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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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Agentic AI Innovation and Support for SAP ECC/Business Suite

Avoid a forced move to RISE and protect your investment ahead of SAP maintenance deadlines. Prolong life beyond 2040, cut costs and fund Agentic AI ERP innovation with proven support for SAP ECC and Business Suite.

Discover Agentic AI without RISE Request a call
Agentic AI Innovation and Support for SAP ECC/Business Suite

Take control of your SAP ECC and Business Suite roadmap

For SAP ECC and Business Suite licensees, the pressure to move to SAP Cloud ERP (formerly SAP S/4HANA Cloud) continues to grow — a cloud-focused shift that 21% of IT leaders agree will make support and licensing costs unpredictable.

Rimini Street’s proven, end-to-end services and support for SAP ECC and Business Suite offer an alternative to the RISE with SAP program, enabling you to retain perpetual licenses for greater control over your IT budget and ERP modernization strategy. Extend the life of your existing, on-prem releases beyond 2040, keeping the customizations you rely on for competitive advantage, and optimizing your systems to maximize their value — all while reducing annual SAP support fees by up to 50% and lowering total cost of ownership.

With the savings from avoided RISE migration and system and roadmap stability achieved, you can accelerate innovation by deploying enterprise-wide AI and automation within your existing budget through Agentic AI ERP.

Join thousands of clients who have freed themselves from vendor lock-in, cost unpredictability and Clean Core mandates, regaining budget and roadmap control to innovate without downtime, complexity or compromise — in weeks, not years — for true Transformation without Disruption.™

Skip risky SAP migrations

Skip risky SAP migrations

Avoid a disruptive, multi-year move to SAP Cloud ERP with RISE. Retain perpetual licenses and valuable customizations while freeing yourself from vendor lock-in and regaining control of your roadmap.
Learn more
Extend system life

Extend system life

Increase SAP ECC and Business Suite lifespans by up to 15+ years with long-term support, proactive security and seamless interoperability — maintaining performance and cutting costs while maximizing ROI.
Find out how
Fuel innovation now

Fuel innovation now

Turn immediate savings from reduced support costs and avoided RISE migrations into innovation capital. Use the freed-up funds and cost control to implement Agentic AI ERP for intelligent workflows.
Calculate SAP ECC savings

Calculate your savings potential

Compare Rimini Support™ to SAP support, see how much you could save by avoiding a RISE migration and learn how to unlock more value from your existing investments to fuel innovation.

Try the SAP ECC calculator

Extend, protect and transform your SAP ECC and Business Suite

At Rimini Street, we fully support and help maximize the value of R/3, ECC 5 and 6 and accompanying databases, along with Business Suite components and many solutions that extend SAP application functionality — all to extend their lifespan, optimize performance and accelerate innovation.

ERP – Enterprise Resource Planning
CRM – Customer Relationship Management
SRM – Supplier Relationship Management
SCM – Supply Chain Management
PLM – Product Lifecycle Management

Plotting Your Course to Future Success with SAP

Relying solely on SAP’s roadmap can put you far behind competitors. Freeform Dynamics reveals how 78% of survey respondents are innovating now with multiple vendors to move business forward.

Get the report

Start your journey to Agentic AI ERP

The AI race is on and gaining an edge means acting quickly — with purpose. Discover how the Rimini Smart Path™ helps you unlock meaningful innovation by maximizing the value of your current ERP systems to deliver efficiency, agility and real impact within your existing budget.

Explore the Rimini Smart Path Read client eBook

Maximize the full potential of your SAP ECC and Business Suite

Extend the life of your SAP ECC and Business Suite releases and accelerate innovation without costly migrations or vendor lock-in. As a global leader of end-to-end third-party enterprise software support, managed services and Agentic AI ERP innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us help you reduce costs, future-proof your IT and achieve growth on your terms.

  • Rimini Support™ for SAP ECC and Business Suite
  • Rimini Manage™ for SAP ECC and Business Suite
  • Rimini Consult™ for SAP ECC and Business Suite
  • Rimini Protect™ for SAP ECC and Business Suite
  • Rimini Connect™ for SAP ECC and Business Suite
  • Rimini Watch™ for SAP ECC and Business Suite
  • Rimini Change™ for SAP ECC and Business Suite
  • Rimini Agentic UX™ for SAP ECC and Business Suite

Get quality support for SAP ECC and Business Suite, with customizations and tax, legal and regulatory updates included. We help resolve critical issues fast for increased uptime and optimal performance.

