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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
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      • Agentic AI ERP solutions
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    • Oracle
      • Oracle E-Business Suite
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      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
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      • See all SAP
    • VMware
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    • Open-source databases
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    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
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    Real-world stories of how clients have achieved profitability and competitive advantage
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Contact us

CIO and IT Leaders

Over 6,700 clients globally have leveraged Rimini Street support services

CIO and IT Leaders

Optimize support services and maximize IT investments

The majority of annual IT budgets go toward ongoing operations and enhancements, with a small percentage available for needed modernization and transformation initiatives that can drive competitive advantage and growth. ERP and database maintenance costs are typically a large, recurring line item in the average IT budget. It is time for all CIOs and IT leaders to explore third-party support and managed IT support services as proven alternatives to traditional, costly vendor support in order to maximize investments and ensure funding and resources to achieve business outcomes.

Cut ERP and database support and maintenance costs

CIOs must focus on both the operational challenges of global business disruption and on prudent IT cost management. Cutting costs quickly but in a thoughtful way is a top priority for IT leaders. Rimini Street independent, third-party support services and comprehensive support solutions can help CIOs immediately save 50% on annual ERP support fees and up to 90% on total support costs. Integrated application management helps remove inefficiencies, streamline processes, and drive better outcomes for clients. Rimini Street has helped SAP and Oracle clients save over $10B to date, enabling them to better focus resources on innovation and strategic initiatives that enhance competitive advantage and fuel growth.

Hear the tale of two CIOs. One had Rimini Street unified support services. The other did not. Who succeeded?
Rimini Street ERP Managed Services Help CIOs Turn IT from a Cost Center to an Innovation Engine

Gain control of your ERP roadmap

Rimini Street replaces software vendor ERP support for enterprise applications and databases, giving organizations the flexibility to strategically defer costly, risky, and unnecessary upgrades or migrations to a new platform until there’s clear business value and ROI — rather than following vendor-dictated timelines just to maintain full support. Rimini Street guarantees support for clients’ current implementations for a minimum of 15 years, including customizations, enabling them to focus on critical business initiatives, not ERP and database updates and upgrades.

Rimini Street Integrated Application Management Services Help CIOs Maximize IT Investments

Prioritize resources to drive competitive advantage and growth

CIOs and IT leaders are doubling down on their digital agendas to maximize competitive advantage, from cyber security, to public cloud migrations, infrastructure updates, and AI and machine learning. Rimini Street’s unified support services helps free up IT budgets and resources so organizations can focus on critical growth initiatives and digital transformation.

Rimini Street Unified Software Services Can Help CIOs Save Up to 90% on Total Support Costs

Why Rimini Street

Rimini Street solutions deliver a superior service experience, leveraging a scalable, global support model to drive business results. IT leaders can reduce and optimize IT support services costs to invest in competitive advantage and growth

Better model

Don’t upgrade simply to stay fully supported. With Rimini Street’s managed application and support services model, clients can avoid spending potentially millions of dollars to migrate a well-running and stable system to unproven new platforms without a business case or ROI. Preserve the flexibility to move to a strategic platform of choice based on a Business-Driven Roadmap, not vendor-dictated timelines.

Better people

Rimini Street managed IT support services are led by Primary Support Engineers (PSEs) with an average of 20+ years of experience. These experts are on the front line, proactively supporting critical ERP and database software with ultra-responsive support to help minimize disruptions and downtime.

Better outcomes

IT leaders can reinvest substantial savings from ERP and managed services support efficiencies into innovative IT initiatives that help create competitive advantage and drive business growth

Rimini Street Unified Software Services Help CIOs Streamline Processes and Remove Inefficiencies

Featured clients

View All Clients
Featured clients
Featured clients
“

Rimini Street reduced our SAP costs, so now we can invest the savings in new technologies without adding to the budget. We have the same budget that we had when we were working with SAP, but now I can do more with it.”

– Prashant Kumar, CTO
Learn more
Featured clients
Featured clients
“

We plan to double our business in the coming years. To achieve this, we need innovation and outstanding technology solutions. We see the Rimini Smart Path™ as a powerful tool to help us fuel that growth.”

– Nobuo Norisue, Representative Director and Chief Executive Officer, AUTOBACS Digital Initiative Co., Ltd. and Information Technology General Manager
Learn more
Featured clients
Featured clients
“

When we talk to the Rimini Street team, they treat us like a long-time friend, and that really means a lot to us. They help us not only protect critical systems, but also give the business more confidence to improve, adapt and plan ahead.”

– Sutrisno Yao, Head of IT Division
Learn more
Khimji Ramdas Group
AUTOBACS
Vivere 
One New Zealand
Ingram Mikro
Cofco International
DB Insurance Co., Ltd.
Booking.com
Altra
Amerigas
Dover Corporation
Medical Microinstruments, Inc.
View All

Additional resources

Agentic AI ERP: From Concept to Impact
Blog
Agentic AI ERP: From Concept to Impact
Jon Mulder
Jon Mulder
Product Marketing Director, Innovation Solutions
3 min read

The number one question I get from IT leaders these days is, “Where do I start with AI?” What I’ve found is that AI isn’t a one-and-done; it’s a series of small shifts that eventually yield a fully AI-enabled enterprise. And you don’t need to wait for a vendor roadmap or take on a major […]

Read blog
Plotting a New Course to Future Success with SAP
Webinar
Plotting a New Course to Future Success with SAP
Watch Webinar
Rimini Street Expands C-Suite Leadership for Growth with Appointment of Two Proven Industry Veterans as Chief Operating Officer and Chief Delivery Officer
Press Release
Rimini Street Expands C-Suite Leadership for Growth with Appointment of Two Proven Industry Veterans as Chief Operating Officer and Chief Delivery Officer

Rimini Street appoints Keith Costello as EVP and Chief Operating Officer and Alexander Guasch as EVP and Chief Delivery Officer LAS VEGAS – August 12, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced the appointment […]

Read press release
Common Questions about Third-Party Support for VMware
Story
Common Questions about Third-Party Support for VMware

Get answers to common questions about third-party support for VMware and security options that maximize the value of your existing VMware perpetual licenses.

Read story
Is Oracle EBS to Fusion Migration Necessary to Achieve Your Business Objectives?
Story
Is Oracle EBS to Fusion Migration Necessary to Achieve Your Business Objectives?

Discover if an Oracle EBS to Fusion migration is worth the cost and disruption

Read story
Khimji Ramdas Group Chooses Rimini Street to Reduce SAP Support Costs, Protect 700+ Customizations and Reinvest Savings in Innovation
Press Release
Khimji Ramdas Group Chooses Rimini Street to Reduce SAP Support Costs, Protect 700+ Customizations and Reinvest Savings in Innovation

Omani conglomerate gains greater control over its IT roadmap, avoids migration pressure and funds AI and growth initiatives LAS VEGAS – August 6, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced that Khimji Ramdas […]

Read press release
3 Paths for Oracle EBS: Stagnate, Migrate or Innovate
eBook
3 Paths for Oracle EBS: Stagnate, Migrate or Innovate
Read eBook
Why Wait to Innovate? Discover a New Approach to ERP Transformation & Migration
Webinar
Why Wait to Innovate? Discover a New Approach to ERP Transformation & Migration
Watch Webinar
The New Operating Model in Enterprise Software
Webinar
The New Operating Model in Enterprise Software
Watch Webinar

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