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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
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    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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Contact us

CIO and IT Leaders

Over 5,900 clients globally have leveraged Rimini Street support services

CIO and IT Leaders

Optimize support services and maximize IT investments

The majority of annual IT budgets go toward ongoing operations and enhancements, with a small percentage available for needed modernization and transformation initiatives that can drive competitive advantage and growth. ERP and database maintenance costs are typically a large, recurring line item in the average IT budget. It is time for all CIOs and IT leaders to explore third-party support and managed IT support services as proven alternatives to traditional, costly vendor support in order to maximize investments and ensure funding and resources to achieve business outcomes.

Cut ERP and database support and maintenance costs

CIOs must focus on both the operational challenges of global business disruption and on prudent IT cost management. Cutting costs quickly but in a thoughtful way is a top priority for IT leaders. Rimini Street independent, third-party support services and comprehensive support solutions can help CIOs immediately save 50% on annual ERP support fees and up to 90% on total support costs. Integrated application management helps remove inefficiencies, streamline processes, and drive better outcomes for clients. Rimini Street has helped SAP and Oracle clients save over $9B to date, enabling them to better focus resources on innovation and strategic initiatives that enhance competitive advantage and fuel growth.

Hear the tale of two CIOs. One had Rimini Street unified support services. The other did not. Who succeeded?
Rimini Street ERP Managed Services Help CIOs Turn IT from a Cost Center to an Innovation Engine

Gain control of your ERP roadmap

Rimini Street replaces software vendor ERP support for enterprise applications and databases, giving organizations the flexibility to strategically defer costly, risky, and unnecessary upgrades or migrations to a new platform until there’s clear business value and ROI — rather than following vendor-dictated timelines just to maintain full support. Rimini Street guarantees support for clients’ current implementations for a minimum of 15 years, including customizations, enabling them to focus on critical business initiatives, not ERP and database updates and upgrades.

Rimini Street Integrated Application Management Services Help CIOs Maximize IT Investments

Prioritize resources to drive competitive advantage and growth

CIOs and IT leaders are doubling down on their digital agendas to maximize competitive advantage, from cyber security, to public cloud migrations, infrastructure updates, and AI and machine learning. Rimini Street’s unified support services helps free up IT budgets and resources so organizations can focus on critical growth initiatives and digital transformation.

Rimini Street Unified Software Services Can Help CIOs Save Up to 90% on Total Support Costs

Why Rimini Street

Rimini Street solutions deliver a superior service experience, leveraging a scalable, global support model to drive business results. IT leaders can reduce and optimize IT support services costs to invest in competitive advantage and growth

Better model

Don’t upgrade simply to stay fully supported. With Rimini Street’s managed application and support services model, clients can avoid spending potentially millions of dollars to migrate a well-running and stable system to unproven new platforms without a business case or ROI. Preserve the flexibility to move to a strategic platform of choice based on a Business-Driven Roadmap, not vendor-dictated timelines.

Better people

Rimini Street managed IT support services are led by Primary Support Engineers (PSEs) with an average of 20+ years of experience. These experts are on the front line, proactively supporting critical ERP and database software with ultra-responsive support to help minimize disruptions and downtime.

Better outcomes

IT leaders can reinvest substantial savings from ERP and managed services support efficiencies into innovative IT initiatives that help create competitive advantage and drive business growth

Rimini Street Unified Software Services Help CIOs Streamline Processes and Remove Inefficiencies

Featured clients

View All Clients
Featured clients
Featured clients
“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

– Go Harada, General Manager, Information Technology
Learn more
Featured clients
Featured clients
“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

– Andrew Matheson, Head of Operations and Automation
Learn more
Featured clients
Featured clients
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

– Dong Hoon Park, Head of IT Department
Learn more
OSG Corporation
Federation University
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Sodastream
Ricoh
View All

Additional resources

Redefine Supplier Lifecycle Management: Unlock Efficiency, Visibility & Strategic Value
Blog
Redefine Supplier Lifecycle Management: Unlock Efficiency, Visibility & Strategic Value
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
3 min read

Supplier lifecycle management shouldn’t slow down your business. If you’re stuck with manual processes, fragmented systems and reactive fixes, it’s time to rethink your approach.   By taking a structured approach to review the current state of your supplier lifecycle, reimagine a more automated and intelligent future and reengineer your processes for maximum efficiency, you can […]

Read Blog
OSG Corporation Extends its Contract with Rimini Street for Support of its Oracle EBS Systems through 2029
Press Release
OSG Corporation Extends its Contract with Rimini Street for Support of its Oracle EBS Systems through 2029

With 8% reduction in total IT operating costs achieved by choosing Rimini Street, Japanese manufacturer commits to a long-term partnership as part of its strategic plans to self-fund productivity-enhancing initiatives for growth LAS VEGAS – June 17, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, management and innovation […]

Read Press Release
What’s Changed? The Value of Oracle EBS 12.2 Updates with Frank Reneke
Video
What’s Changed? The Value of Oracle EBS 12.2 Updates with Frank Reneke
Watch Video

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