Managed Services for Salesforce

Your Success in Mind

As your trusted Salesforce partner, Rimini Solutions™ for Salesforce® delivers a flexible suite of services produced by global CRM experts who are accountable to your evolving business needs.

We provide a full suite of Salesforce solutions designed for your entire Salesforce platform. From outsourced administration and managed services (Rimini Manage™ for Salesforce®), to forward-thinking strategic advisory services to help you implement and optimize growth and innovation (Rimini Consult™ for Salesforce®), the experts behind Rimini Solutions™ for Salesforce® take your success very seriously.

Application Management Services for Salesforce

Maximizing Value

Faced with rising licensing costs, limited supply and rising expense of skilled technical labor, and the increasing complexity of the Salesforce platform, customers are struggling to maintain parity between value received and cost of their Salesforce investment.

Rimini Street recognizes that service organizations are quickly becoming a commodity and we want to stand out as a leader who can bring the greatest value.

Building on Experience

Our consulting practice is built from deep enterprise ERP knowledge garnered from our company origins in 3rd-party software support. When combined with our extensive knowledge of transaction software systems across Oracle, SAP, and Siebel, our consulting practice offers substantially more value than just Salesforce expertise.

Practice Management

Serious About Accountability

Our Salesforce solutions are designed to challenge you to think in terms of measurable outcomes, total cost of ownership, and return on investment. We never sit back and simply “take your order.” Every project is an opportunity to challenge conventional thinking and elevate the focus on needs, priorities, and overall business value. This is how we demonstrate accountability to our clients and ultimately define our value as a Salesforce consulting partner.

Flexible by Design

From skills augmentation to dynamic allocation of budget dollars, we provide you maximum flexibility to receive the right service at the right time when you need it most.

Global Expertise

Our success is built on a global team of experts who support real time, “follow the sun” monitoring and issue avoidance. With our global experts on call, you minimize your risk with staffing and skill gaps that are all too common in the Salesforce ecosystem.

Practice Summary

We are registered as both a certified Salesforce Consulting Partner and Salesforce MSP Partner. We offer the ability to deliver projects globally and can support 24x7x365 solutions – both with on-premises or virtual resources. We have earned a 4.85 rating on the Salesforce partner AppExchange, completed literally hundreds of individual projects for a global client list, and our fulltime technical delivery team has earned over 50 Salesforce certifications.

Industry Specializations

As a global provider of end-to-end enterprise software support, products, and services, we have strong industry experience with Salesforce solutions spanning:

Energy & Utilities
Telecommunications
Retail
Manufacturing
Public Sector & Education

Salesforce Competencies

Our core competencies in managing, upgrading, optimizing, and modernizing business transaction systems span the following Salesforce cloud applications:

Sales Cloud

Service Cloud

Field Service Management

Experience Cloud

Marketing Cloud

Commerce Cloud

CPQ & Revenue Cloud

MuleSoft

Nonprofit Cloud

Energy & Utilities

Featured Clients

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“

Vendor software maintenance fees dominated our limited IT budget, but since switching to Rimini Support™ for Oracle EBS and Database, we have freed up savings to invest in digital innovation to make our company a leader in the new IT environment.”

– IT General Manager Doosan Enerbility

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“

We log in a ticket, and Rimini Street provides root cause analysis and permanently fixes those issues. We are seeing vast improvements leading to stabilization and ability to meet our KPIs.”

– Criselda de Jesus Department Head, HCM and CRM Solutions

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“

The best part is that our customers have not seen any difference. We are still working together but with upgraded and compliant systems. We can be ISO certified. This is the key to working with partners such as the UK Post Office.”

– Hugues Piet Lataudrie Row Director BO Solutions and Digital BP

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