Software support without the expense of unwanted upgrades
Keep your high-functioning SQL Server performing without expensive, unwanted upgrades. With Rimini Support™ for Microsoft SQL Server database, you can remain on your stable, reliable release and save 50% on annual maintenance fees to help fund innovation.
Rimini Support can help improve your database interoperability, performance, and security for 15+ more years from the time you switch to us. Our global, 24/7/365 software support is led by Primary Support Engineers who average 20+ years of experience.
We can support SQL Server on its own or along with support for other enterprise databases and applications, so you benefit from integrated support and one trusted partner. And while we guarantee a 10-minute response time for critical P1 issues, our actual average response time for P1 and P2 issues is under 90 seconds.
We go beyond the traditional break/fix support and provide:
- advanced support for both commercial and open-source databases, on-premises or in the cloud
- flexible support for any number of servers, from one to thousands
- scalable support for any data storage requirements, from small to up to 700TB
- performance support
- configuration support
full-time staff engineers across 21 countries
average response time for P1 and P2 issues
in estimated total client savings since 2005
overall average client satisfaction rating
Managed services with security and interoperability expertise
With Rimini Manage™ for Databases, we manage your databases to help free up your IT team for higher-value projects. Our engineers understand SQL Server’s interactions with enterprise applications and other technologies, so we can deliver high ROI and an exceptional, responsive database management experience.
From mature SQL Server database instances to open-source, our database managed services can help you fill IT skills gaps, simplify operations, solve interoperability issues, avoid costly upgrades, and optimize your database environments.
Rimini Manage™ services include:
- database administration
- database security
- database infrastructure support
- database architecture
- problem diagnosis and troubleshooting
- incident management
- disaster recovery assistance
Benefits of partnering with Rimini Street
Improve SQL Server ROI
Gain 15+ More Years of Support
Say Yes to the Business
Get Fully Integrated Support
Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints.
Don’t get stuck with the status quo: Don’t close your eyes or fear making a change. Exploring the unknown led us to Rimini Street, and the whole company has benefited.”
With Rimini Street Application Management Services for Salesforce, for about the same cost of hiring one reasonably experienced Salesforce administrator, I have access to a worldwide group of highly qualified engineers. Not only have I expanded the skills and depth of my team, I now get the benefits 24/7.
The cost structure for AMS is a huge asset, particularly for the projects that we don’t predict but that inevitably pop up and require timely attention. NTT is a very large company and not having to continually lobby for funding – including projects that I see as being business-critical – is a major plus. ”
Rimini's proposal for AMS delighted us due to the differential of its model. In addition to the seniority of the engineers and extremely fast response time, today we don't waste any more time having to manage the tickets. It is a great optimization of resources to have a single service provider for support and AMS.”– Valdemar Castilho IT Operations Manager
We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.
Are you facing the need to migrate off older versions of SQL server? Watch this Tech Talk for best practices on application and server combinations!
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How can Rimini Support for SQL Server help you meet your goals?