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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
        • Rimini Govern™ for AI
      • Rimini Smart Path™
        • Support
        • Optimize
        • Innovate
    • Support and services
      • Agentic AI ERP solutions
      • Agentic governance solutions
      • Enterprise software support
      • Managed services
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      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Change management and release control
      • Global tax, legal and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
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    • Education
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  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
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        • Agentic AI ERP
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    A global leader in enterprise software support and services for mission-critical systems
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Contact us

Get ERP Roadmap and Strategy Guidance

Achieve your business goals faster and gain greater flexibility for the future with customized, vendor-agnostic guidance from a global team of seasoned experts.

Learn what to expect from us Request a call
Get ERP Roadmap and Strategy Guidance

Take control of your ERP roadmap

Software vendors continue pushing subscriptions, migrations and upgrades to new products and releases, but the ROI may not justify such a disruption. Thousands of organizations have successfully reclaimed their power with Rimini Street — choosing what actions to take, when and with whom, based on their needs. As a result, they’ve been free to modernize and optimize their resources to achieve growth and profitability.

Now it’s your turn.

Let us help you understand what options are available to you. Get off the vendor-dictated roadmap and in control of your business-driven smart path, with Rimini Street serving as your partner and guide each step of the way.

Gain access to expert insight

Gain access to expert insight

Partner with a global team of professional services experts who bring practical knowledge from thousands of clients served to date. Together, we can determine the best IT solutions for your needs.
Optimize your resources

Optimize your resources

Drive more value from your existing systems and internal resources while focusing on roadmap flexibility for growth. Let us help prioritize and organize your ERP investments, guiding your team to success.
Reach goals faster

Reach goals faster

Implement a strategic ERP roadmap that fits your budget and timeline. With an innovation-enabling blueprint that can help impact your top and bottom lines, look forward to bigger wins with better outcomes.

Accelerate ERP transformation now

Learn how Rimini Street’s partnership with ServiceNow helps clients fast-track ERP transformation. Explore how AI in ERP, ERP modernization and a business-driven ERP transformation roadmap deliver results — without a costly reimplementation. 

Watch video
Accelerate ERP transformation now

The fight to regain ERP control

To combat vendor pressure to adopt subscription models that offer little proven ROI, many IT leaders are seeking alternate ERP models. Gain valuable insight from Rimini Street’s recent Censuswide Research survey to help you chart the right IT roadmap for your organization.

Read the report

Transform your business with the right guidance

As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but achieving your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Enterprise software support
  • Managed services
  • Professional services
  • Software security services
  • Interoperability services
  • Monitoring & health check services
  • Custom support services

Receive comprehensive enterprise software support from a proven provider. Whether you need issue resolution, performance tuning or regulatory compliance, you can trust Rimini Support™ to deliver for your complex systems.

With Rimini Support, you gain:

  • Access to our global engineering team, averaging 15+ years of experience
  • Assignment of an Account Manager to help maximize the ROI of your ERP investment
  • Operational support, including advice on change management needs
Learn about Rimini Support

Get managed services for mission-critical applications such as Oracle, SAP and Salesforce®. Outsource day-to-day needs to Rimini Manage™ and keep systems running optimally at a fixed cost with our unlimited ticket model.

With Rimini Manage, you gain:

  • Focus on root cause analysis and resolution
  • Flexible partnership approach that evolves with your business
  • Resource savings that can be applied to strategic projects
Learn about Rimini Manage

Attain world-class IT consulting services from the experts you know and trust. Resolve your most challenging IT issues, including security, interoperability and integration with targeted solutions.

With Rimini Consult™, you gain:

  • Practical, personalized advice from system experts
  • Advice on developing a roadmap based on your budget and timeline
  • Maximized value and capability of existing systems
Learn about Rimini Consult

Mitigate the increasing risks of the threat landscape with Rimini Protect™. Get peace of mind with innovative managed security services for applications, databases and technology infrastructure, whether supported by the vendor or out of support.

With Rimini Protect, you gain:

  • Proactive solutions to help safeguard existing software for longer
  • Cost-effective protection that can free up internal IT resources
  • Continuous strengthening of your environment’s security posture
Learn about Rimini Protect

Eliminate interoperability issues while modernizing your IT environment. Future-proof your enterprise software with Rimini Connect™ and have the freedom to use nearly any technology with it.

With Rimini Connect, you gain:

  • More time and flexibility with your existing system
  • Proactive partnership that helps prepare for future and pending technology changes
  • Patented solutions that don’t cause disruption or require code changes
Learn about Rimini Connect

Keep business-critical systems up and running smoothly with Rimini Watch™. Proactive monitoring and health check solutions help resolve issues ahead of time, avoiding the need for premature upgrades or migrations.

With Rimini Watch, you gain:

  • Technical support and guidance to help ensure internal teams are following best practices
  • Alerts and diagnostic metrics for proactive analysis of potential issues
  • Faster issue resolution for improved ERP stability and performance
Learn about Rimini Watch

Allow our team to help solve your most complex business challenges and get you to where you want to go. Request a custom proposal for your unique needs and goals with Rimini Custom™.

