Maximize the Value of SQL Server Investments
Rimini Street Support for Microsoft SQL Server database enables clients to reduce their total cost of SQL Server ownership and receive ultra-responsive support. Clients can remain on their current, stable release without any required upgrades — while retaining the right to upgrade on a timeline that suits their business needs and budget. Rimini Street supports SQL Server in conjunction with support for other applications, as well as supporting SQL Server standalone.
Optimize SQL databases
Databases are at the center of business environments, and if the database isn't functioning well, the entire system underperforms. Databases can get slowed down through subpar SQL statements, bad configuration settings, or a host of other issues. But if a performance problem arises, the vendor may recommend to upgrade, add new hardware, or other costly options. Rimini Street independent, expert support extends the lifespan of hardworking SQL servers to maximize investment and focus resources on innovation.

Why Rimini Street
Rimini Street support for Microsoft SQL Server offers the enhanced benefits of a single-provider, integrated support solution for databases and applications.
Better model
Rimini Street support for SQL Server goes beyond break/fix to include advisory services that address security, uptime, performance, licensing, and interoperability to help ensure SQL databases and all connected applications are available anytime they are needed. Unlike typical vendor support, Rimini Street support offerings include databases and applications from many vendors, enabling a single point of enterprise software maintenance for business-critical deployments.
Better people
Rimini Street delivers expert, dedicated resources that understand SQL Server environments, security, and the interaction with other databases and applications to deliver a better, more responsive support experience.
Better outcomes
Offering a single support vendor for many databases and applications, Rimini Street emboldens support with additional services, database management, and security offerings to enable the ability to scale as needed and leverage expert resources when needs arise. This allows for concentration of resources for business innovation and hybrid IT transformation.

Compare the value
In addition to standard break/fix support, Rimini Street also provides, at no extra cost, configuration support tailored to specific deployments; performance tuning support; and advisory services around security, interoperability, and upgrade issues. Rimini Street comprehensive support for SQL Server facilitates the resolution of issues no matter where the problem lies. These value-added services help ensure that clients' SQL Server databases will operate smoothly for years to come. Savings from switching to Rimini Street Support for Microsoft SQL Server allow for investing in strategic initiatives or augmenting hybrid IT strategies for increased flexibility and reduced TCO.
Support Features |
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Microsoft Support |
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Support Services |
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Repository and documentation fixes |
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Operational and configuration support |
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Installation and upgrade support |
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Named, regional primary support engineer with an average of 20 years of experience |
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Account management services |
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10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications |
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Full support with no required upgrades |
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Performance support |
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Interoperability and integration support |
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Full support of current release for at least 15 years from contract date |
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Strategic Services |
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Technical, functional, and application roadmap advisory services |
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Cloud advisory services |
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License advisory services |
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Security advisory services |
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Interoperability and integration advisory services |
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Monitor and check advisory services |
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Impact on Resources |
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Significant reduction in operating costs (budget, people, time) |
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Independence from vendor-dictated roadmap |
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Additional Solutions
Advanced Database Security
Database Health Check
Database Management Services
Featured Clients
Increase the value of SQL servers.
Contact us to learn more.