Rimini Support Features

Rimini Street independent, third-party enterprise software support is different than the support you get from the software vendor. It’s better. It’s more comprehensive, more personal, more responsive.

Valoir Report: Third-Party Support Goes Mainstream

Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini Street, industry research firm Valoir analyzed the growing acceptance of third-party support, finding that demand is widespread — from cost-cutters to innovators to a variety of companies in-between. Valoir found that in some instances, even ERP vendors reluctantly acknowledge the utility of third-party support as they focus efforts on the cloud. Third-party support has evolved into a strategic portfolio management tool for enterprise applications, gaining broader strategic acceptance from its origins as a cost containment tactic. Valoir found that its versatility facilitates: Innovation around the edges of a mature, highly functional ERP system Maximizing value from existing investments Taking a measured approach to cloud evolution Digital transformation Tactically, independent, third-party software support helps CIOs save resources and keep IT teams engaged with new initiatives rather than routine support. Strategically, it helps CIOs meet business objectives, demonstrate value, and move to a Business-Driven Roadmap from one dictated by an ERP vendor. In its report, Valoir specifically recognized Rimini Street for its: Breadth of knowledge and depth of support, featuring a dedicated engineer model Pure focus on independent, third-party support versus other IT or consulting services Track record of strong client relationships Value, service, price

Adopting a “Shift Left” Strategy to Transform Technology Support Services

Thriving in a digital world means technology support providers and in-house IT teams need a collaborative service approach that integrates both technology and the human factor. “Shifting Left” addresses those needs by using software delivery practices to move knowledge closer to customers. Implementing this transformational approach will become critical as organizations turn to technology as a main conduit for meeting customer expectations…without losing the personal touch. But how do you make the shift? Helping you find balance between high-tech and high-touch, Rimini Street invites you to download this comprehensive guide to better understand the Shift Left method and lay the foundation for your transformation. In this ebook, you’ll learn: Three approaches to a Shift Left strategy What’s driving the Shift Left trend The benefits of shifting left and why it makes you more competitive How to embrace and implement your Shift Left strategy

Supporting a Business-Driven Roadmap: 8 Rimini Street Advantages

Higher efficiency. Global expansion. New capabilities. Deeper insights.It’s your responsibility to focus on the long-range strategic plan of your company. You must decide how, where and when to deploy your capital to spur the most growth.

Supreme Electronics ensures reliable ERP support by shifting to Rimini Street

Not wanting to upgrade to Oracle EBS R12 due to the associated costs yet still needing stability in their ERP systems to be able to stay compliant with the new accounting guidelines in Taiwan, Supreme Electronics turned to Rimini Street for its its support and maintenance requirements.

Elkay Manufacturing Chooses Third-Party Maintenance To Support Its Business-Driven Roadmap Strategy

Global Manufacturer, Elkay has moved to Rimini Street, experiencing improved services as well as increased capacity and innovation. The adoption of Rimini Street has enabled the reallocation of resources, increased employee productivity, and supported digital transformation.

Rimini Watch™ for JD Edwards

How to Choose an Open-Source Database 

It might be time for a new database.  Growing data volumes, real-time analytics, and digital initiatives are driving the need for more modern data architectures and platforms.  As a result, many businesses are moving away from proprietary database software running on centralized servers in their own data centers and shifting to a newer generation of cloud databases that scale automatically and are much easier to deploy and manage.  These new databases are often based on open-source software, and in fact, as of January 2021, open-source databases surpassed commercial databases in popularity.1    So how should you choose your new open-source database? It pays to ask some critical questions such as:  what are my data characteristics?  how easy — or hard — will data migration be?  what capabilities do I need?  which database would fit well with my existing IT infrastructure?  For more insights, including benefits and potential risks of open-source databases, download the eBook.   1 DB-Engines  

Composable ERP Strategy: Avoiding the Pitfalls for SAP

Are the complexities of composable ERP holding you back? Learn why a composable business model is a critical path for enterprises looking to de-risk uncertainty. We focus on the advantages of adopting a composable ERP strategy and the ROI associated with making this shift. Join industry expert and CTO Eric Helmer from Rimini Street in this on-demand video as we reveal: Concepts and principles of a composable ERP strategy How to make decisions regarding what to keep from a current ERP system and what to change Planning for training in the new skills and technologies your team needs for a successful transition to a composable ERP strategy If you’re looking for a strategy that frees you from vendor pressure and supports your Business-Driven Roadmap, this is the video for you. Speakers Eric HelmerSVP & Chief Technology OfficerRimini Street Scott HaysSenior Director, Product MarketingRimini Street