With Rimini Custom, you gain:

  • Support in removing barriers for a smoother journey to reaching your goals
  • Comprehensive assessment to determine capabilities
  • Custom proposal for service that fits your budget
Learn about Rimini Custom

Hear what our clients have to say

AUTOBACS
“

We plan to double our business in the coming years. To achieve this, we need innovation and outstanding technology solutions. We see the Rimini Smart Path™ as a powerful tool to help us fuel that growth.”

Nobuo Norisue CIO AUTOBACS Seven
Read story
Vivere 
“

When we talk to the Rimini Street team, they treat us like a long-time friend, and that really means a lot to us. They help us not only protect critical systems, but also give the business more confidence to improve, adapt and plan ahead.”

Sutrisno Yao Head of IT Division VIVERE Group
Read story
One New Zealand
“

It’s about knowing you have a partner who can help you stay resilient, reliable and secure while freeing your people to focus on the future. That’s what Rimini Street gives us.”

Adrian Albuquerque CIO One NZ
Read story
Medical Microinstruments, Inc.
“

The progress we’ve seen in reducing manual processes and enhancing data-driven decision making reflects the strategic value Rimini Street brings to our Salesforce evolution, and we know there’s more we can do to maximize the full potential of our IT investments with their support.”

William Retana Global IT Director and Cybersecurity Officer MMI
Read story
Cochlear
“

Moving to Rimini Street gave us back control of our ERP platform. It took us out of that vendor driven upgrade cycle.”

Jason Budding VP of Global IT Operations Cochlear
Read story
Lwart Environmental Solutions
“

With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

Jefferson Andriotti Head of IT and Procurement Lwart Environmental Solutions
Read story
Chen Full
“

With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”

Alex Chiu IT Manager Chen Full International 
Read story
Flexitech
“

The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”

Thierry Le Gouanvic CIO Flexitech
Read story
KleanNara
“

Rimini Street is quick and accurate, especially when working with customized code and complex systems. Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street.”

Hongjun Jang Digital Experience Manager KleanNara
Read story
AUTOBACS
Vivere 
One New Zealand
Medical Microinstruments, Inc.
Cochlear
Lwart Environmental Solutions
Chen Full
Flexitech
KleanNara

Additional resources

Rimini Street Announces Fiscal Second Quarter 2026 Financial and Operating Results
Press Release
Rimini Street Announces Fiscal Second Quarter 2026 Financial and Operating Results

Second Quarter Financial Highlights Include: Revenue of $111.1 million, up 6.7% year over year Adjusted Revenue of $108.0 million, up 10.0% year over year Remaining Performance Obligations (RPO) of $636.9 million, up 8.0% year over year Adjusted Annualized Recurring Revenue of $401.1 million, up 8.1% year over year LAS VEGAS, July 30, 2026 – Rimini Street, […]

Read press release
Rimini Street Launches Rimini Govern™ for AI to Deliver Comprehensive AI Agent Governance, Security & Interoperability as a Service
Press Release
Rimini Street Launches Rimini Govern™ for AI to Deliver Comprehensive AI Agent Governance, Security & Interoperability as a Service

The new service enables organizations to quickly and easily implement and operationalize a global, enterprise-wide governance, control, security and performance measurement solution for AI agent activity and workflows LAS VEGAS – July 30, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for […]

Read press release
Rimini Govern™ for AI: AI Agent Governance
Datasheet
Rimini Govern™ for AI: AI Agent Governance
Read Datasheet
Rimini Custom™: More Software Supported. More Value Delivered.
Video
Rimini Custom™: More Software Supported. More Value Delivered.
Watch Video
Rimini Support™ for Oracle E-Business Suite
Datasheet
Rimini Support™ for Oracle E-Business Suite
Read Datasheet
September 30: The Date SAP Wants You to Forget
Blog
September 30: The Date SAP Wants You to Forget
Krista Glantschnig
Krista Glantschnig
Product Marketing Director
5 min read

If you’re an SAP customer, the message is hard to miss: move to S/4HANA, adopt cloud ERP and get aligned with SAP’s roadmap before mainstream maintenance ends in 2027. But that message overlooks an important reality: many organizations aren’t rushing to move, and many have decided they aren’t moving at all. At the end of […]

Read blog
AUTOBACS SEVEN Marks 10 Years of System Stability and Self-Funded Innovation with Rimini Street
Press Release
AUTOBACS SEVEN Marks 10 Years of System Stability and Self-Funded Innovation with Rimini Street

Japan’s leading automotive aftermarket retailer uses Rimini Smart Path™ to accelerate innovation without disrupting its core SAP ECC and Oracle Database systems LAS VEGAS – July 28, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced that […]

Read press release
Enterprise Applications 2030: How to Respond to the “SaaS-pocalypse”
Analyst Research
Enterprise Applications 2030: How to Respond to the “SaaS-pocalypse”
Read Analyst Research
The Future of Oracle Database: Navigating AI, Cloud and Cost in a Decentralized Era
Webinar
The Future of Oracle Database: Navigating AI, Cloud and Cost in a Decentralized Era
Watch Webinar

Put your organization on the Rimini Smart Path™

Contact us today to begin mapping your organization’s new ERP roadmap and application strategy.

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