Software support expertise aligned to your unique roadmap
Avoid being locked-in to the vendor’s roadmap and stop paying for unwanted upgrades. Instead, save big with Rimini Support™ for SAP BusinessObjects, craft your own IT roadmap aligned to business priorities, and fund innovation with your existing budget. We will fully support your BusinessObjects release — including customizations and all tax, legal, and regulatory updates — for 15+ more years from the time you switch to us, without expensive upgrades.
Our global, 24/7/365 support is led by Primary Support Engineers who average 20+ years of experience. And while we guarantee a response time of 10 minutes for critical P1 issues, our average response time for P1 and P2 issues is under 90 seconds.
Our comprehensive support services can help you:
- achieve your strategic, operational, and financial goals
- save up to 90% on your total current SAP BusinessObjects support costs
- extract greater value from your technology investments
- proactively secure your enterprise software ecosystem
full-time staff engineers across 21 countries
savings on total support costs
in estimated total client savings since 2005
overall average client satisfaction rating
Managed services that improve efficiency and enable innovation
With Rimini Manage™ for SAP, we can take on your day-to-day IT service management, help reduce complexity, and improve operational efficiency. We have deep expertise in supporting complex applications such as SAP BusinessObjects, so while we manage and improve your existing environment, your IT team is free for higher-value projects.
The benefits of Rimini Manage™ for SAP include:
- an always-on global network of senior-level software engineers
- human-first expertise empowered by AI service insight and automation
- fast incident resolution and reduced project backlogs
- root cause analysis to prevent incident recurrence
- an unlimited ticket model from a broad catalog of services
- the flexibility to your fill IT skills gaps seamlessly
- predictable billing
Benefits of partnering with Rimini Street
Enable Business Stakeholders
Become an Employer of Choice
Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”– Nav Pillai Chief Information Officer
Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”– Jeff Miller Director, Business Relationship Management
Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints.
Don’t get stuck with the status quo: Don’t close your eyes or fear making a change. Exploring the unknown led us to Rimini Street, and the whole company has benefited.”
Where wisdom from decades of experience coupled with a passion for business and technology provide true IT thought leadershipLearn More
Let's Start a Conversation
How can Rimini Support for SAP BusinessObjects help you meet your goals?