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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
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      • Agentic AI ERP solutions
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    • Oracle
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      • See all Oracle
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      • See all SAP
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    • And more
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Expert Services and Support for Microsoft

Maximize the value and ROI of your existing Microsoft investments with comprehensive support, managed services and solutions from a trusted provider of third-party support for Microsoft.

Learn what to expect Request a call
Expert Services and Support for Microsoft

Value-driven third-party support for Microsoft

With annual maintenance and management costs on the rise, analysts are recommending a change in strategy. That’s where Rimini Street, a leading global provider of third-party support for Microsoft products, as well as management services, comes in.  

With Rimini Street, you receive comprehensive support and managed services for Microsoft SQL Server Database, Windows, Azure, Dynamics 365 and Dynamics AX at a fraction of the cost, keeping your current systems running smoothly while freeing up people, time and money to focus on strategic initiatives that drive growth and competitive advantage.  

Discover why so many Microsoft licensees trust Rimini Street as their trusted partner, helping to achieve both growth and profitability goals with equal importance and care.  

Get comprehensive support

Get comprehensive support

Improve interoperability, performance and security with advanced support for Microsoft SQL Server, including a 10-minute guaranteed response time for critical cases and a host of strategic services.
Compare to Microsoft Support
Minimize business risk

Minimize business risk

Avoid the disruption and costs of upgrading your Microsoft systems. Address interoperability and support limitations with our services, keeping systems functional and optimal for up to 15+ years.
Learn more
Self-fund innovation projects

Self-fund innovation projects

Immediately save up to 50% on annual Microsoft Support costs by switching to Rimini Street, freeing up capital to invest in new, strategic projects, technologies and internal talent.
Find out how

Why you need a new support and services model

If you’re dissatisfied with the value and quality of vendor database support, you’re not alone. Discover why 72% of IT leaders surveyed are seeking out alternative models.  

Read the report

Expert support for Microsoft products 

Rimini Street offers award-winning support for all editions of Microsoft SQL Server 2008 and later, along with managed services for additional applications, platforms and operating systems.

SQL Server Database
Windows
Azure
Dynamics 365
Dynamics AX

Achieve better business outcomes from Microsoft investments

As a global leader of end-to-end third-party software support, management and innovation solutions for Microsoft, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Rimini Support™ for Microsoft
  • Rimini Manage™ for Microsoft
  • Rimini Consult™ for Microsoft
  • Rimini Protect™ for Microsoft
  • Rimini Connect™ for Microsoft
  • Rimini Watch™ for Microsoft

Keep your SQL Server functioning properly for up to 15+ years, avoiding unnecessary upgrades. We go beyond break/fix support to improve database performance, availability and security.

With Rimini Support for SQL Server, you gain:

  • Dedicated Primary Support Engineer backed by 800+ global engineers and Rimini Street’s proprietary AI tools and processes
  • Up to 50% off annual Microsoft Support costs and up to 90% off TCO
  • <2-minute average response time for P1 and P2 issues
Learn about Rimini Support Download datasheet

Leverage expert-led managed services for Microsoft Azure, Dynamics 365, Dynamics AX, SQL Server and Windows. We'll handle ticket backlogs and day-to-day maintenance, enabling your team to focus on higher-priority projects.

With Rimini Manage for Microsoft, you gain:

  • 24/7/365 ultra-responsive management experience
  • Unlimited ticket model from an extensive service catalog
  • Predictable billing to simplify IT budgeting
Learn about Rimini Manage

Receive vendor-agnostic guidance and tailored project solutions to help reach your goals. Partner with our seasoned experts to navigate complex IT challenges and transform your existing enterprise systems.

With Rimini Consult for Microsoft, you gain:

  • Technology assessments to help identify areas for optimization
  • Custom project design and execution for desired functionality
  • Flexible resourcing models to meet your evolving business needs
Learn about Rimini Consult

Reduce risk exposure with proactive security tailored to fit your unique enterprise environment. Rimini Street’s proprietary security solutions protect your critical Microsoft applications and databases without patches or upgrades.

With Rimini Protect for Microsoft, you gain:

  • Hardening guidance to mitigate risk by strengthening your configurations
  • Quick and easy threat mitigation without excessive downtime
  • Cost-effective, subscription-based security solutions
Learn about Rimini Protect

Resolve your compatibility challenges without upgrades or downtime. Our patented and proprietary interoperability solutions allow you to integrate best-fit technologies for a greater ROI.

With Rimini Connect for Microsoft, you gain:

  • Connectivity solutions for browsers, operating systems, Java and email servers
  • Ability to proactively plan your technology roadmap
  • Quick and easy implementation for minimal downtime
Learn about Rimini Connect

Mitigate risks for greater stability with our observability suite, available with Rimini Support™, Rimini Manage™ and Rimini ONE™ (Support + Manage). Our system monitoring services help identify and resolve potential issues before escalation.

