Rimini Street is trusted by many leading organizations to provide independent, third-party support services for their mission-critical enterprise software. Below are example objectives Rimini Street can help clients achieve to support their strategic business needs.
Reduce TCO and maximize ERP value
Run an existing release for 15 years or more
Save up to 90% on total software support costs
Adopt a strategic ERP cloud strategy to differentiate and grow
Help keep systems running with reduced downtime
Free up people, time, and money for digital and innovation projects
Leverage a holistic, layered application and database security model
Keep current with software compliance services around the world
Gain maximum value from strategic application roadmaps
Manage licensing programs and proactively help to mitigate risk
A unified support model for a hybrid IT, multi-vendor environment
Integrated AMS for better business outcomes and value
Get support for your mission-critical customizations at no extra charge.
“We may have the oldest EBS version in the southern hemisphere, but we’re able to maintain our current system beyond the end-of-support deadline mandated by Oracle. Having control of our IT roadmap has been particularly critical during what have been tumultuous times for the hospitality sector.
It became clear that Rimini Street’s services gave us the attractive option to not only halve maintenance and support fees but also give us the ability to defer any costly and disruptive system upgrades until they make sense for Federal Group.
It’s clear that dollars and cents aren’t the driving force in Rimini Street’s interactions with Federal Group, which is a stark difference to the experiences we’ve had with the platform vendor.
The Rimini Street team has consistently put themselves in our shoes, always looking for ways to maximize our ROI.”
“The partnership helps achieve significant savings while also giving us more time and flexibility to plan for the future without pressure to follow a vendor-led upgrade path.
Rimini Street has repeatedly demonstrated how much it understands the importance of quality customer service.”
“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
SAP’s planned deadline looms. Are you prepared? In a few short years, SAP will end mainstream maintenance support for its Business Suite 7 core application releases, likely hoping that licensees will make the SAP S/4HANA migration. What will current licensees do? They can: stay with their current SAP installation and pay for diminishing support rip out their mature, customized SAP installation in favor of a still immature S/4HANA and its SAP HANA database forge a business-first strategic path via hybrid IT This eBook outlines six key criteria to consider as you build the business case for the SAP path you choose from the options above. And if you are considering the SAP S/4HANA migration, be sure to ask yourself: “Who benefits most from this move, my business or SAP?” Read the eBook to start building your business case today.
SAP licensees had a challenging 2020 with the global pandemic. They now face a looming deadline for the planned end of mainstream maintenance for SAP ECC 6.0 and a decision to make on migrating to S/4HANA. Technology leader IDG recently surveyed SAP licensees to better understand their current challenges and future plans for SAP technology. Topics included SAP innovation, maximizing ERP investment, and third-party support. IDG’s Tom Schmidt, Digital Content Director, speaks with Rimini Street’s Hari Candadai, GVP, Thought Leadership and Strategy, about the top 5 findings from the survey report in this “Navigating the Future of SAP” webinar. View it on demand now.
Your ERP support is running smoothly, but how are your application management services (AMS)? Is there a ticket backlog? How big is it? How old is it? Is oversight a time drain on your IT team that you can no longer afford? Is the service delivery consistent? Is your AMS provider skilled in proactive problem-solving and preventative maintenance? If you’d like better answers to these questions, consider adding Rimini Street application management services to your ERP support. You’ll get seamless integration of ITIL Levels 2-4 support from a single expert partner. Rimini Street unified support delivers measurable value to help you grow your business operations by optimizing existing IT investments and processes. To learn more — and for examples of success metrics from Rimini Street clients who have broken free from legacy AMS models and significantly improved their business outcomes — download this infographic.
Contact us to learn more.
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