Software support to improve ROI for your database — and your applications, too

Improve your database ROI without expensive or disruptive upgrades. Rimini Support™ for IBM Db2 database delivers engineering expertise and industry-leading response SLAs with a 50% savings on your annual IBM Db2 maintenance fees. Rimini Support can help you fund innovation with support savings and reduce your total cost of ownership.

Our global, 24/7/365 software support is led by ultra-responsive Primary Support Engineers who average 20+ years of experience. We include configuration support tailored to your specific deployment; performance support for maximum throughput; and advisory services for security, interoperability, and upgrade issues.

We can support Db2 on its own, or along with your other enterprise databases and applications to deliver all the benefits of integrated support from one trusted partner.

We go beyond the traditional break/fix support and provide:
  • advanced support for both commercial and open-source databases, on-premises or in the cloud
  • flexible support for any number of servers, from one to thousands
  • scalable support for any data storage requirements, from small to up to 700TB
  • performance support
  • configuration support

full-time staff engineers across 21 countries

Less than
less than2 minutes

average response time for P1 and P2 issues

Over $8B

in estimated total client savings since 2005


overall average client satisfaction rating

Managed services to help simplify operations and optimize your database environments

With Rimini Manage™ for Databases, we manage your databases so your IT team can work on high-impact projects. Our expert engineers understand IBM Db2’s interactions with enterprise applications and other technologies, so we can deliver higher ROI and an exceptional, responsive database management experience.

From mature IBM Db2 database instances to open-source, our database managed services can help you simplify operations, avoid costly upgrades, fill IT skills gaps, solve interoperability issues, and optimize your database environments.

Rimini Manage™ services include:
  • database administration
  • database security
  • database infrastructure support
  • database architecture
  • database performance tuning
  • problem diagnosis and troubleshooting
  • incident management
  • disaster recovery assistance

Benefits of partnering with Rimini Street

Reduce Db2 Total Cost of Ownership

Reduce Db2 Total Cost of Ownership

Avoid unwanted upgrades and save big on support
Get Broad IT Expertise

Get Broad IT Expertise

We provide performance support, configuration, and security advisory services
Attract and Engage IT Talent

Attract and Engage IT Talent

Staff your high-impact projects; we’ll manage your databases
Consider Integrated Support

Consider Integrated Support

Add enterprise applications to your Rimini Support

IBM Db2 components we support

Rimini Support for IBM Db2 includes these components:

Db2 Tools for Linux, UNIX, Windows
Db2 Connect

Featured Clients

Featured Clients
Featured Clients

With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”

– Jae-Hoon Jung Information Strategy Team Leader
Featured Clients
Featured Clients

We need nothing less than extraordinary support, and with the extraordinary support we get from Rimini Street, we can continue providing extraordinary support for our customers.”

– Raj Velpuru Vice President, Application
Featured Clients
Featured Clients

Rimini Street has always been very understanding and takes the time to check the facts, solve problems, and help us reach our goals. Therefore, we are grateful to have Rimini Street's support.”

– Shinya Hidaka Group Manager of the Information Systems Group, Business Administration Division

Let's Start a Conversation

How can Rimini Support for IBM Db2 database help you meet your goals?

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