Rimini Street is trusted by many leading organizations to provide independent, third-party support services for their mission-critical enterprise software. Below are example objectives Rimini Street can help clients achieve to support their strategic business needs.
Extend Life of ERP Investments
Reduce TCO and maximize ERP value
Avoid Expensive Upgrades/Migrations
Run an existing release for 15 years or more
Reduce Support Costs
Save up to 90% on total software support costs
Migrate to the Cloud
Adopt a strategic ERP cloud strategy to differentiate and grow
Comprehensive Responsive Service
Help keep systems running with reduced downtime
Shift Funds and Resources to Strategic Initiatives
Free up people, time, and money for digital and innovation projects
Improve Application and Database Security
Leverage a holistic, layered application and database security model
Global Tax, Legal, and Regulatory updates
Keep current with software compliance services around the world
Application Strategy and Roadmap Guidance
Gain maximum value from strategic application roadmaps
Optimize Software Licensing
Manage licensing programs and proactively help to mitigate risk
Simplify and Unify Support
A unified support model for a hybrid IT, multi-vendor environment
Manage and Maintain Application Operations
Integrated AMS for better business outcomes and value
Support for Customizations
Get support for your mission-critical customizations at no extra charge.
Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”– Erik Looi CIO
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
Without the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.
One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
How to Solve Salesforce Skills Gaps and Boost Performance
As the global leader in commercial design and manufacturing with flagship clients like Starbucks, Hilton, and McDonalds, Elkay Interior Systems (EIS) has a sprawling and complex IT environment. Over this past year, it has been able to reduce complexity, improve service, and cut costs with Rimini Street application management services (AMS) for its Salesforce environment. In this on-demand webinar presentation, EIS’s Tammy Miller, global IT director, and Abraham Nugent, business solution analyst, join Rimini Street President, Sebastian Grady, to discuss their journey with Salesforce and how they found an alternative path to improving their Salesforce operations. Topics covered include: The impact of Salesforce hiring and resourcing challenges Tactics to address resourcing challenges and get more out of your Salesforce investment The value of an unlimited ticket model Ways that EIS uses Rimini Street to unlock the art of the possible
Introducing Rimini Protect™: Comprehensive, Zero-Day IT Security
Security is a top issue facing IT professionals today, and if you’re relying solely on software vendor patches to keep your data safe, you’re taking an unnecessary risk. In this on-demand webinar, Rimini Street CEO Seth Ravin and IT security experts discuss the escalating cybersecurity threat environment and how you can take control of your own defense with Rimini Protect zero-day security solutions and services. Learn about the high cost of security breaches, how often they are occurring, how bad actors can target your employees, and how your current security efforts may still leave you vulnerable. You won’t want to miss this valuable discussion. Watch now.
Cure Your ERP Headaches through Consolidation and Third-Party Support
Has your ERP become complex, expensive, and labor-intensive? Are you balancing multiple ERP systems? Are you facing an IT talent shortage? If you answered yes to any of these, this Rimini Street-sponsored research report is for you. UK business technology publisher Computing surveyed organizations regarding their: current ERP setup and if it meets their needs plans for ERP cloud migration IT skills and resourcing challenges factors influencing ERP consolidation perspective on the role of third-party support in ERP consolidation The report takes a detailed look at responses to 12 survey topics, including the greatest benefits from consolidating multiple ERP systems and the biggest barriers to ERP consolidation. Based on the research findings, Computing explores ERP consolidation and third-party support as effective remedies for ERP headaches. For the complete analysis, read the full report.
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