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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    • We help you…
      • Reduce support costs
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    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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Contact us

Healthcare

Join healthcare industry organizations getting better support service outcomes.

Healthcare

Maintain the wellness of
enterprise software solutions

The healthcare environment is dynamic, with an escalating demand for technology-enabled processes and solutions. Healthcare ERP systems need to stay well to keep up and require much more than an annual checkup. Rimini Street independent, third-party support services and comprehensive support solutions ensure the health and longevity of current robust enterprise software and also free up resources in healthcare organizations so they can focus on the more important work at hand.

Redirect savings toward helping improve patient care

Healthcare industry organizations struggle to navigate fluctuating insurance and payment models, patient privacy and security regulations, and new digital technologies. Rimini Street independent, third-party support reduces IT budget stress and help organizations redirect funds to improve patient care through enhanced analytics, business intelligence, and electronic medical record systems.

Maintain the Wellness of Healthcare Industry Software with Rimini Street Unified Support Services

Prescription strength support for healthcare software

Rapid changes in the healthcare industry environment prescribe the need for technology expertise, and an ERP system requires heart-of-the-business health. Personalized, relevant, and outcomes-based application support services can help maintain enterprise well-being in this continually changing industry.

Keep Your Healthcare Industry ERP Systems Well with Rimini Street Unified Support Services

Improved quality of healthcare software support and response times

Rimini Street has helped many global healthcare industry leaders achieve significant cost savings and focus their IT resources on strategic initiatives. Superior SLAs, enterprise software solutions, and third-party support processes provide healthcare organizations and their IT teams with dramatically improved support quality and responsiveness for their healthcare industry software.

Fund Innovation in Your Healthcare Enterprise with Rimini Street Unified Software Support Services

Industry solutions

See all solutions

Oracle Database

The one-stop shop for Oracle Database and technology support needs

SAP

Maintain the current, stable, and proven SAP implementation for at least 15 years

Oracle E-Business Suite

Experience ultra-responsive third-party support for Oracle E-Business Suite

Application Management Services (AMS)

A unique combination of AMS for SAP or Oracle applications and software support

Hyperion

Expert Hyperion software support

JD Edwards

Personalized application support for JD Edwards

Siebel

Software support for Siebel in concert with the latest cloud solutions

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Why Rimini Street

Rimini Street provides unified support services for enterprise software to help optimize clients' IT investments through an expert, client-centric, single-provider model. Rimini Street has helped organizations in the healthcare industry reallocate millions of dollars from their IT budgets to innovation and growth initiatives.

Better model

Healthcare industry organizations cannot afford disruption to systems or supply chain operations. Rimini Street delivers comprehensive solutions to support, future-proof, and secure healthcare software. Ultra-responsive application support includes value-added services at no additional charge, including support for customizations and tax, legal, and regulatory updates.

Better people

Rimini Street has specialists on the front line. Primary Support Engineers (PSEs) lead the way, backed by experts who average 15 years of experience in software support for the healthcare industry. All clients receive personalized, tailored, high-touch service with a guaranteed 10-minute response time for critical issues.

Better outcomes

Reallocate savings to advance healthcare industry technology and services, such as purchasing new medical devices and expanding data warehouse analytics. Rimini Street has helped clients save nearly $5 billion to date in total support costs, enabling them to better focus resources on innovation and strategic initiatives that fuel growth.

Fund Healthcare Industry Digital Innovation with Rimini Street Software Support Managed Services

Featured clients

View All Clients
Featured clients
Featured clients
“

Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”

– Kevin Khoo, CIO
Learn more
Featured clients
Featured clients
“

Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”

– Daniel Lui, CIO
Learn more
Featured clients
Featured clients
“

Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”

– Nav Pillai, Chief Information Officer
Learn more
Sunway Group
Pacific Healthcare
Clifford Hallam Healthcare (CH2)
CHG Healthcare
Pierre Fabre
PAREXEL International Corporation
Cincinnati Children’s Medical Center
Tucson Medical Center
24 Hour Fitness Worldwide, Inc.
YMCA of Greater New York
Beacon Health System, Inc.
Beaumont Health
View All

Additional resources

IT Leaders Considering a New Support and Services Model 
Research Report
IT Leaders Considering a New Support and Services Model 
Read Research Report
CHG Healthcare Expands Technology Capabilities with Rimini Street
Video
CHG Healthcare Expands Technology Capabilities with Rimini Street
Watch Video
Rimini Street Launches Rimini Manage™ for Dayforce
Press Release
Rimini Street Launches Rimini Manage™ for Dayforce

Company’s new service runs, manages and extends Dayforce’s leading HR, time management and payroll solutions across 160 countries; reduces cost, staffing and operational challenges while freeing up client resources for innovation and strategic investment   LAS VEGAS – May 20, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, […]

Read Press Release

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