Value-maximizing support for Sybase
SAP ASE (Sybase) is well-known for its stability; however, licensees are continuously faced with maintenance fee increases and vendor demands to undergo risky, disruptive upgrades. While prices go up, licensees report the ROI is going down, primarily due to a lack of quality support.
Rimini Street, the global leader of third-party support for SAP, trusted by leaders in highly regulated industries such as financial services, energy and telecom, brings relief and peace of mind to organizations that want to extend the life of their Sybase investment for years into the future with better performance and outcomes.
On the Rimini Smart Path™, you can reduce total cost of support by up to 90%, starting with immediate savings of up to 50% on annual Sybase support. With expert engineers who work around the clock to run, manage, support, customize, configure, protect, monitor and optimize your database, ensuring you can run it for the next 15+ years without upgrades or forced migrations, you can rest easy knowing your database is in good hands.
It’s time you free up your people, time and money to focus on innovation, not just keeping the lights on. Start with better support at up to half the price with Rimini Street and yield a higher ROI for your IT spend.
Maximize your ROI
Ensure business continuity
Free up funds for innovation
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If you let these common myths hinder your ability to innovate with your SAP systems, you’re doing your organization a disservice. Get the facts and take control of your SAP roadmap.
Unlock greater Sybase database value
As the global leader of end-to-end third-party enterprise software support for SAP, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Go beyond break/fix support for SAP ASE database to help increase uptime, improve performance and ensure compliance. From configuration support to performance tuning, our team does it all.
With Rimini Support for SAP ASE, you gain:
- Dedicated Primary Support Engineer (PSE) from team averaging 20+ years of experience
- Fast, accurate issue resolution with Rimini Street’s patented and proprietary AI processes
- Immediate savings of up to 50% on annual support to reinvest in innovation
Free your team from daily ASE maintenance to work on higher-value strategic initiatives. We’ll take on database management, including incidents and routine tasks, for greater productivity and cost-efficiency.
With Rimini Manage for SAP ASE, you gain:
- Optimization of database environment by engineers with deep knowledge of Sybase
- Unlimited ticket model from an extensive catalogue of services at a fixed price
- Root cause analysis to prevent issue recurrence for increased stability
Resolve complex challenges — from security strategy to open-source migration — from a partner who knows SAP ASE systems in depth. Count on our team for expert consulting and tailored project solutions to put you on the best path forward.
With Rimini Consult for SAP ASE, you gain:
- Vendor-agnostic IT strategy and roadmapping based on your goals
- Guidance to optimize, evolve and transform your database for a better ROI
- Flexible staff and skills augmentation to meet business demand
Get proactive Sybase security without dependency on vendor updates or patches. Trusted by top CISOs, Rimini Street helps protect your data, mitigate risk and improve your overall security posture.
With Rimini Protect for SAP ASE, you gain:
- Zero-day defense through database memory activity monitoring
- Ability to create custom rules for governance, risk management and compliance
- Cost-effective protection that allows you to redirect funding to innovation
Ensure Sybase availability and top performance with proactive monitoring and health check solutions. Take advantage of Rimini Street’s unique tools, diagnostics and human expertise to resolve issues before they turn critical.
With Rimini Watch for SAP ASE, you gain:
- Guidance on best practices for maintaining your database long term
- Proactive, automated solutions to reduce backlogs and resolution times
- Improved capacity trending and planning capabilities through historical data
Hear what our clients have to say
By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”
It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”
The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”
The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”
Rimini Street surprised us and gave us an answer to everything we needed from customizations and installation of patches to regulatory compliance. We got everything and could stay with our previous systems after investing a lot of money in them.”
Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”
“My team applauds the speed of Rimini Street support. It’s tremendously different than what we experienced with SAP support.”
Additional resources
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Put your database investment to work for you
Contact Rimini Street today and learn how you can harness the full potential of your SAP ASE (Sybase) database and gain the freedom, flexibility and funds to innovate on your timeline.