Adoption of third-party support for enterprise software is now mainstream. Independent research firm Valoir analyzed its growing acceptance, finding that demand is widespread — from cost-cutters to innovators to a variety of companies in-between. Even ERP vendors reluctantly acknowledge its utility as they focus efforts on the cloud. Independent, third-party support has evolved into a strategic portfolio management tool for enterprise applications, gaining broader strategic acceptance from its origins as a cost containment tactic. Valoir found that its versatility facilitates: Innovation around the edges of a mature, highly functional ERP system Maximizing value from existing investments Taking a measured approach to cloud evolution Digital transformation Tactically, independent, third-party software support helps CIOs save resources and keep IT teams engaged with new initiatives rather than routine support. Strategically, it helps CIOs meet business objectives, demonstrate value, and move to a Business-Driven Roadmap from one dictated by an ERP vendor. In analyzing third-party enterprise software support providers, Valoir specifically recognized Rimini Street for its: Breadth of knowledge and depth of support, featuring a Primary Support Engineer model Pure focus on independent, third-party support versus other IT or consulting services Track record of strong client relationships Value, service, price
In a dynamic business environment, it’s critical to have expert, responsive IT resources available to help maximize productivity and drive growth, often within the constraints of a reduced or frozen budget. Application management services (AMS) seem like a good option to consider on a limited budget. Lower priced plans seem ripe for cost savings, yet traditional AMS models staffed with lower-skilled resources can deliver lower value at higher than expected costs. This results in an AMS “tax” where companies contracting with traditional AMS providers overpay for suboptimal value. Rimini Street has a solution: a single provider, integrated AMS + enterprise software support model that reduces costs and frees up IT teams for critical growth initiatives. Rimini Street support teams resolve incidents and root causes with no ERP vendor dependency, no lower-skilled resources, and no hidden costs. The results: seamless AMS and enterprise software support improved total cost of ownership (TCO) for ERP systems and applications better business outcomes Download the eBook “Optimizing Application Management Services (AMS) to Drive Business Growth” for more information on avoiding the AMS “tax” and funding innovation in a dynamic economy.
Is Oracle’s roadmap taking you where you want to go, or should you be following your own Business-Driven IT Roadmap? Our new research report looks at cloud stops along Oracle’s IT roadmap and details what they involve, and what they could mean for your business. Each stop along Oracle’s roadmap can lock you deeper into its technology stack and may include risks and hidden costs. Is limiting your future IT options and flexibility through a single vendor best for your business? How would Oracle Cloud look if viewed through the lens of a Business-Driven IT Roadmap, that squarely aligns all your IT strategies and tactics with the critical needs of your business? Download the full report for helpful insights as you consider whether Oracle is the right long-term partner for your cloud success.
License compliance requires a disciplined asset management program
SAP customers are at a crossroads: innovate now or take a leap of faith on S/4HANA. The end of mainstream maintenance for SAP’s ECC6 ERP suite is scheduled for 2027*. And while SAP is apparently trying to transition its entire client base to the new S/4HANA platform, many customers won’t be pressured to move just because SAP says it’s time. A new IDG global survey reports that 85% of SAP customers surveyed plan to continue running existing SAP applications until 2025 or beyond, despite the impending cutoff date for mainstream maintenance support for ECC6. The survey also reports that although these SAP customers are happy with their current ERP environments, they are also concerned with stagnation, as few innovations and enhancements are being delivered for those systems by SAP. So how can SAP customers innovate, compete, and avoid stagnation without migrating to S/4HANA right now? IDG’s new Market Pulse report, “Navigating the Future of ERP” analyzes this question and details its global survey findings. *On February 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.
The growing cost of yearly maintenance for Oracle ERP and Oracle Cloud systems drain enterprise innovation budgets and resources. NCH, a global leader in industrial, commercial, and institutional maintenance products and services, saves $2.5 million a year in maintenance costs with independent, third-party support. More than just savings, they are experiencing better response times, plus greater expertise and flexibility than traditional software vendor support. In the ebook, “The Real Costs and Risks of Oracle ERP and Oracle Cloud,” learn about Oracle support alternatives and why sticking with Oracle support might stunt enterprise growth and diminish ROI. Topics covered include: Walking away from costly annual maintenance fees, and reducing the need for the expertise and resources to keep pace with Oracle updates Understanding financially engineered deals that lead to vendor lock-in and long-term costs Comparing the true costs of staying with your vendor’s dictated roadmap versus the role of a hybrid approach Creating a Business-Driven Roadmap tailored to fit your business needs while reducing the occurrences of overpaying for unnecessary features and modules Looking at client examples of savings and benefits gained from switching to independent, third-party support With Rimini Street independent, third-party support for Oracle ERP software, you can regain control of your IT roadmap and join the growing number of enterprises that have reallocated budget, time, and organizational talent toward growth and innovation.
Thriving in a digital world means technology support providers and in-house IT teams need a collaborative service approach that integrates both technology and the human factor. “Shifting Left” addresses those needs by using software delivery practices to move knowledge closer to customers. Implementing this transformational approach will become critical as organizations turn to technology as a main conduit for meeting customer expectations…without losing the personal touch. But how do you make the shift? Helping you find balance between high-tech and high-touch, Rimini Street invites you to download this comprehensive guide to better understand the Shift Left method and lay the foundation for your transformation. In this ebook, you’ll learn: Three approaches to a Shift Left strategy What’s driving the Shift Left trend The benefits of shifting left and why it makes you more competitive How to embrace and implement your Shift Left strategy
“Procurement is changing. How will your organization hold up?” This is the central question in ProcureCon Indirect East’s 2020 Innovation Briefing, a new report to help procurement leaders create value-driven teams focused on the “wow” of sourcing rather than the “how.” The brief delivers valuable insights into several key considerations for transforming the procurement function: CPOs as Chief Purpose Officers, leveraging sustainable procurement Adopting disruptive technologies to create win/wins with suppliers Implementing supplier-enabled innovation (SEI) to drive growth Overcoming barriers to digitalization Managing procurement talent for the future Leaders who implement these innovation best practices can help transition procurement from a pragmatic, cost-saving back office to a dynamic, strategic partner with IT and the C-suite.
SAP license compliance requires a disciplined asset management program
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