With Rimini Support for SAP ECC and Business Suite, you gain:

  • Dedicated, named PSE from a team averaging 20+ years of experience, backed by hundreds of SAP experts
  • Immediate savings of up to 50% on annual SAP ECC and Business Suite support fees
  • 10-minute response SLA for critical issues and 4-hour resolution SLA for P1 cases
Learn about Rimini Support

Outsource management of your core SAP systems to our global team of experts for greater efficiency. Free up your team for strategic initiatives while we address everything from service requests to disaster recovery.

With Rimini Manage for SAP ECC and Business Suite, you gain:

  • Unlimited ticket and flex models that keep costs transparent and predictable
  • Root cause analysis for incident prevention and stability
  • Single vendor for streamlined services and support
Learn about Rimini Manage for SAP

Get world-class professional services for SAP from our highly experienced team. From software licensing to technology roadmaps, we provide vendor-agnostic guidance and innovative solutions that prioritize your business needs.

With Rimini Consult for SAP ECC and Business Suite, you gain:

  • IT roadmapping and strategy based on your goals
  • Project design and implementation for desired functionality, such as AI-powered workflows
  • Flexible resourcing models to expand your team during high demand
Learn about Rimini Consult

Apply Rimini Street’s proactive and exclusive security solutions to help protect your SAP ECC and Business Suite while improving your security posture. Reduce risk exposure in an ever-growing threat environment without costly, disruptive upgrades.

With Rimini Protect for SAP ECC and Business Suite, you gain:

  • Personalized hardening guidance to help mitigate risk
  • Zero-day advisories of exploits with additional guidance
  • 10-minute guaranteed response time for P1 security cases
Learn about Rimini Protect

Future-proof your SAP systems by ensuring compatibility with the latest OS, email, Java and browsers. With our interoperability solutions, you can integrate best-fit technologies without code changes or upgrades.

With Rimini Connect for SAP ECC and Business Suite, you gain:

  • Fast, nondisruptive implementation by our team of specialists
  • Roadmapping services to prepare for future technology updates
  • Single-pane-of-glass management tool for simplified oversight
Learn about Rimini Connect

Ensure business continuity by addressing issues before they become a problem. Using proactive monitoring and analysis, our team can maintain the health of your SAP ECC and Business Suite and deliver peace of mind.

With Rimini Watch for SAP ECC and Business Suite, you gain:

  • 24/7/365 monitoring with 10-minute guaranteed response time
  • Web-based dashboard with alerts and diagnostic metrics for real-time visibility
  • Enhanced system stability to enable innovation like Agentic AI ERP
Learn about Rimini Watch

Handle SAP change management with ease using a future-ready platform designed to accelerate change delivery, automate change management and reduce operational risk for better outcomes.

With Rimini Change, you gain:

  • Rapid deployment completed in as little as 2–3 weeks
  • A modern, intuitive and user-friendly web interface
  • Simplified auditing through documentation, full traceability and detailed logging
Learn about Rimini Change

Apply AI-elevated process solutions to help execute critical business functions faster, better and cheaper — without costly, disruptive upgrades or migrations.

With Rimini Agentic UX, you benefit from:

  • Modern persona-based experiences for greater productivity
  • Rapid deployment of AI and automation in weeks, not years
  • Prebuilt workflows for maintenance operations, finance, compliance and more
Learn about Rimini Agentic UX

Hear what our clients have to say

View All Clients
Hear what our clients have to say
Hear what our clients have to say
“

With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

– Jefferson Andriotti, Head of IT and Procurement
Learn more
Hear what our clients have to say
Hear what our clients have to say
“

The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”

– Thierry Le Gouanvic, CIO
Learn more
Hear what our clients have to say
Hear what our clients have to say
“

Rimini Street is quick and accurate, especially when working with customized code and complex systems. Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street.”

– Hongjun Jang, Digital Experience Manager
Learn more

Street Talk: Let’s get real about SAP

SAP’s roadmap is changing quickly, and the implications aren’t always clear. Street Talk gives you unfiltered perspectives and insights from experts so that you can navigate shifting timelines, RISE pressure and hidden risks — while exploring a smarter path with Agentic AI ERP that frees you from disruption and vendor lock-in.

Watch latest episode

Don’t miss these critical SAP deadlines

No matter which SAP products or versions you run — or when SAP support expires — Rimini Street can support you now and extend the life of your systems through 2040 and beyond.

