Search Icon
About Us

About Us

The market leader in third-party enterprise software support services

Other Companies Do Software. We Do Support.™

At Rimini Street, Inc (NASDAQ: RMNI) , a Russell 2000® company, we believe the best enterprise software support comes from a provider who is solely focused on support. From a partner who is focused on client success, puts expert engineers in direct contact with clients, and delivers truly comprehensive support, including support for customizations.

In 2005, we reinvented enterprise software support to deliver a better support experience and save clients money. We haven't stopped since. We continue to innovate and today we offer a global, unified support services solution, leveraging a purpose-built, follow-the-sun service model to help clients extract the greatest value from their enterprise software, invest in innovation, create competitive advantage and enable growth. We have even developed and deployed innovative Artificial Intelligence (AI) technology to dramatically reduce client case resolution times, and continue to expand our offering to meet client needs globally.

Superior Service Experience

Expert services, centered on client needs

One Partner, Built for Scale

A comprehensive service model designed to optimize IT Investments

Proven Results

15-year track record of global client success

Why Rimini Street

Best-in-class support services from a company engineered for support

founded
2005

founded

employees globally
Over1,500

employees globally

offices worldwide
27

offices worldwide

Over 4,200

clients served

Over $5B

in client savings

Delivering better service for 15 years

10minutes

response time for critical issues

15years

average experience of assigned engineers

15years

guaranteed support of your current software release

4.8out of 5

average client satisfaction rating

People

Leadership

Rimini Street’s leadership team brings together professionals with roots in ERP and support services that are passionate about Rimini Street’s mission and dedication to client success.

Careers

Rimini Street is the market leader in third-party enterprise software support services because of its people around the world. We are committed to client success and are always looking for top talent to help our growing global client base achieve their business outcomes. Every day we get to make a real difference for real companies, real clients, real people.

Featured Clients

Cengage

“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.

It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”

Jim Chilton CIO
MWRD

“[W]ithout the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.

One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”

John Sudduth Director of Information Technology
Pulse Electronics

“As a result of the cost savings that we obtained by partnering with Rimini Street, we are able to invest in innovations that lead to business growth and at the same time ensure we remain competitive in the industry.

I was impressed by how professional and well-organized the onboarding process was. It was executed with care, high-quality of work, and commitment to our success. ”

Alan Wong Global IT Director

Getting started is simple.

Contact us to learn more.

This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.

Upgrade Today