Software support for SAP HANA to drive database performance and ROI

Improve your database availability, performance and ROI and security with Rimini Support™ for SAP HANA database. We will fully support your SAP HANA databases for 15+ more years from the time you switch to us, without expensive upgrades, at a savings of up to 90% on your total current SAP HANA database support costs, to help you fund innovation from your existing IT budget.

Our global, 24/7/365, follow-the-sun software support is led by Primary Support Engineers who average 20+ years of experience. With Rimini Support, you benefit from integrated support for all of your databases and applications from one proven partner. And our average response time for P1 and P2 issues is under 90 seconds.

We go beyond the traditional break/fix support and provide:

  • advanced support for both commercial and open-source databases, on-premises or in the cloud
  • flexible support for any number of servers, from one to thousands
  • scalable support for any data storage requirements, from small to up to 700TB
  • performance support
  • configuration support

full-time staff engineers across 17 countries

Less than
2 minutes

average response time for P1 and P2 issues


overall average client satisfaction rating


in estimated total client savings since 2005

Managed services for SAP HANA that can simplify operations and fill IT skills gaps

With Rimini Manage™ for SAP, you can liberate your IT team to work on strategic initiatives while we manage your databases. Our expert database engineers understand SAP HANA database’s interactions with SAP applications — and with other vendors’ applications — so we can deliver improved availability and an exceptional, responsive database management experience.

From mature SAP HANA database instances to open-source, our database managed services can help you avoid costly upgrades, fill IT skills gaps, simplify operations, solve interoperability issues, and optimize your database environments.

Rimini Manage™ services include:
  • database administration
  • database security
  • database infrastructure support
  • database architecture
  • problem diagnosis and troubleshooting
  • incident management
  • disaster recovery assistance

Benefits of partnering with Rimini Street

Get Higher ROI on Your Database

Get Higher ROI on Your Database

Save big on support and avoid unwanted upgrades
Get Broad Expertise

Get Broad Expertise

We provide configuration, performance support, and security solutions
Attract and Engage IT Talent

Attract and Engage IT Talent

Staff your innovation projects; we’ll support your databases
Consider Open-Source Databases

Consider Open-Source Databases

We know all about them

SAP HANA database components we support

We support SAP HANA database in conjunction with support for SAP Business Suite applications, SAP Business Warehouse, and the SAP BusinessObjects Business Intelligence platform. We also provide support for SAP HANA database as a standalone service.

The scope of Rimini Support™ for SAP HANA database encompasses all SAP HANA database Support Package Stacks (SPS) and revisions. We also support SAP HANA database components including, but not limited to:

HANA Database
HANA Studio
HANA Client
HANA Host Agent
HANA Information Composer
HANA Advanced Data Processing
HANA Spatial
LT Replication AddOn
LT Replication Server
SAP BusinessObjects Data Services
HANA XS Engine
HANA XS Advanced Runtime

Featured Clients

Featured Clients
Featured Clients

The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”

– Walter Eckardt Head of IT
Featured Clients
Featured Clients

Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”

– Erik Looi CIO
Nibco Ball Valve
Featured Clients

Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”

– Jeff Miller Director, Business Relationship Management

Let's Start a Conversation

How can Rimini Support for SAP HANA database help you meet your goals?

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