WHAT WE DO
Thousands of organizations trust Rimini Street for unmatched technology services.
Software Support
The Rimini Street Advantage
180 of the Fortune 500 and Global 100 chose Rimini Street
For over 15 years, we’ve provided retail, manufacturing, healthcare, government, and military clients with support quality and value that vendors and other third-party support providers can’t match.
Industry-leading SLAs
Industry-leading SLAs
Guaranteed response SLAs backed by AI technology for faster resolutions.
Learn moreDramatic savings
Dedicated Experts
Dedicated Experts
Named, regional support engineers experienced in your software platform.
Learn moreGlobal footprint
Global footprint
Supporting client operations in 159 countries, territories, and administrative regions.
Learn moreEstimated total client savings since 2005
Estimated savings off total support costs
Client satisfaction score
Countries worldwide
What our customers say
“Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team.”
What our customers say
“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives. It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
What our customers say
“Without the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team. One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
Here’s what our clients say
Wonder what it’s really like to partner with Rimini Street for unified software support and services? Check out Gartner Peer Insights™ for verified Rimini Street reviews from trusted IT leaders around the world.
Industry perspectives
Exclusive insights on the future of IT
Drive Innovation for SAP with Expert Support
Now you can drive innovation for SAP by optimizing your current roadmap strategy. Find out how, in an informative thought leadership panel on SAP support services, featuring Constellation Research analyst Ray Wang, T-Mobile’s Senior Director of Product and Technology Erik LaValle, and Rimini Street SAP Support Services Leader Jennifer Perry. If you’re like most companies, your budgets are already stretched to the limit. Meanwhile, CIOs and IT leaders are under unrelenting pressure to drive innovation for SAP and manage the high cost of SAP support services. Not surprisingly, SAP seemingly wants you to follow its roadmap, timeline, and SAP strategy regardless of the impact on your company’s innovation. In this engaging panel discussion, you’ll hear Ray’s views on the state of SAP support services today and the growing challenges facing IT leaders. Plus, Eric will discuss T-Mobile’s practical approach to achieving critical innovations, flexible solutions, and superior customer experiences by leveraging Rimini Street support services for SAP.
State Library Victoria Improves ERP Security and Support for Oracle On-Premises
Bradley Vice, CFO of State Library Victoria in Melbourne, had software challenges. And the pandemic made them worse. The library was running an older version of Oracle EBS on-premises and needed improved support, functional enhancements, and stronger ERP security to serve the growing number of online visitors that emerged with the pandemic. Software vendor support was low value, and regularly applying vendor security patches was putting a great deal of stress on internal teams. Watch this short, on-demand webinar interview to hear how Vice solved his problems through improved L4 support and proactive ERP security products from Rimini Street, freeing up his team to focus on innovation.
