Rimini Street Support Program Features
Rimini Street independent, third-party enterprise software support is different than the support you get from the software vendor. It’s better. It’s more comprehensive, more personal, more responsive.
Enterprise Software Support Buyer’s Guide
Whether you plan to run your current ERP software for years to come, or have already started looking at cloud options, it’s important to have a support provider who provides capacity and flexibility you need to deliver on strategic IT initiatives.
Regardless of who your vendor currently is, this Enterprise Software Support Buyer’s Guide is designed to help you ask the right questions to evaluate these and other factors:
Support delivery model
Support program features
Cost model and other capacity considerations
Total value of the partnership
T-Mobile Technology Leader Discusses Replacing SAP Support with Rimini Street Support
Video interview with T-Mobile IT leader Erik LaValle, who discusses the benefits of switching from SAP support to Rimini Street third-party software support.
Survey Report: European Licensees’ Insights into the Future of Their Oracle EBS Roadmaps
Oracle E-Business Suite (EBS) licensees in Europe want to optimize the value of and lifespan for their current releases. However, Oracle seemingly has another strategy – that might include forced upgrades and self-serving roadmaps. To find out how European licensees are handling their Oracle strategy, planning for the future, and implementing alternate strategies, Rimini Street partnered with IDG to survey hundreds of EBS customers across the globe in diverse industries.
Download the survey report for data and insights on managing Oracle EBS to guide your strategy-building activities. The report includes:
Five key takeaways from the survey results
Strategies used by licensees to maximize ROI for EBS
The role of cloud migration, AMS, and third-party support in alleviating EBS burdens
Recommendations for your Oracle EBS roadmap
Oracle EBS Challenges, Strategies, and Future Plans: 2020 Global Survey Results and Recommendations
Infographic: Oracle EBS licensees’ challenges, strategies, and future plans. Cost and support quality are the top concerns, say Rimini Street 2020 survey results.
Rimini Street: Extend the Life of ERP Software
Upgrading or migrating your Oracle or SAP software can waste valuable resources needed for innovation and growth. Rimini Street can help extend the life of your current, stable software for five, ten, or more years.
PeopleSoft Challenges, Strategies, and Future Plans: 2020 Global Survey Results and Recommendations
Infographic: PeopleSoft licensees’ challenges, strategies, and future plans. Cost and support quality are the top concerns, say Rimini Street 2020 survey results.
Turning Savings into Business Solutions
What could you do with 50% of your ERP support fees back in the budget? Many organizations struggle to liberate funds tied up in expensive ERP maintenance and support fees that deliver little to no value. As the competitive landscape grows, organizations can’t afford to just keep the lights on. IT leaders need to find creative ways to create budgets that both fund operations and innovative technologies like AI, ML, and IoT.
In this e-book, you’ll meet businesses that have reclaimed 50% or more of their ERP maintenance budgets with independent, third-party support with Rimini Street. Find out the innovative ways these enterprises have reinvested the savings into business solutions that drive innovation and differentiation.
European Licensees’ Insights into the Future of Their PeopleSoft Roadmaps
What are the major challenges European PeopleSoft licensees face – and what are their future PeopleSoft ERP plans?
In March 2020, Rimini Street polled PeopleSoft licensees in various roles (CIO, VP of IT, Director/ Manager of IT, Oracle Application Leads, Oracle Application Managers, and Oracle Administrators) around Europe, across diverse industries to find out.
The survey revealed that most respondents believe that their current release meets their business needs, but they still experience frustration with support and costs. Other insights from the report:
Where Peoplesoft licensees that are no longer supported are finding support
What factors are – and aren’t – motivating PeopleSoft licensees toward the 9.2 upgrade and release cycle
How much time and manpower do PeopleSoft licensees devote to testing, validating, and applying 9.2 upgrades
Which platforms that PeopleSoft licensees are using to move to the cloud
Download the full report for survey results, insights, and recommendations to guide your PeopleSoft roadmap.