Product
Version/Release
End of Mainstream
Maintenance
SAP ECC and Business Suite
SAP ERP (ECC 6.0)
EHP 0-5 (Enh. Pk 0-5)
12/31/2025
SAP ERP (ECC 6.0)
EHP 6-8 (Enh. Pk 6-8)
12/31/2027
SAP CRM (Customer Rel' Mgmt)
7.0 (Business Suite 7)
12/31/2027
SAP SCM (Customer Rel' Mgmt)
7.0 (Business Suite 7)
12/31/2027
SAP SRM (Customer Rel' Mgmt)
7.0 (Business Suite 7)
12/31/2027
SAP NetWeaver Platform
7.5
12/31/2027
SAP S/4HANA
SAP S/4HANA
Finance Add-on 1503/1605
12/31/2025
SAP S/4HANA
2020
12/31/2025
SAP S/4HANA
2021
12/31/2026
SAP S/4HANA
2022
12/31/2027
SAP S/4HANA
2023
12/31/2030
SAP S/4HANA
2025
12/31/2032
Other
SAP BusinessObjects BI
4.3 (BI Platform)
12/31/2026
SAP BusinessObjects BI
2025 (new release)
12/31/2027
SAP Business Warehouse
7.5 (NetWeaver BW)
12/31/2027
SAP BW/4HANA
1.0/2.0 (initial releases)
12/31/2025
SAP BW/4HANA
2021 (latest release)
12/31/2027
SAP BPC (Plan & Consolidation)
10.1 (Microsoft Platform)
6/30/2026
SAP BPC
10.1 (NetWeaver Platform)
12/31/2027
SAP BPC
10.1 (NetWeaver Platform)
12/31/2027
SAP BPC
2021 (for SAP BW/4HANA 2021)
12/31/2027
SAP Global Trade Services
11
12/31/2025
SAP Solution Manager
7.2 (current version)
12/31/2027
SAP Commerce
(Hybris) On-premise 2205
7/31/2026
SAP HANA (Database)
2.0 SPS05 (Long-term Support)
12/31/2025
SAP HANA (Database)
2.0 SPS07 (latest LTS)
4/30/2028

FAQs

What are the SAP ECC 6 end-of-support dates?

Support for ECC 6 EHP 0-5 ended on December 31, 2025. Support for ECC 6 EHP 6-8 will end on December 31, 2027. After that date, you can extend maintenance for an estimated additional cost of two percentage points (approximately a 9% cost increase) through December 31, 2030. Learn more about the upcoming end-of-support dates for ECC 6.

What happens when SAP ECC Support and Business Suite Support ends?

When SAP ECC Support and Business Suite Support ends for a particular product and version, it typically either rolls into Extended Maintenance or Customer-Specific Maintenance at SAP’s discretion. Your SAP ECC or Business Suite version will continue running after the mainstream maintenance and support end date, but you will likely have to pay significantly higher fees.

If you are rolled into the Customer-Specific Maintenance program, the fees are often the same as what you’re paying now, but the scope of support is greatly reduced, potentially putting your SAP ERP at risk of security breaches, regulatory noncompliance or downtime. Learn more about what happens when mainstream maintenance ends for SAP products.

Now that SAP ended support for my version of ECC, what are my options for ongoing ECC support?

While SAP may say that your only option is to migrate to SAP Cloud ERP via RISE with SAP to keep your system running, that is far from the truth. Rimini Street offers proven, expert third-party support for SAP ERP systems, including ECC 6 and Business Suite 7, extending the life of your system for 15+ years.

With our third-party support for SAP ECC 6, you’ll benefit from:

  • A dedicated Primary Support Engineer (PSE): We assign a dedicated PSE — from a team averaging 20 years of experience and covering eight languages — who is available in your time zone and stays familiar with your account for faster, more comprehensive support.
  • A global, follow-the-sun support model: With more than 1,100 FTE engineers and experts available 24/7/365 located across the globe to support 150+ countries and territories, we ensure your case is looked after with the freshest set of eyes until resolution.
  • Industry-leading, guaranteed SLAs: When you put in a priority ticket, you’re guaranteed to receive a call back in less than 10 minutes. On average, our response time for P1 and P2 cases is less than 2 minutes, resulting in faster time to resolution and greater peace of mind for our clients. Rimini Street also offers a guaranteed 4-hour resolution SLA for P1 cases.
  • Global tax, legal and regulatory (TLR) services: Our global TLR services provide proprietary, patent-pending technology scoping from >5,300 government sites, 3,500 sources and 26,000 jurisdictions, ensuring that your applications stay up to date and compliant.
  • Break/fix and customization support: We cover integral, mission-critical customizations as if they were part of the standard, delivered product at no additional charge.
  • A dedicated account manager and onboarding and archiving services: You’ll have a dedicated, highly experienced account manager right by your side to understand your strategic goals and provide guidance on how to achieve them. Additionally, we provide an ISO 9001:2015-certified archiving process that facilitates a safe and rightful transfer of a client’s entitlements from SAP, which preserves your flexibility to adopt new platforms and releases in the future.

