Value-driven third-party support for Microsoft
With annual maintenance and management costs on the rise, analysts are recommending a change in strategy. That’s where Rimini Street, a leading global provider of third-party support for Microsoft products, as well as management services, comes in.
With Rimini Street, you receive comprehensive support and managed services for Microsoft SQL Server Database, Windows, Azure, Dynamics 365 and Dynamics AX at a fraction of the cost, keeping your current systems running smoothly while freeing up people, time and money to focus on strategic initiatives that drive growth and competitive advantage.
Discover why so many Microsoft licensees trust Rimini Street as their trusted partner, helping to achieve both growth and profitability goals with equal importance and care.
Get comprehensive support
Minimize business risk
Self-fund innovation projects
Why you need a new support and services model
If you’re dissatisfied with the value and quality of vendor database support, you’re not alone. Discover why 72% of IT leaders surveyed are seeking out alternative models.
Achieve better business outcomes from Microsoft investments
As a global leader of end-to-end third-party software support, management and innovation solutions for Microsoft, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Keep your SQL Server functioning properly for up to 15+ years, avoiding unnecessary upgrades. We go beyond break/fix support to improve database performance, availability and security.
With Rimini Support for SQL Server, you gain:
- Dedicated Primary Support Engineer backed by 800+ global engineers and Rimini Street’s proprietary AI tools and processes
- Up to 50% off annual Microsoft Support costs and up to 90% off TCO
- <2-minute average response time for P1 and P2 issues
Leverage expert-led managed services for Microsoft Azure, Dynamics 365, Dynamics AX, SQL Server and Windows. We'll handle ticket backlogs and day-to-day maintenance, enabling your team to focus on higher-priority projects.
With Rimini Manage for Microsoft, you gain:
- 24/7/365 ultra-responsive management experience
- Unlimited ticket model from an extensive service catalog
- Predictable billing to simplify IT budgeting
Receive vendor-agnostic guidance and tailored project solutions to help reach your goals. Partner with our seasoned experts to navigate complex IT challenges and transform your existing enterprise systems.
With Rimini Consult for Microsoft, you gain:
- Technology assessments to help identify areas for optimization
- Custom project design and execution for desired functionality
- Flexible resourcing models to meet your evolving business needs
Reduce risk exposure with proactive security tailored to fit your unique enterprise environment. Rimini Street’s proprietary security solutions protect your critical Microsoft applications and databases without patches or upgrades.
With Rimini Protect for Microsoft, you gain:
- Hardening guidance to mitigate risk by strengthening your configurations
- Quick and easy threat mitigation without excessive downtime
- Cost-effective, subscription-based security solutions
Resolve your compatibility challenges without upgrades or downtime. Our patented and proprietary interoperability solutions allow you to integrate best-fit technologies for a greater ROI.
With Rimini Connect for Microsoft, you gain:
- Connectivity solutions for browsers, operating systems, Java and email servers
- Ability to proactively plan your technology roadmap
- Quick and easy implementation for minimal downtime
Mitigate risks for greater stability with our observability suite, available with Rimini Support™, Rimini Manage™ and Rimini ONE™ (Support + Manage). Our system monitoring services help identify and resolve potential issues before escalation.
With Rimini Watch for Microsoft, you gain:
- 24/7/365 monitoring with 10-minute guaranteed response time
- Technical guidance to help prevent issues and minimize downtime
- Customized reports and real-time dashboard for enhanced insight
Hear what our clients have to say
The progress we’ve seen in reducing manual processes and enhancing data-driven decision making reflects the strategic value Rimini Street brings to our Salesforce evolution, and we know there’s more we can do to maximize the full potential of our IT investments with their support.”
Moving to Rimini Street gave us back control of our ERP platform. It took us out of that vendor driven upgrade cycle.”
With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”
With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”
The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”
Rimini Street is quick and accurate, especially when working with customized code and complex systems. Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street.”
Rimini Street’s support helps create capacity for us to explore modernization, automation and AI initiatives across our broader application landscape, while maintaining SAP ECC as the stable core.”
During our most critical VMware infrastructure challenge, Rimini Street delivered exceptional support characterized by technical expertise, genuine urgency and unwavering commitment.”
At Ypê, we have several AI projects in works, but the Rimini Agentic UX™ project has outperformed them all in both speed and expectations. It only took one month from start to delivery, and helped us reduce our approval cycle by 60% and accelerate time-to-value. It’s a great win for our IT team.”
Additional resources
SAP Sapphire 2026 recently took place in Orlando, where the company presented its latest strategy and positioning. At the event, SAP doubled down on the shift toward AI-led platforms, reinforced fixed ECC end-of-support deadlines and tightened the commercial linkage between cloud adoption and access to innovation — particularly AI. Many SAP customers now feel even […]
Learn how AI in ERP processes is changing ERP expectations and outcomes, and prepare for the next paradigm shift — Agentic AI ERP
For many organizations, VMware is no longer just a software discussion. It directly influences hardware strategy, often forcing decisions that are faster, more expensive and less flexible than they should be. Much of the attention has focused on Broadcom’s shift to subscription-based licensing and per-core pricing. But there’s another dynamic adding pressure that’s just as […]
Want to get more value out of Microsoft?
Reach out today to learn how Rimini Street's premium support and expert managed services for Microsoft can help you maximize your existing investments.