You only have until September 30 to protect your ERP/SAP. What are you waiting for?
Save up to 90% of your budget without disrupting your business.
More than 1,000 SAP licensees have already selected Rimini Street
Avoid disruption
Accelerate innovation
Extend the life of IT investments
Compare Rimini Support™ vs SAP support
What’s going on?
What should you do?
What’s in it for you?
Support Features |
Rimini Support™ |
SAP Support |
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Support Services |
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Repository and documentation fixes |
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Operational and configuration support |
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Installation and upgrade support |
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Named, regional primary support engineer with an average of 15 years of experience |
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Account management services |
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10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications |
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Full support with no required upgrades |
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Performance support |
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Interoperability and integration support |
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Full support of current release for at least 15 years from contract date |
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Strategic Services |
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Technical, functional and application roadmap advisory services |
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Cloud advisory services |
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License advisory services |
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Security advisory services |
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Interoperability and integration advisory services |
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Monitor and health check advisory services |
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Impact on Resources |
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Significant reduction in operating costs (budget, people, time) |
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Independence from vendor-dictated roadmap |
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Frequently Asked Questions
What are the roadmap options for SAP customers?
SAP customers have two main roadmap options: follow SAP’s prescribed path — migrating from ECC to S/4HANA and eventually adopting RISE with SAP — or choose an independent route that avoids long-term commercial lock-in. The independent path supports a “composable ERP” strategy, allowing organizations to integrate best-of-breed technologies like SAP, Salesforce or Workday into a flexible, business-aligned architecture.
What are the risks of an ECC to S/4HANA migration project?
An ECC to S/4HANA migration carries significant risks due to its complexity, cost and the potential for limited business value if the end result doesn’t deliver meaningful change. The greatest risks arise when organizations attempt to redesign or replace customizations — decisions that can introduce delays, cost overruns and operational disruption — especially when similar innovation goals could be achieved more safely through enhancements around the existing ERP system.
How does the Rimini Street and ServiceNow partnership change the landscape for SAP customers?
The Rimini Street and ServiceNow partnership offers SAP customers an alternative roadmap that accelerates innovation across the enterprise software landscape. Rimini Street brings deep ERP expertise, while ServiceNow enables a unified, AI-enhanced interface that streamlines workflows across applications — empowering businesses to innovate without being constrained by traditional SAP limitations and migration mandates.
What happens the day after I cancel SAP?
Risk is minimal in moving to Rimini Street.
Act Now to Protect Your ERP
The clock’s ticking because SAP set it. This is disruption by design, and it’ll cost you more than just money.
Act now to take the smarter path — protect your ERP, cut waste and reinvest in innovation before it’s too late.
*SAP support deadlines:
- ECC 6 customers with EHP versions 0 through 5 will see the end of mainstream support in 2025 with no Extended Maintenance offered.
- ECC 6 customers with EHP versions 6, 7 and 8, will face the end of mainstream support in 2027. Extended Maintenance is offered—but at an estimated additional cost of two percentage points—through 2030.
- With S/4HANA version 2020, mainstream support ends 2025. Extended support will cost you an additional four percentage points on estimate.
- For S/4HANA version 2021 the end comes in 2026; and for version 2022, it’s 2027. Again, it’s either migrate or pay more for extended maintenance if you stick with SAP support.