Solve Resource and Skills Shortages with Managed Services for Salesforce
Eliminate Salesforce backlogs with a predictable, subscription-based pricing model
Get unlimited use of an extensive service catalog, covering more than 170 Salesforce configuration, administration, and data management services, all for a predictable subscription price. Leverage these services to decrease resolution time for end user requests and help eliminate ticket backlogs. Free up internal teams to focus on strategic projects and partner with business users on new initiatives.

Optimize and improve business outcomes with proactive AMS
Rimini Street Managed Services for Salesforce include proactive services to ensure organizations are leveraging Salesforce best practices, increasing user adoption, retiring technical debt, and taking advantage of the latest enhancements and features from the Salesforce release notes. Proactive services are delivered by seasoned Rimini Street team members who average 15 years of experience with the Salesforce platform.

Safeguard Salesforce investments with critical application management services production support
Rimini Street Managed Services for Salesforce clients benefit from the responsive, client-centric support model that Rimini Street is known for with its Oracle and SAP enterprise software support. Our offerings for Salesforce include the same 24x7x365, follow-the-sun support with a guaranteed response of under 10-minutes for P1 critical issue requests. This includes support for integrations, code, and system bugs, helping ensure that Salesforce investments are protected and receive the expertise needed to minimize downtime and impacts to the business.

Why Rimini Street
Rimini Street Managed Services for Salesforce complement and extend internal Salesforce teams and help reduce and control the backlog of end-user requests; proactively fix root-cause issues; recommend and apply best practices; and ensure clients are taking advantage of the latest Salesforce features — all with an unlimited usage model and single subscription-based price.
No worry approach
Leverage a single, subscription-based AMS pricing model that is highly predictable, and where per-user price decreases with volume.
Optimization
Rimini Street only hires experienced Salesforce engineers to help reduce time to resolution and enable clients to tackle backlogs and effectively scale and optimize Salesforce environments.
Unlimited model
Drive higher ROI from Salesforce investments with greater user adoption, consumption, and utilization.

Compare the value
Rimini Street delivers a partnership-driven model, dedicated and consistent expertise, and greater value at less cost.
Traditional Salesforce Service Providers |
Rimini Street Managed Services for Salesforce |
---|---|
Frequently a Transactional and Complex Model• Multiple vendors rotated over time |
Dedicated Business Partner• Single partner for both Managed Services for Salesforce and ERP/database support, with 24x7x365 critical production support and SLAs |
Inconsistent Quality• Different teams with unknown skills and varying experience |
Predictable Expertise• Primary Support Engineers with an average of 15 years of experience are assigned to a client long-term versus rotational |
Unpredictable Costs and Results• Billable hours and/or ticket-based model creates complexity in managing and predicting costs and cycles of change orders |
Higher Value and ROI• Subscription price, based on the number of active users – where price per user decreases as additional users are added |
Featured Clients
Get more value from Salesforce investments.
Contact us to learn more.