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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
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    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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About Rimini Street

Unified IT services from one proven, trusted partner

About Rimini Street

Global provider of end-to-end enterprise software support and innovation solutions

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

By the numbers

19

years of industry leadership

Over
2,000

employees globally

30
 Offices

globally

Avg. 
20
+

years' experience of Primary Support Engineers

Over
5,900

signed contracts to date

600
+

software products supported

Over 
$
9
B

estimated total client savings since 2005

We deliver

Superior services experience

Superior services experience

Tailored end-to-end support and services with ultra-responsive resolution and proactive root cause analysis
Proven, sustained value

Proven, sustained value

Up to 15 additional years of services for the software supported from the time of contract with no upgrades needed
Deep bench of expertise

Deep bench of expertise

1,200+ full-time staff engineers, developers and service delivery professionals that help deliver 4.9/5.0 client satisfaction rating

Rimini ONE™

Get end-to-end support, products, and services for your enterprise software applications, databases, and related technologies.

Learn more
Rimini ONE™

The four Cs of
Rimini Street

At Rimini Street, our mission is brought to life through the 4C’s – Company, Clients, Colleagues, and Community – guiding our decision-making and shaping our relationships with stakeholders.

Company

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Company

We dream big and innovate boldly. We prioritize clients over company through extraordinary service.

Service awards

Colleagues

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Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Careers

Clients

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Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Our clients

Community

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Community

We believe in leaving the world a better place than we found it. The Rimini Street Foundation helps us give back.

The Rimini Street Foundation

Our mission

“To provide extraordinary technology solutions powered by extraordinary people that achieve each client’s strategic, operational and financial goals.”

Leadership

The Rimini Street leadership team brings together seasoned executives passionate about solving complex IT challenges, championing client success, and paving the way for the next generation of movers and shakers in the industry.

Meet the leadership team

Careers

Rimini Street’s award-winning culture is made possible by our dedicated colleagues who share our purpose of creating “a better world through equal opportunity for all.” Striving to deliver the extraordinary, always, we stand together as ONE, celebrating the richly diverse and unique talent that make Rimini Street “home” to thousands around the globe. 

Explore career opportunities

The Rimini Street Foundation

Privately funded by Rimini Street, Inc. and governed by volunteer committee of employees serving rotating terms, the Rimini Street Foundation is a reflection of the values, hearts and passion of our company and colleagues. See our work in action across 6 continents, delivering smiles and hope to communities across the world.

See recent Foundation activities
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What our clients are saying

“Rimini Street provides better support for legacy Oracle products than Oracle does at a fraction of the cost.

“Rimini Street has provided exactly what we signed up for with regards to Oracle EBS 11i overlay support.

“Oracle could not provide the support we needed for Oracle EBS or HFM 11.1.”

-Steve Brooks, Sr. Director — Business Systems
Parametric Technology Corporation

Incentivized Review
Read full review

"The Perfect Partner"

“The transition from mainstream support to 3rd party via Rimini Street has been well managed, delivered the expected savings against the back drop of increasing costs, provided a huge improvement in support services and is now delivering added value back to my business.”

– IT Controller

Read full review

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Featured clients

View All Clients
Featured clients
Featured clients
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

– Dong Hoon Park, Head of IT Department
Learn more
Featured clients
Featured clients
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

– Eric Kamara, General Manager of Platform Services
Learn more
Featured clients
Featured clients
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

– Imre Szabo, Group ICT Manager
Learn more
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Sodastream
Ricoh
Sunway Group
Pacific Healthcare
View All

Related resources

Impact of US Tariff Policies on Energy, Utilities and Resources Industries
Blog
Impact of US Tariff Policies on Energy, Utilities and Resources Industries
Coy Wright
Coy Wright
VP, Energy, Utilities, & Resources Industry Solutions, Rimini Street
3 min read

Energy, utilities and resources companies are grappling with new challenges due to US tariff policies. Tariff changes often require rapid shifts in strategy, making long-term planning increasingly difficult. These changes impact investment decisions by increasing risk, lowering performance targets and limiting available capital.   Although these industries are distinct, their shared experiences highlight common struggles such […]

Read Blog
What to Do Before SAP Says “NO”
Blog
What to Do Before SAP Says “NO”
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

No one likes to be told “NO.” Especially not from customer support, whose job is to say “YES” when you need help. Unfortunately, many SAP ECC6 and S/4HANA customers may be hearing “NO” a lot more soon.  Mainstream Maintenance for SAP ECC6 is ending in 2025 or 2027, depending on which enhancement pack you use. […]

Read Blog

Street Wise

Where wisdom from decades of experience coupled with a passion for business and technology provide true IT thought leadership

Learn more

Let's start a conversation

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