Other Companies Do Software. We Do Support.™
At Rimini Street, Inc (NASDAQ: RMNI) , a Russell 2000® company, we believe the best enterprise software support comes from a provider who is solely focused on support. From a partner who is focused on client success, puts expert engineers in direct contact with clients, and delivers truly comprehensive support, including support for customizations.
In 2005, we reinvented enterprise software support to deliver a better support experience and save clients money. We haven't stopped since. We continue to innovate and today we offer a global, unified support services solution, leveraging a purpose-built, follow-the-sun service model to help clients extract the greatest value from their enterprise software, invest in innovation, create competitive advantage and enable growth. We have even developed and deployed innovative Artificial Intelligence (AI) technology to dramatically reduce client case resolution times, and continue to expand our offering to meet client needs globally.
Superior Service Experience
One Partner, Built for Scale
Proven Results
Why Rimini Street
Best-in-class support services from a company engineered for support
founded
employees globally
offices worldwide
clients served
in client savings
Delivering better service for 15 years
response time for critical issues
average experience of assigned engineers
guaranteed support of your current software release
average client satisfaction rating
People
Purpose
Create a better world through equal opportunity for all.
Mission
To provide extraordinary technology solutions powered by extraordinary people that achieve each client's strategic, operational, and financial goals.
The Four C’s of Rimini Street
At Rimini Street, our mission is brought to life through the Four C’s, which guide our decision making and shape our relationships with stakeholders.
Company
Company
We dream big and innovate boldly. We prioritize clients over company through extraordinary service.
Service AwardsColleagues
Colleagues
We work with extraordinary people who create a culture of mutual respect and collaboration.
CareersClients
Clients
We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
Our ClientsCommunity
Community
We believe in leaving the world a better place than we found it. The Rimini Street Foundation helps us give back.
The Rimini Street FoundationLeadership
Rimini Street’s leadership team brings together professionals with roots in ERP and support services that are passionate about Rimini Street’s mission and dedication to client success.
Careers
Rimini Street is the market leader in third-party enterprise software support services because of its people around the world. We are committed to client success and are always looking for top talent to help our growing global client base achieve their business outcomes. Every day we get to make a real difference for real companies, real clients, real people.
Featured Clients
Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”
– Erik Looi CIO
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
Without the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.
One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
What's New
Composable ERP for SAP: Your Roadmap, Your Advantage
Life changed significantly during the pandemic. Companies that changed along with it were able to gain competitive advantage. Companies that couldn’t (or wouldn’t) are likely still ramping up to new consumer and business realities. For either type of company, a composable ERP approach for SAP may pave the way for breakthrough innovation. With composable ERP, enterprises can “plug and play” easily integrated, best-of-breed ERP elements to deliver improved user experiences in response to changing market conditions.* Composable ERP creates options to drive growth within a Business-Driven Roadmap, where all IT activities are aligned with business priorities. For SAP customers running ECC or S/4HANA, or those planning a move to S/4HANA, composable ERP and a Business-Driven Roadmap can be a smart path to even greater success. Download the eBook to learn more about composable ERP for SAP. *TechTarget. “Experts predict flexibility as a top ERP trend in 2022.” January 10, 2022, Jim O’Donnell
Winning with Oracle ERP: Innovate without Upgrading
As an Oracle customer, do you ever wonder if you should stay or go? Do you ever ask yourself: why do I love Oracle software? should I stay with EBS 12.1.x or go to EBS 12.2.x? how about Oracle Database versions 11, 12, 18, 19, or 21 vs. open source databases? should I stay with my on-premises application and technology software or go to cloud software? should I keep my data centers on-premises or go cloud or hybrid? The good news is that there are many options with pros and cons depending on your situation and strategy. Many successful businesses are forging their own cost-effective, less risky path to innovation by maximizing these choices with their Oracle application, database, and middleware software and working in partnership with Rimini Street for unified software services. You can too. Join us for a live webinar where we’ll discuss how Oracle customers can drive growth and score wins for the business by investing in critical strategic initiatives. Topics include: a review of Oracle EBS and database roadmap choices security choices to minimize risk and maximize protection for these mission-critical systems evaluating the cost vs. value of upgrades prioritizing “which roadmap choices when” how to leverage third-party support to drive transformative growth Rimini Street President Sebastian Grady will also chat with Wells Enterprises’ CIO Ryan Schaap about their eight year partnership and the application rationalization strategy that has helped Wells drive transformative innovation. You won’t want to miss this insightful conversation. Register today.
