Efficient Oracle Application Management with Unified Software Support and Services

Streamline IT Service Delivery with Expert Managed Services

Traditional low-cost application management services for Oracle products can come with too many handoffs, scope creep, and lower-skilled resources, making it a challenge to keep incident level volumes manageable. Rimini Manage for Oracle is focused on improving incident resolution and service delivery for your IT team. Our global team of Oracle engineers deliver consistent ticket ownership and accountability with fewer escalations.

Efficient Oracle Application Management with Unified Software Support and Services

Expert Engineers Delivering Targeted Managed Services for Oracle

Some low-cost vendors that provide application management for Oracle products may lack software knowledge or spend too much time managing incidents rather than closing them, making it nearly impossible to improve productivity or deliver process improvements. Rimini Street, as a single provider for unified software support and services, has always-on expert engineers delivering application management services for Oracle products that can reduce project backlogs by resolving incidents faster and preventing future issues.


Business-driven outcomes from integrated managed services and support for Oracle applications and databases

Incident resolution doesn’t have to involve escalations through multiple service tiers. That’s too time-consuming. Rimini Street has combined multiple levels of support in its integrated offering, so clients get managed services for Oracle applications delivered faster, and systems can run longer. Rimini Street engineers know how Oracle software is designed to work, delivering improved application service levels for Oracle products with more efficient resolution.


Oracle Product Lines

Rimini Street provides integrated application management services and software support for several Oracle products:

Managed Services for Oracle E-Business Suite (EBS)
Managed Services for PeopleSoft
Managed Services for JD Edwards (JDE)

Why Rimini Street

Consolidate and simplify application management services and software support for Oracle products. Rimini Street's unified software support and services model provides direct access to expert engineers to deliver a premium support experience for Oracle applications. Drive better business outcomes with improved service levels and faster resolutions.

Worry-free approach

Rimini Street’s integrated operating model includes application management services for Oracle and software support from a global team of engineering experts with deep Oracle knowledge and experience.

Optimize Your Oracle Ecosystem with Rimini Street

Rimini Street clients with managed services for Oracle products are supported by an expert team focused on faster incident resolution and improved service delivery levels.”

Flexible Models

Clients have a choice of unlimited service delivery or variable resource options to best match business needs.


Compare the value

Research, evaluate, and consider the differences before you choose an AMS alternative for your mission-critical applications.

Traditional MSPs
MSP Key Attributes
Our 360° Managed Services Value
Land and expand, revenue generation
Overall Focus
Flexibility to choose between unlimited
and variable resource models
Contract-focused and tactical
Management Approach
Business driven and strategic
Multi-vendor and inefficient
Case Resolution
Single vendor for streamlined services and support
Transform and/or replace
Systems approach
Extend the lifespan
Maximizing revenue
Cost Model
Pricing options to best match your business needs
Case volumes and speed to closure
Case Management
Root cause and client satisfaction
Often SAP/Oracle and project-focused
Advice & Guidance
Agnostic and client-focused
SLAS can be hidden behind product support agreements
SLA Management
Transparent, driving the right behaviors

Let's Start a Conversation

How can Rimini Manage for Oracle help you meet your goals?

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