With Rimini Watch for Microsoft, you gain:

  • 24/7/365 monitoring with 10-minute guaranteed response time
  • Technical guidance to help prevent issues and minimize downtime
  • Customized reports and real-time dashboard for enhanced insight
Learn about Rimini Watch

Hear what our clients have to say

Khimji Ramdas Group
“

Rimini Street reduced our SAP costs, so now we can invest the savings in new technologies without adding to the budget. We have the same budget that we had when we were working with SAP, but now I can do more with it.”

Prashant Kumar CTO Khimji Ramdas
Read story
AUTOBACS
“

We plan to double our business in the coming years. To achieve this, we need innovation and outstanding technology solutions. We see the Rimini Smart Path™ as a powerful tool to help us fuel that growth.”

Nobuo Norisue Representative Director and Chief Executive Officer, AUTOBACS Digital Initiative Co., Ltd. and Information Technology General Manager AUTOBACS SEVEN Co., Ltd.
Read story
Vivere 
“

When we talk to the Rimini Street team, they treat us like a long-time friend, and that really means a lot to us. They help us not only protect critical systems, but also give the business more confidence to improve, adapt and plan ahead.”

Sutrisno Yao Head of IT Division VIVERE Group
Read story
One New Zealand
“

It’s about knowing you have a partner who can help you stay resilient, reliable and secure while freeing your people to focus on the future. That’s what Rimini Street gives us.”

Adrian Albuquerque CIO One NZ
Read story
Medical Microinstruments, Inc.
“

The progress we’ve seen in reducing manual processes and enhancing data-driven decision making reflects the strategic value Rimini Street brings to our Salesforce evolution, and we know there’s more we can do to maximize the full potential of our IT investments with their support.”

William Retana Global IT Director and Cybersecurity Officer MMI
Read story
Cochlear
“

Moving to Rimini Street gave us back control of our ERP platform. It took us out of that vendor driven upgrade cycle.”

Jason Budding VP of Global IT Operations Cochlear
Read story
Lwart Environmental Solutions
“

With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

Jefferson Andriotti Head of IT and Procurement Lwart Environmental Solutions
Read story
Chen Full
“

With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”

Alex Chiu IT Manager Chen Full International 
Read story
Flexitech
“

The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”

Thierry Le Gouanvic CIO Flexitech
Read story
Khimji Ramdas Group
AUTOBACS
Vivere 
One New Zealand
Medical Microinstruments, Inc.
Cochlear
Lwart Environmental Solutions
Chen Full
Flexitech

Additional resources

Agentic AI ERP: From Concept to Impact
Blog
Agentic AI ERP: From Concept to Impact
Jon Mulder
Jon Mulder
Product Marketing Director, Innovation Solutions
3 min read

The number one question I get from IT leaders these days is, “Where do I start with AI?” What I’ve found is that AI isn’t a one-and-done; it’s a series of small shifts that eventually yield a fully AI-enabled enterprise. And you don’t need to wait for a vendor roadmap or take on a major […]

Read blog
Plotting a New Course to Future Success with SAP
Webinar
Plotting a New Course to Future Success with SAP
Watch Webinar
Rimini Street Expands C-Suite Leadership for Growth with Appointment of Two Proven Industry Veterans as Chief Operating Officer and Chief Delivery Officer
Press Release
Rimini Street Expands C-Suite Leadership for Growth with Appointment of Two Proven Industry Veterans as Chief Operating Officer and Chief Delivery Officer

Rimini Street appoints Keith Costello as EVP and Chief Operating Officer and Alexander Guasch as EVP and Chief Delivery Officer LAS VEGAS – August 12, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced the appointment […]

Read press release
Common Questions about Third-Party Support for VMware
Story
Common Questions about Third-Party Support for VMware

Get answers to common questions about third-party support for VMware and security options that maximize the value of your existing VMware perpetual licenses.

Read story
Is Oracle EBS to Fusion Migration Necessary to Achieve Your Business Objectives?
Story
Is Oracle EBS to Fusion Migration Necessary to Achieve Your Business Objectives?

Discover if an Oracle EBS to Fusion migration is worth the cost and disruption

Read story
Khimji Ramdas Group Chooses Rimini Street to Reduce SAP Support Costs, Protect 700+ Customizations and Reinvest Savings in Innovation
Press Release
Khimji Ramdas Group Chooses Rimini Street to Reduce SAP Support Costs, Protect 700+ Customizations and Reinvest Savings in Innovation

Omani conglomerate gains greater control over its IT roadmap, avoids migration pressure and funds AI and growth initiatives LAS VEGAS – August 6, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced that Khimji Ramdas […]

Read press release
3 Paths for Oracle EBS: Stagnate, Migrate or Innovate
eBook
3 Paths for Oracle EBS: Stagnate, Migrate or Innovate
Read eBook
Why Wait to Innovate? Discover a New Approach to ERP Transformation & Migration
Webinar
Why Wait to Innovate? Discover a New Approach to ERP Transformation & Migration
Watch Webinar
The New Operating Model in Enterprise Software
Webinar
The New Operating Model in Enterprise Software
Watch Webinar

Want to get more value out of Microsoft?

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