Software support that improves database performance and ROI

Improve your database availability, performance and ROI with Rimini Support™ for SAP ASE (Sybase). We support SAP ASE database in conjunction with support for other applications and databases, or as a standalone service.

We will fully support your SAP ASE database for 15+ more years from the time you switch to us, without expensive, unwanted upgrades, at a savings of up to 90% on your total current SAP ASE support costs, to help you fund innovation from your current IT budget.

Our global, 24/7/365 software support is led by Primary Support Engineers who average 20+ years of experience. We guarantee a 10-minute response time for critical P1 issues. And with Rimini Support, you benefit from integrated support for all of your databases and applications from one proven partner.

We go beyond the traditional break/fix support and provide:
  • advanced support for both commercial and open-source databases, on-premises or in the cloud
  • flexible support for any number of servers, from one to thousands
  • scalable support for any data storage requirements, from small to up to 700TB
  • performance support
  • configuration support
90%

savings on total SAP support costs

800+

full-time staff engineers across 21 countries

Over $8B

in estimated total client savings since 2005

4.9/5.0

overall average client satisfaction rating

Managed services that optimize interoperability and fill IT skills gaps

With Rimini Manage™ for SAP, we manage your databases so your IT team can work on higher-value strategic initiatives. Our expert engineers understand SAP ASE’s interactions with SAP applications — and with other vendors’ applications — so we can deliver greater availability and an exceptional, responsive database management experience.

From mature SAP ASE instances to open-source, our database managed services can help you fill IT skills gaps, simplify operations, avoid costly upgrades, solve interoperability issues, and optimize your database environments.

Rimini Manage™ services include:
  • database administration
  • database security
  • database infrastructure support
  • database architecture
  • problem diagnosis and troubleshooting
  • incident management
  • disaster recovery assistance

Benefits of partnering with Rimini Street

Get Higher ROI on Your Database

Get Higher ROI on Your Database

Avoid unnecessary upgrades and save big on support
Get Broad Expertise

Get Broad Expertise

We provide performance support, configuration, and security solutions
Attract and Engage IT Talent

Attract and Engage IT Talent

Staff your high-impact projects; we’ll support your databases
Consider Open-Source Databases

Consider Open-Source Databases

We know all about them

SAP ASE (Sybase) databases and technical components we support

The SAP ASE databases (collectively the former SAP Sybase family of database products) we support are: SAP Adaptive Server Enterprise (ASE), SAP SQL Anywhere, SAP IQ, and SAP Advantage DB Server. The technical components we support are:

SAP Replication Server
PowerDesigner
PowerBuilder
SAP IQ Client
SAP IQ Web Drivers
SAP IQ ODBC Driver
SAP IQ Cockpit

Featured Clients

Featured Clients
Featured Clients

With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”

– Jae-Hoon Jung Information Strategy Team Leader
Featured Clients
Featured Clients

We need nothing less than extraordinary support, and with the extraordinary support we get from Rimini Street, we can continue providing extraordinary support for our customers.”

– Raj Velpuru Vice President, Application
Featured Clients
Featured Clients

Rimini Street has always been very understanding and takes the time to check the facts, solve problems, and help us reach our goals. Therefore, we are grateful to have Rimini Street's support.”

– Shinya Hidaka Group Manager of the Information Systems Group, Business Administration Division

Let's Start a Conversation

How can Rimini Support for SAP ASE (Sybase) database help you meet your goals?

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