Maximize your SAP investment with Rimini Support™

Jump-start your future SAP roadmap today. No matter which SAP product or release you’re running, we can support it for at least 15 years without upgrades, allowing plenty of time and flexibility to plan a long-term ERP strategy aligned with your business needs.

Rimini Support™ for SAP fully supports your SAP software — including customizations and all tax, legal, and regulatory updates — at a savings of up to 90% on your total current SAP support costs, freeing up critical IT funds for innovation.

Our support is directed by Primary Support Engineers (PSEs)who average 20+ years of experience, backed by a full team of on-staff experts worldwide. And while we guarantee a response time of 10 minutes for critical (P1) and 15 minutes for serious (P2) issues, the average response time for P1s and P2s from our global, 24/7/365, senior engineering team is under 90 seconds.

Up to

savings on total SAP support costs

Over $8B

in estimated total client savings since 2005

Less than
2 minutes

average response time for P1 and P2 issues


overall average client satisfaction rating

Integrate managed services with third-party support for SAP software

With Rimini Manage™ for SAP, your IT team is free for digital transformation, cloud projects, and delivering value to the business. We have deep expertise in supporting complex software such as SAP applications, and can manage and improve your existing environment.

By taking on your day-to-day support for SAP and ongoing service management, we can help reduce complexity, enhance operational efficiency, and deliver all the benefits of having a single trusted partner for software support and managed services. 

The benefits of Rimini Manage™ for SAP include:
  • an always-on global network of senior-level software engineers
  • human-first expertise empowered by AI service insight and automation
  • fast incident resolution and reduced project backlogs
  • root cause analysis to prevent incident recurrence
  • an unlimited ticket model from a broad catalog of services
  • the flexibility to fill IT skills gaps seamlessly
  • predictable billing

Featured Clients

Featured Clients
Featured Clients

Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”

– Keisuke Hamanaka Deputy General Manager, Process, IT and Data Management
Featured Clients
Featured Clients

Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”

– Kevin Khoo CIO
Featured Clients
Featured Clients

Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”

– Daniel Lui CIO

Let's Start a Conversation

How can Rimini Street services and support for SAP help you meet your goals?

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