The labor market is tight for professionals experienced in enterprise software such as SAP and Oracle and for new tools such as Salesforce. But that shouldn’t keep you from meeting your goals. Rimini Street employs 1000s of professionals across multiple software platforms to deliver the experience you need to help optimize, evolve, and transform your IT landscape.  

Hard-to-find software expertise – no recruiting required

No more recruiting or paying top dollar for niche technology expertise. When you partner with Rimini Street, you gain access to a deep bench of seasoned professionals dedicated to helping you streamline operations and reduce operational burdens. Our expertise spans out-of-support ERP releases to the latest Salesforce feature updates.

Follow-the-sun support 

Access support and resources around the world around the clock. We support client operations in over 150 countries from 29 global offices in 10 languages. Regardless of what time you reach out, we have resources around the globe ready to start working on your issue and addressing your concerns.

Industry-leading SLAs

Unlike vendors who may make you jump through hoops to get the support you need to run your business, we’re committed to fast, on-target service. Rimini Street has a guaranteed response time SLA of 10 minutes for Priority 1 (P1) cases and 15 minutes for Priority 2 (P2) cases. On average, we respond to those cases in under two minutes so you can get back to work faster.

Depth and Breadth of Expertise 

Hundreds of experienced software support engineers are on staff globally with overlapping skillsets so that we’re always ready to handle any issue you submit. Our support leaders don't have to go hunting for someone outside of the company when particular expertise is needed. Additionally, our team participates in continuous training to expand and reinforce skills.

Why Rimini Street?

Better model

Rimini Street makes a significant investment in its ISO information security management system and certification and has achieved a perfect ISO 27001 information security certification score for six consecutive years. Clients and partners across the globe have confidence knowing that Rimini Street has an extensive security and compliance framework and software security services staff, and is committed to protecting the confidentiality, integrity, and availability of their data.

Better people

The Rimini Street Global Security Services team is staffed with senior security professionals with an average of 20+ years of experience in enterprise software security services, recognized security certifications, and adherence to software security guidelines and best practices.

Better outcomes

Our team of experienced engineers, architects, and threat researchers have experience meeting the needs of over 4,800, including the Fortune 500 and highly regulated, high security-clearance clients such as nuclear power plants and defense contractors.

Why Rimini Street?

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