Maximize the Value of Db2 Investments
Databases are significant business assets that can evolve over time, with stable, current releases operating ideally for enterprises. Maintain hard-working databases like Db2 without the need for expensive and disruptive upgrades, all while retaining the right to upgrade when the time is right for the customer — not the vendor. Rimini Street supports all platforms and editions of Db2 database version 8.0 and later, at half the annual fee of IBM.
Reduce total cost of Db2 ownership
Rimini Street Support for Db2 database replaces vendor support and helps enable clients to reduce their total cost of ownership (TCO) for IBM Db2 while receiving ultra-responsive support. Clients receive an immediate 50% annual savings on their support fees and can remain on their current, stable release without any required upgrades, while retaining the right to upgrade on a timeline that suits their business needs and budget. Rimini Street services include support for Db2 in conjunction with support for applications, or support for Db2 on its own.
Comprehensive support for evolving environments
In addition to standard break/fix support, Rimini Street also provides, at no extra cost, configuration support tailored to clients' specific deployments; performance support; and advisory services related to security, interoperability, and upgrade issues. Rimini Street comprehensive support for IBM Db2 database helps ensure resolution of issues no matter where the problem lies.
Comparison chart
Support Features |
Rimini Street |
IBM Support |
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Support Services |
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Repository and documentation fixes |
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Operational and configuration support |
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Installation and upgrade support |
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Named, regional primary support engineer with an average of 20 years of experience |
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Account management services |
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10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications |
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Full support with no required upgrades |
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Performance support |
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Interoperability and integration support |
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Full support of current release for at least 15 years from contract date |
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Strategic Services |
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Technical, functional, and application roadmap advisory services |
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Cloud advisory services |
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License advisory services |
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Security advisory services |
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Interoperability and integration advisory services |
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Monitor and check advisory services |
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Impact on Resources |
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Significant reduction in operating costs (budget, people, time) |
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Independence from vendor-dictated roadmap |
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Why Rimini Street
Rimini Street Support for IBM Db2 offers all the benefits of a single-provider, integrated support solution for databases and applications.
Better model
Single-provider solution for solely Db2 support or combined with application support. Maximum throughput and availability, plus integration and interoperability support, reducing Db2 TCO for ultra-responsive support at 50% of IBM's annual fee. Additionally, the Rimini Street Global Security Services team can help clients deploy layered security across the enterprise.
Better people
Rimini Street has specialists on the front line. Primary Support Engineers (PSEs) lead the way, backed by experts who average 20 years of experience in database and software support for global enterprises. All clients receive personalized, tailored, high-touch service with a guaranteed 10-minute response time for critical P1 issues. Experience integrated support for Db2 databases and applications.
Better outcomes
No forced upgrades — clients determine if and when upgrades make good business sense. Savings off of annual fees and total cost of maintenance can be re-routed toward innovative IT initiatives.
“Switching to Rimini Street from vendor support has been a completely transparent process. It’s been a highly positive experience in the sense that IT is not affected, the business is not affected, and end users are not affected. And this is definitely a case where no impact is good impact. ”
Additional Database Solutions
Advanced Database Security
Database Health Check
Database Management Services
Featured Clients
We log in a ticket, and Rimini Street provides root cause analysis and permanently fixes those issues. We are seeing vast improvements leading to stabilization and ability to meet our KPIs.”
– Criselda de Jesus Department Head, HCM and CRM Solutions
The best part is that our customers have not seen any difference. We are still working together but with upgraded and compliant systems. We can be ISO certified. This is the key to working with partners such as the UK Post Office.”
– Hugues Piet Lataudrie Row Director BO Solutions and Digital BP
Rimini Street took the time to understand our business needs and proposed a tailored solution to reduce our cost and improve our Oracle and SAP system operations. With Rimini Support™, we expect to reduce Oracle and SAP maintenance costs and leverage this budget to our IT infrastructure management. ”
– JinCheol Yoon Head of Digital Support Office
Additional Resources
Rimini Street Support for IBM Db2 Database
Maximize the Value of Your IBM Db2 Database Investment
10 Telltale Signs That It’s Time to Change Your Database Strategy
The advent of databases in the 1980s represented a phenomenal breakthrough for business. Companies around the world capitalized on relational databases to run smarter, faster and more profitably. Today, Oracle, IBM, Microsoft and SAP are at the heart of almost every Fortune 500 and Global 2000 company, including yours. Instead of continuing to make massive investments in a database that already works, maybe it’s time to rethink your strategy.
Rimini Street Advanced Database Security (ADS)
Rimini Street Advanced Database Security is a next-generation database security solution enhanced with technology from McAfee that protects databases from known and unknown vulnerabilities by monitoring and analyzing database memory, and blocking attempted attacks using virtual patching before they reach the database.
Rimini Street: What We Do
We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.
Get started with independent support for Db2.
Contact us to learn more.