Learn more about what you can expect from Rimini Street support and services.

How does Rimini Protect™ keep my SAP ECC system secure without relying on SAP-delivered patches?

After you leave SAP Support, you will no longer get new updates for your SAP system, including security patches. Rimini Protect™ keeps your SAP system secure without relying on SAP-delivered patches by shifting from a reactive, vendor-dependent model to a proactive, preventive security approach.

Instead of waiting for security patches and updates from SAP, Rimini Protect provides virtual patching, continuous monitoring and threat anticipation to protect your environment from known and unknown vulnerabilities. This includes dedicated security services that analyze threat‑intelligence sources, apply preventive security controls and minimize vulnerabilities and compliance risks — all without modifying SAP code or depending on SAP’s patch cycle. Learn more about Rimini Protect security solutions.

Additional resources

Rimini Consult™ Project Snapshot: Multi-phased Upgrade of Core SAP Systems
Brochure
Rimini Consult™ Project Snapshot: Multi-phased Upgrade of Core SAP Systems
Read Brochure
Decoding SAP Strategy: How CIOs are Taking Back Control
Video
Decoding SAP Strategy: How CIOs are Taking Back Control
Watch Video
What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Analyst Research
What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Read Analyst Research
Gold, Growth and Smart IT: A Conversation with Robin Fell
Blog
Gold, Growth and Smart IT: A Conversation with Robin Fell
Nancy Lyskawa
Nancy Lyskawa
EVP and Chief Client Officer
4 min read

With gold prices at an all-time high and global uncertainty driving investors toward safe havens, AngloGold Ashanti finds itself in a powerful position, not just because of market conditions, but because of strategic decisions that position the company to outperform its peers. I sat down with Robin Fell, SVP of Digital Technology at AngloGold Ashanti, […]

Read Blog
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Blog
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Han Law
Han Law
Regional Chief Technology Officer, SE Asia and Greater China
6 min read

Manufacturers — one of SAP’s most deeply invested customer bases — are faced with a widening gap between the innovation they need and what the vendor is offering. Those in this industry require AI intelligence and automation to ensure resilience and maintain competitive advantage. Rather than making these features readily and cost-effectively available, SAP promotes […]

Read Blog
A Smart Alternative to RISE with SAP: A Point of View for CIOs Navigating What Comes Next
Blog
A Smart Alternative to RISE with SAP: A Point of View for CIOs Navigating What Comes Next
Krista Glantschnig
Krista Glantschnig
Product Marketing Director
4 min read

If you’re running SAP ECC, Business Suite or on‑premises S/4HANA, you’re not imagining the rising pressure. SAP’s own lifecycle policy brings mainstream maintenance for ECC and Business Suite products to an end between 2025 and 2027, with S/4HANA approaching similar deadlines shortly after — pushing many organizations toward the costly Customer‑Specific Maintenance program with reduced […]

Read Blog
A CIOs Guide to Agentic AI without RISE with SAP
eBook
A CIOs Guide to Agentic AI without RISE with SAP
Read eBook
Flexitech Chooses Rimini Street to Extend the Life of its SAP ECC, Accelerate Compliance and Fund Innovation
Press Release
Flexitech Chooses Rimini Street to Extend the Life of its SAP ECC, Accelerate Compliance and Fund Innovation

Rimini Support™ for SAP helps French brake parts manufacturer avoid unwanted move to RISE with SAP, strengthen security and compliance readiness and reinvest freed capital into R&D and modernization initiatives LAS VEGAS – March 3, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider […]

Read Press Release
KleanNara Partners with Rimini Street to Accelerate Digital Transformation
Press Release
KleanNara Partners with Rimini Street to Accelerate Digital Transformation

South Korea’s leading paper manufacturer cuts SAP ECC and Oracle Database maintenance costs with Rimini Support™, freeing up funds and team focus for AI-driven innovation and growth LAS VEGAS – February 25, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP […]

Read Press Release

Maximize SAP ECC and Business Suite value

Connect with Rimini Street experts to learn how you can avoid costly migrations and vendor lock-in from RISE, extend support for SAP ECC and Business Suite beyond 2040 and retain cost control for rapid innovation in budget.

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