Support solutions for SAP HANA database to regain control
Like many SAP database customers, you may be feeling pressured to migrate to SAP HANA Cloud without understanding the ROI or value of such an undertaking. More SAP customers are asking why. Why take on a lengthy, expensive and potentially risky migration project when my on-prem HANA database system is working well? Why should I give up control over my SAP database roadmap?
Rimini Street has helped many SAP database customers choose a better path, one that keeps existing HANA databases running for up to 15+ years into the future — no upgrades or migrations necessary. With a wide range of highly effective solutions for support, security, interoperability and more, we help you maximize your SAP investment and shift your savings toward investing in innovation and growth initiatives.
Discover why organizations across the globe in industries such as retail, energy, telecom and manufacturing trust Rimini Street with their business-critical HANA database needs. Let us serve as your support provider and innovation partner, giving you the freedom to follow your own technology roadmap.
Get premium support
Defer migration projects
Fuel innovation and growth
Key Lessons Learned from an SAP Database Guru
What does a day in the life of an SAP expert at Rimini Street look like? Rimini Street’s Senior Support Engineer Leonardo Gracioli shares how he and his team work together to resolve critical issues quickly and address clients’ most pressing needs.
Get top SAP HANA database performance and ROI
As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Count on Rimini Street to deliver flexible, scalable, advanced support for your HANA database. We go beyond traditional break/fix support to help boost uptime and performance, increasing your overall ROI.
With Rimini Support for HANA database, you gain:
- <2-minute average response time for P1 and P2 issues
- Dedicated Primary Support Engineer backed by a global team and proprietary AI tools
- Immediate savings of up to 50% on annual support for SAP HANA to redirect to innovation
Let us expertly manage your database while your team works on strategic initiatives. Take advantage of our unique managed services model for your HANA database to help simplify operations, fill IT skills gaps and keep costs in check.
With Rimini Manage for HANA database, you gain:
- Access to a global team of engineering talent with deep SAP knowledge
- Choice of unlimited service or variable resource delivery model to fit budget
- Root cause analysis to prevent recurring issues
Leverage the knowledge and hands-on experience of our database experts. Beyond providing world-class consulting and project solutions tailored to fit your needs, we go the distance with you to execute the agreed-upon plans to success.
With Rimini Consult for HANA database, you gain:
- Vendor-agnostic IT strategy and roadmapping based on your goals
- Custom project design and implementation to achieve functionality
- Personalized recommendations for security, interoperability and more
Strengthen your security posture and help secure your HANA database with Rimini Street’s exclusive database protection solutions — without relying on vendor-provided security patches or being exposed to attacks while waiting for, selecting or applying fixes.
With Rimini Protect for HANA database, you gain:
- Zero-day defense via database memory activity monitoring
- Proactive protection against vulnerability exploitation
- Cost-effective solutions that free up funding for innovation
Prolong the life of your HANA database by tackling interoperability issues ahead of time. Our solutions enable seamless compatibility with new technologies, helping future-proof your platform for a higher ROI.
With Rimini Connect products, you gain:
- Fast, nondisruptive implementation by our team of specialists
- Reliable solutions for Java, email servers, browsers and operating systems
- Ability to proactively plan your technology roadmap without vendor restrictions or code changes
Keep your HANA database running smoothly with proactive monitoring and health check solutions. Let Rimini Street help maintain your environment by identifying and addressing problems before they become critical.
With Rimini Watch for HANA database, you gain:
- 24/7/365 monitoring with 10-minute guaranteed response time for P1 cases
- Enhanced performance and stability of your HANA database
- Technical support and guidance to help ensure adherence with best practices
Hear what our clients have to say
By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”
It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”
The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”
The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”
Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”
Rimini's proposal for AMS delighted us due to the differential of its model. In addition to the seniority of the engineers and extremely fast response time, today we don't waste any more time having to manage the tickets. It is a great optimization of resources to have a single service provider for support and AMS.”
Additional resources
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Expect more from your SAP HANA database investment
Contact Rimini Street today to learn how we can help you make the most of your on-prem HANA database, preserving your ability to choose what's best for your business.