Other Companies Do Software. We Do Support.™

At Rimini Street, Inc (NASDAQ: RMNI) , a Russell 2000® company, we believe the best enterprise software support comes from a provider who is solely focused on support. From a partner who is focused on client success, puts expert engineers in direct contact with clients, and delivers truly comprehensive support, including support for customizations.

In 2005, we reinvented enterprise software support to deliver a better support experience and save clients money. We haven't stopped since. We continue to innovate and today we offer a global, unified support services solution, leveraging a purpose-built, follow-the-sun service model to help clients extract the greatest value from their enterprise software, invest in innovation, create competitive advantage and enable growth. We have even developed and deployed innovative Artificial Intelligence (AI) technology to dramatically reduce client case resolution times, and continue to expand our offering to meet client needs globally.

Superior Service Experience

Expert services, centered on client needs

One Partner, Built for Scale

A comprehensive service model designed to optimize IT Investments

Proven Results

16-year track record of global client success

Why Rimini Street

Best-in-class support services from a company engineered for support

founded
2005

founded

employees globally
Nearly1,680

employees globally

offices worldwide
29

offices worldwide

Nearly 4,700

clients served

Over $6B

in client savings

Delivering better service for 15 years

10minutes

response time for critical issues

20years

average experience of assigned engineers

15years

guaranteed support of your current software release

4.9out of 5

average client satisfaction rating

People

Purpose

Create a better world through equal opportunity for all.


Mission

To provide extraordinary technology solutions powered by extraordinary people that achieve each client's strategic, operational, and financial goals.

The Four C’s of Rimini Street

At Rimini Street, our mission is brought to life through the Four C’s, which guide our decision making and shape our relationships with stakeholders.

Company

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Company

We dream big and innovate boldly. We prioritize clients over company through extraordinary service.

Service Awards

Colleagues

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Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Careers

Clients

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Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Our Clients

Community

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Community

We believe in leaving the world a better place than we found it. The Rimini Street Foundation helps us give back.

The Rimini Street Foundation

Leadership

Rimini Street’s leadership team brings together professionals with roots in ERP and support services that are passionate about Rimini Street’s mission and dedication to client success.

Careers

Rimini Street is the market leader in third-party enterprise software support services because of its people around the world. We are committed to client success and are always looking for top talent to help our growing global client base achieve their business outcomes. Every day we get to make a real difference for real companies, real clients, real people.

Featured Clients

Alliance Contract Manufacturing

Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”

– Erik Looi CIO
Cengage

There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.

It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”

– Jim Chilton CIO
MWRD

Without the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.

One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”

– John Sudduth Director of Information Technology

Getting started is simple.

Contact us to learn more.