Your current ERP system — the backbone of the organization — is running smoothly now. But what happens when it breaks? Do you have experienced staff to get it back up and running with minimal downtime? Or are you caught in a cycle of continually sourcing expensive, temporary talent to meet critical software support needs when your IT experts retire? If you’re looking for a better solution — including proactive problem-solving and preventative maintenance for the long term — consider adding Rimini Street enterprise application management services (AMS) to your ERP support. If you’re new to Rimini Street, contact us to explore how unified support services can reduce your annual software support fees, managed services costs, and reliance on staff augmentation. Download this infographic for success metrics from organizations that are running robust existing systems and closing the IT skills gap with Rimini Street unified support.
Cloud is a dominant force in enterprise software today. Moving data and workloads to cloud-based environments can drive competitive advantage, particularly by helping enterprises meet changing customer demands and enable new processes. Despite their popularity, cloud systems may not be the optimal strategic solution for entire IT landscapes. In many cases, internally deployed, customized ERP systems are robust and highly-functional, and there is no business case to move them to the cloud. Creating a hybrid IT strategy then becomes a smart path to optimizing IT budgets, choosing best-of-breed SaaS solutions, and accelerating digital transformation. To help fund these hybrid IT solutions, many organizations are switching from software vendor support to independent, third-party support, saving up to 90% on total maintenance costs and redirecting scarce IT budget dollars to innovation. In this informative e-book, you’ll meet five Rimini Street clients that are executing a hybrid IT strategy facilitated by third-party support, reallocating savings to initiatives such as: Low-code application development New marketing programs Rollout of electronic data interchange (EDI) for e-commerce Development of a cloud-based information technology service management (ITSM) application Freeing up IT staff for new projects Find out more about the benefits of third-party support for hybrid IT solutions. Read this new eBook.
Many Oracle JD Edwards customers share the same concerns: they are getting less new value from Oracle today than they received in the past, and are caught in an expensive cycle of paying Oracle nearly 22% of the license fee per year in maintenance costs — essentially repurchasing their existing legacy software every five years. What has greatly impacted many JDE licensees is Oracle having no new major release on its roadmap for either JD Edwards World or JD Edwards EnterpriseOne, and only extending full support for the latest releases — until April 2025 for World A9.4 and until December 2031 for EnterpriseOne 9.2.1 Rather than developing major new releases, Oracle has instituted a continuous release strategy through enterprise software updates (ESUs), which may or may not include valuable, new functionality for individual licensees. Implementing the ESUs can be expensive and labor-intensive, consuming even more critical enterprise resources that are needed for growth, and forcing painful funding tradeoffs. Fortunately, Oracle JD Edwards customers can skip the ESUs, save up to 90% on total software maintenance costs, and drive digital transformation with Rimini Street third-party support. In this e-book, you’ll meet five JDE licensees who regained control of their IT roadmaps by partnering with Rimini Street. They received comprehensive, engineer-led service and invested their significant support savings into strategic initiatives such as: improving efficiencies through the use of mobile hardware and applications developing advanced web portal capabilities for customers and consultants increasing funding for a subscription engine, a product data model, an HR system, and several e-commerce platforms reinvesting funds into business intelligence and master data platforms To learn more about how to stop paying excessive support fees and start funding innovation, read the eBook today. 1 JD Edwards Premier Support and Continuous Delivery FAQ
Traditional IT support models aren’t always designed to support modernized IT environments. In a modernized IT environment, organizations are facing multiple technologies, vendors, SLAs, and support levels. Juggling it all can take away from working on strategic projects that drive growth and competitive differentiation. Successfully running a modern IT environment means adopting a model that brings operations, management, and support into a single unified support service. In this white paper, you’ll learn how unified support services can improve IT outcomes in a variety of ways. The white paper covers: Why IT should consider re-evaluating how IT support is managed and delivered The differences between traditional and unified support models The role of unified support in IT modernization efforts Three benefits of unified support for IT teams Download your complimentary copy of the white paper for a deeper understanding of the impact of unified support on your IT modernization journey.
Make the smart choice when selecting an independent, third-party support provider. Support for enterprise applications and databases is critical to operations and future success. Downtime is costly, and noncompliance is unacceptable. Modern IT leaders are turning to third-party support for better support experiences and significant cost savings that can be allocated to innovation projects that fuel growth and competitive advantage.
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