞻性陳述

本新聞稿中的某些聲明並非是歷史事實,而是《1995年私人證券訴訟改革法》安全港條款所定義的前瞻性陳述。前瞻性陳述通常含有以下詞彙:「可能」、「應」、「會」、「計畫」、「打算」、「預期」、「認為」、「估計」、「預測」、「潛在」、「似乎」、「尋求」、「繼續」、「未來」、「將」、「預計」、「展望」或其他類似詞彙、片語或表述。這些前瞻性陳述包括但不限於我們對未來事件、未來機會、全球擴張及其他成長動議和我們關於此等動議投資的預期的陳述。這些陳述根據不同的假設以及管理階層當前的預期,並非是對實際業績的預測,也不是歷史事實。這些陳述取決於與Rimini Street業務有關的多個風險和不確定性因素,而且實際結果可能會發生重大變化。這些風險和不確定性因素包括但不限於:COVID-19疫情的不明確持續時間和疫情對公司業務的經濟、營運和財務影響,以及政府當局、客戶或其他方面為防範COVID-19疫情所採取的措施;擾亂公司、公司現有或潛在客戶業務的災難性事件;Rimini Street營運業務環境的變化,包括通膨和利率以及影響Rimini Street所在產業的一般性金融、經濟、監管和政治條件;待決訴訟或政府調查或任何新訴訟的不利進展;以有利條款募集額外股本或進行債務融資的需要和能力,以及我們能否從營運中產生現金流,以幫助為我們成長計畫中增加的投資提供資金;我們的現金和現金等價物是否足以滿足我們的流動性要求;我們發行在外的13.00% A輪優先股的條款和影響;稅收、政府法律和法規的變化;競爭產品和定價活動;無法實現獲利性成長;客戶採用最近推出產品和服務的情況,包括 Application Management Services (AMS)、Rimini Street Advanced Database Security以及針對Salesforce Sales Cloud和Service Cloud 產品的服務以及我們預計將於近期推出的其他產品和服務;Rimini Street管理團隊損失一名或多名成員;RMNI股本證券長期價值存在不確定性;以及Rimini Street將於2020年5月7日呈報的Form 10-Q季報所列標題「風險因素」項下所討論的內容,Rimini Street未來的Form 10-K年報、Form 10-Q季報和Form 8-K現狀報告不時對此等內容的更新以及公司向美國證券交易委員會提交的其他文件。此外,前瞻性陳述僅代表本新聞稿發布之日Rimini Street的預期、計畫或對未來事件的預測和觀點。Rimini Street預計後續事件和發展將導致Rimini Street的評估發生變化。然而,儘管Rimini Street可能會在未來某個時間點選擇更新這些前瞻性陳述,但Rimini Street特別聲明,除法律規定之外,公司沒有這方面義務。這些前瞻性陳述不應被看作代表Rimini Street在本新聞稿發布之日後任何日期的觀點。

© 2020 Rimini Street, Inc.版權所有。Rimini Street是Rimini Street, Inc.在美國和其他國家的註冊商標,Rimini Street、Rimini Street標誌和兩者之間的任意組合以及其他含有TM標記的標誌均為Rimini Street, Inc.的商標。所有其他商標仍是其各自所有者的財產。除非另行說明,Rimini Street與此類商標所有者或本新聞稿中所提到的其他公司沒有任何從屬、代言或結盟關係。

投資人關係連絡窗口:

Dean Pohl

Rimini Street, Inc.

+1 925 523-7636 dpohl@riministreet.com
媒體關係連絡窗口:

Michelle McGlocklin

Rimini Street, Inc.

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