The healthcare environment is dynamic, with an escalating demand for technology-enabled processes and solutions. Healthcare ERP systems need to stay well to keep up and require much more than an annual checkup. Rimini Street independent, third-party support services and comprehensive support solutions ensure the health and longevity of current robust enterprise software and also free up resources in healthcare organizations so they can focus on the more important work at hand.
Healthcare industry organizations struggle to navigate fluctuating insurance and payment models, patient privacy and security regulations, and new digital technologies. Rimini Street independent, third-party support reduces IT budget stress and help organizations redirect funds to improve patient care through enhanced analytics, business intelligence, and electronic medical record systems.
Rapid changes in the healthcare industry environment prescribe the need for technology expertise, and an ERP system requires heart-of-the-business health. Personalized, relevant, and outcomes-based application support services can help maintain enterprise well-being in this continually changing industry.
Rimini Street has helped many global healthcare industry leaders achieve significant cost savings and focus their IT resources on strategic initiatives. Superior SLAs, enterprise software solutions, and third-party support processes provide healthcare organizations and their IT teams with dramatically improved support quality and responsiveness for their healthcare industry software.
Personalized support for PeopleSoft and global tax, legal, and regulatory updates
The one-stop shop for Oracle Database and technology support needs
Maintain the current, stable, and proven SAP implementation for at least 15 years
Experience ultra-responsive third-party support for Oracle E-Business Suite
Protect databases from vulnerabilities quickly and easily
A unique combination of AMS for SAP or Oracle applications and software support
Expert Hyperion software support
Personalized application support for JD Edwards
Software support for Siebel in concert with the latest cloud solutions
Rimini Street provides unified support services for enterprise software to help optimize clients' IT investments through an expert, client-centric, single-provider model. Rimini Street has helped organizations in the healthcare industry reallocate millions of dollars from their IT budgets to innovation and growth initiatives.
Healthcare industry organizations cannot afford disruption to systems or supply chain operations. Rimini Street delivers comprehensive solutions to support, future-proof, and secure healthcare software. Ultra-responsive application support includes value-added services at no additional charge, including support for customizations and tax, legal, and regulatory updates.
Rimini Street has specialists on the front line. Primary Support Engineers (PSEs) lead the way, backed by experts who average 15 years of experience in software support for the healthcare industry. All clients receive personalized, tailored, high-touch service with a guaranteed 10-minute response time for critical issues.
Reallocate savings to advance healthcare industry technology and services, such as purchasing new medical devices and expanding data warehouse analytics. Rimini Street has helped clients save nearly $5 billion to date in total support costs, enabling them to better focus resources on innovation and strategic initiatives that fuel growth.
“Rimini Street is phenomenal — rapid response, unquestioning support of our customizations, and help in areas that go way beyond day-to-day support. Rimini Street has done a great job and we value the stability of our partnership.”Brian Baggett Director Business Technologies
“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
“[W]ithout the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.
One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
If you are not worried about the security of your ERP system, you ought to be. Considering that ERP is the repository of much of a corporation’s most important customer and financial data, it’s scary how often the security of ERP systems is neglected. It happens for many reasons, including the organizational disconnect among different […]
CIOs and other information technology leaders are feeling the pressure to move systems to the cloud, including not only pressure from vendors who see the future of their products in the cloud but from the CEO and the board. The cloud is capturing the imagination, and increasingly the budget, of not only technology organizations but […]
Healthcare CIOs today are transforming healthcare service delivery to meet critical, time-sensitive public health needs. Concurrently, they are seeking opportunities to free up funds for healthcare digital transformation initiatives without decreasing services or staff. A proven, turnkey strategy to liberate IT funds is to reduce one of the largest annual spends: vendor maintenance and application support for healthcare ERP software. Replacing software vendor support with independent, third-party support can save healthcare enterprises up to 90% on total maintenance and support costs. It is also a huge service upgrade to exceptional, comprehensive, ultra-responsive support. The savings can be used to help fund a growing healthcare IT wish list, such as improving cybersecurity and patient privacy; accessing predictive analytics; optimizing smart device interoperability; and sourcing cloud-based solutions. In this eBook, meet six Rimini Street healthcare industry clients who regained control of their ERP roadmaps with help from third-party support, and invested in achieving even better patient care through: staff growth updating aging IT infrastructure platforms enhancing analytics for better, faster decision making improving electronic medical record systems purchasing new medical equipment To learn more about the benefits of third-party application support for your healthcare ERP software, download this Rimini Street eBook.
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