The healthcare environment is dynamic, with an escalating demand for technology-enabled processes and solutions. Healthcare ERP systems need to stay well to keep up and require much more than an annual checkup. Rimini Street Support Services ensure the health and longevity of current robust enterprise software and also free up resources in healthcare organizations so they can focus on the more important work at hand.
Healthcare industry organizations struggle to navigate fluctuating insurance and payment models, patient privacy and security regulations, and new digital technologies. Rimini Street independent, third-party support reduces IT budget stress and help organizations redirect funds to improve patient care through enhanced analytics, business intelligence, and electronic medical record systems.
Rapid changes in the healthcare industry environment prescribe the need for technology expertise, and an ERP system requires heart-of-the-business health. Personalized, relevant, and outcomes-based application support services can help maintain enterprise well-being in this continually changing industry.
Rimini Street has helped many global healthcare industry leaders achieve significant cost savings and focus their IT resources on strategic initiatives. Superior SLAs, enterprise software solutions, and third-party support processes provide healthcare organizations and their IT teams with dramatically improved support quality and responsiveness for their healthcare industry software.
Personalized support for PeopleSoft and global tax, legal, and regulatory updates
The one-stop shop for Oracle Database and technology support needs
Maintain the current, stable, and proven SAP implementation for at least 15 years
Experience ultra-responsive third-party support for Oracle E-Business Suite
Protect databases from vulnerabilities quickly and easily
A unique combination of AMS for SAP or Oracle applications and software support
Expert Hyperion software support
Personalized application support for JD Edwards
Software support for Siebel in concert with the latest cloud solutions
Rimini Street provides unified support services for enterprise software to help optimize clients' IT investments through an expert, client-centric, single-provider model. Rimini Street has helped organizations in the healthcare industry reallocate millions of dollars from their IT budgets to innovation and growth initiatives.
Healthcare industry organizations cannot afford disruption to systems or supply chain operations. Rimini Street delivers comprehensive solutions to support, future-proof, and secure healthcare software. Ultra-responsive application support includes value-added services at no additional charge, including support for customizations and tax, legal, and regulatory updates.
Rimini Street has specialists on the front line. Primary Support Engineers (PSEs) lead the way, backed by experts who average 15 years of experience in software support for the healthcare industry. All clients receive personalized, tailored, high-touch service with a guaranteed 10-minute response time for critical issues.
Reallocate savings to advance healthcare industry technology and services, such as purchasing new medical devices and expanding data warehouse analytics. Rimini Street has helped clients save nearly $5 billion to date in total support costs, enabling them to better focus resources on innovation and strategic initiatives that fuel growth.
“I would not hesitate to reach out to the Rimini Street Global Security Services team again. They were quickly able to identify the problem and lead us to an effective solution that mitigates Java deserialization with WebLogic.”
Jeff Bell Chief Information Security Officer
“The savings that we’ve gained from switching to Rimini Street Support have been reallocated to medical equipment, enhanced analytics, business intelligence and electronic medical record systems, to name a few projects — all improving patient care.”
Dave Zucker IS Director of Business Applications
“Every dollar we save with Rimini Street gets strategically realigned to help us provide the best healthcare in Maine.”
Danny Burgess CIO
“Our Rimini Street tax updates include only what we specifically need to remain in compliance. That’s a big time-saver for us. We’re able to put a better product out there, more quickly and therefore at less cost, because Rimini Street gives us a better product to begin with.”
Healthcare Provider Senior Director
“Many of our employees and all our volunteers are out in the communities where our constituents are located. Rimini Street is helping us adapt our legacy environment by mobilizing Siebel so constituent information can be accessed from anywhere via iPads and smartphones.”
Public Health Organization Chief Information Officer
If you are not worried about the security of your ERP system, you ought to be. Considering that ERP is the repository of much of a corporation’s most important customer and financial data, it’s scary how often the security of ERP systems is neglected. It happens for many reasons, including the organizational disconnect among different […]
CIOs and other information technology leaders are feeling the pressure to move systems to the cloud, including not only pressure from vendors who see the future of their products in the cloud but from the CEO and the board. The cloud is capturing the imagination, and increasingly the budget, of not only technology organizations but […]
Rimini Street third-party support for enterprise software delivers leading, guaranteed 10-minute response SLA for critical, P1 cases around the world.
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