Software support that improves database performance and ROI
Improve your database availability, performance and ROI with Rimini Support™ for SAP ASE (Sybase). We support SAP ASE database in conjunction with support for other applications and databases, or as a standalone service.
We will fully support your SAP ASE database for 15+ more years from the time you switch to us, without expensive, unwanted upgrades, at a savings of up to 90% on your total current SAP ASE support costs, to help you fund innovation from your current IT budget.
Our global, 24/7/365 software support is led by Primary Support Engineers who average 20+ years of experience. We guarantee a 10-minute response time for critical P1 issues. And with Rimini Support, you benefit from integrated support for all of your databases and applications from one proven partner.
We go beyond the traditional break/fix support and provide:
- advanced support for both commercial and open-source databases, on-premises or in the cloud
- flexible support for any number of servers, from one to thousands
- scalable support for any data storage requirements, from small to up to 700TB
- performance support
- configuration support
savings on total SAP support costs
full-time staff engineers across 21 countries
in estimated total client savings since 2005
overall average client satisfaction rating
Managed services that optimize interoperability and fill IT skills gaps
With Rimini Manage™ for SAP, we manage your databases so your IT team can work on higher-value strategic initiatives. Our expert engineers understand SAP ASE’s interactions with SAP applications — and with other vendors’ applications — so we can deliver greater availability and an exceptional, responsive database management experience.
From mature SAP ASE instances to open-source, our database managed services can help you fill IT skills gaps, simplify operations, avoid costly upgrades, solve interoperability issues, and optimize your database environments.
Rimini Manage™ services include:
- database administration
- database security
- database infrastructure support
- database architecture
- problem diagnosis and troubleshooting
- incident management
- disaster recovery assistance
Benefits of partnering with Rimini Street
Get Higher ROI on Your Database
Get Broad Expertise
Attract and Engage IT Talent
Consider Open-Source Databases
We need nothing less than extraordinary support, and with the extraordinary support we get from Rimini Street, we can continue providing extraordinary support for our customers.”– Raj Velpuru Vice President, Application
Rimini Street has always been very understanding and takes the time to check the facts, solve problems, and help us reach our goals. Therefore, we are grateful to have Rimini Street's support.”– Shinya Hidaka Group Manager of the Information Systems Group, Business Administration Division
Having support from Rimini ONE has greatly reduced the need for our team to provide after-hours support and enabled them to spend more time on strategic projects that add greater value for our customers. The partnership is definitely paying off dividends.”– Stefan Vargheese Engineering Manager
Rimini Street clients include:
Even within normal circumstances, IT faces constant pressure to maintain performance, deliver new projects and drive innovation within a limited budget. However, in today’s times of economic downturn with a long and hard recovery being predicted, conserving cash takes on a criticality like never before. Mandatory IT budget cuts are and soon will be prevalent across the board. IT leaders must follow a structured approach to identify, evaluate and deliver cost-saving measures that still can deliver performance and needed innovation. In this webinar, Deepa Salem, Senior Product Marketing Director from Rimini Street, discuss some key insights from Gartner on how CIOs should respond to the mandatory IT budget cuts and how they can conserve cash while maintaining performance. This includes ideas on how to prioritize and roadmap major IT projects, as well as control IT operating expenses such as support and maintenance costs. We also hear from Eric Robinson, General Manager of SAP Services at Rimini Street and former CIO of Color Spot Nurseries, on his lessons learnt on responding to mandatory IT budget cuts.
With SAP’s early success in two widely-publicized lawsuits involving Indirect Access, many SAP customers have been left feeling anxious as to how they would fare should they face an audit now that the legal precedent for non-compliance has been set. Reassurances from SAP CEO Bill McDermott at last year’s Sapphire Now conference did little to assuage those fears. SAP’s license model is complex, especially when it comes to allowing homegrown, web or third-party applications that access or manipulate SAP data…or users who get access to SAP data through other applications. Unfortunately, many CIOs think they are properly licensed and in compliance with their SAP software maintenance agreements…until they get the audit notifications. The speakers cover: Why Diageo lost the case and how the court ruling was decided How audits can be used to drive innovation and road map clarity (and why you should not be afraid of them) Who you should engage during the audit process so you make the right decisions every step of the way Dan Ashton, Sr. Director of Product Marketing at Rimini Street hosts this 30-minute discussion with Sebastian Schoofs, Executive Director at VOQUZ and Jeremy Sayler, Director of License Advisory Services at Rimini Street. This is the fastest way for you to learn the 5 ways to avoid surprises with SAP’s Indirect Access and control your destiny.
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How can Rimini Support for SAP ASE (Sybase) database help you meet your goals?