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*Salesforce<sup>®</sup>* Managed Services

Salesforce® Managed Services

Application Management Services (AMS) Unlock New Value from Salesforce® Solutions

Help Maximize ROI on Salesforce Investments

Close the Gap in Business Value for Salesforce Deployments

Salesforce is a powerful suite of applications that, when implemented and managed correctly, can transform a business. After initial implementation, many Salesforce customers are overwhelmed with handling routine Salesforce tasks and don’t have time or resources to take full advantage of their Salesforce investment. This results in a gap between initial expectations and actual business outcomes. Rimini Street provides managed services for Salesforce to bridge that gap.

Salesforce Product Lines Supported

Rimini Street supports the following Salesforce software product lines.

Sales Cloud®
Service Cloud®
Community Cloud™
Platform Cloud
AppExchange® Products

Why Rimini Street

Rimini Street is a Salesforce managed services provider. Through responsive Application Management Services (AMS) for Salesforce, Rimini Street helps organizations achieve greater value from their Salesforce investments, while simplifying and reducing the costs of ongoing operations and critical production support.

Better model

Leverage a single partner for Salesforce managed services, support options, and innovation across Sales Cloud, Service Cloud, Community Cloud, Analytics Cloud, and AppExchange environments.

Better people

Each client has an assigned Primary Support Engineer with an average of 15 years of experience. Rimini Street experts become an extension of client teams, providing Salesforce support services to help eliminate the backlog and continually enhance Salesforce environments with best practices.

Better outcomes

Unlimited usage of a robust catalog of 170+ specific third-party Salesforce support services, as well as on-demand development, delivered through a predictable, subscription-based pricing model helps ensure clients get more value from their Salesforce support partner to drive business outcomes.

Rimini Street AMS for Salesforce and Salesforce Success Plans: A Strategic Combination

Rimini Street AMS for Salesforce complements existing Salesforce Success Plans and Salesforce managed services, encouraging Salesforce customers to continue to take advantage of Trailhead, Trailblazer Community, Accelerators, and the other great features of Salesforce Success Plans. Together, with the benefits of Salesforce Success Plans, Rimini Street application support helps maximize Salesforce ROI by providing responsive and proactive application services as well as follow-the-sun critical production support for Salesforce environments.

With Rimini Street AMS for Salesforce, organizations can now move from simply maintaining Salesforce to maximizing the value of their implementation and continuously enhancing their environment with the wave of innovations the platform offers.

Uncover more value from Salesforce investments with Rimini Street

Request a free Salesforce ticket analysis.

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