About Us

Take a fresh approach to IT management

At Rimini Street, Inc (NASDAQ: RMNI), a Russell 2000® company, we see enterprise IT differently. In 2005, we reinvented enterprise software support to deliver a better experience and save you money.

We haven’t stopped since.

Today, we continue to innovate with our end-to-end IT services. Our comprehensive family of solutions can help you run, manage, support, customize, configure, connect, protect, monitor, and optimize your enterprise application, database, and technology software platforms.

With our global, unified solutions, leveraging a purpose-built, follow-the-sun service model, you can extract the greatest value from your enterprise software, invest in innovation, gain competitive advantage, and enable growth.

By the numbers

years of industry leadership

Over

2000

employees globally

Offices

globally

Avg.

years' experience of Primary Support Engineers

Over

5300

clients to date

600

software products supported

Over

estimated total client savings since 2005

We deliver

Best Service Experience

Guaranteed, tailored end-to-end support and services with ultra-responsive resolution and proactive root cause analysis

Proven, Sustained Value

Up to 15 more years of service for your software from the time you switch to us, with no upgrades or security patches

Expertise

Hundreds of products supported by a global team of seasoned professionals to address today’s IT challenges and optimize future outcomes

The Four Cs of
Rimini Street

At Rimini Street, our mission is brought to life through the Four Cs, which guide our decision-making and shape our relationships with stakeholders.

Company

We dream big and innovate boldly. We prioritize clients over company through extraordinary service.

Service Awards

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Careers

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Our Clients

Community

We believe in leaving the world a better place than we found it. The Rimini Street Foundation helps us give back.

The Rimini Street Foundation

Our Mission

To provide equal opportunity for all with extraordinary technology solutions powered by extraordinary people to achieve each client’s strategic, operational, and financial goals

Leadership

The Rimini Street leadership team brings together professionals with roots in ERP and IT services who are passionate about our mission and dedication to client success.

Meet the leadership team

Careers

We’re the market leader in third-party enterprise software support services because of our dedicated people around the world. We’re committed to client success and are always looking for top talent to help our growing global client base achieve their business outcomes. Every day we make a real difference for real companies, real clients, real people.

Explore career opportunities

The Rimini Street Foundation

Our Foundation’s mission is to leave the world better than we found it. We do this by partnering with local organizations around the world to give back to the communities where we live and serve.

We support over 425 organizations on six continents. Below are some of the organizations we serve.

See recent Foundation activities

View all

What our clients are saying

“Rimini Street provides better support for legacy Oracle products than Oracle does at a fraction of the cost.

“Rimini Street has provided exactly what we signed up for with regards to Oracle EBS 11i overlay support.

“Oracle could not provide the support we needed for Oracle EBS or HFM 11.1.”

-Steve Brooks, Sr. Director — Business Systems
Parametric Technology Corporation

Incentivized Review
Read full review

"The Perfect Partner"

“The transition from mainstream support to 3rd party via Rimini Street has been well managed, delivered the expected savings against the back drop of increasing costs, provided a huge improvement in support services and is now delivering added value back to my business.”

– IT Controller

Read full review

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Featured Clients

View All Clients

“

With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”

– Hubert Tsang CIO

Learn more

“

Vendor software maintenance fees dominated our limited IT budget, but since switching to Rimini Support™ for Oracle EBS and Database, we have freed up savings to invest in digital innovation to make our company a leader in the new IT environment.”

– IT General Manager Doosan Enerbility

Learn more

“

We log in a ticket, and Rimini Street provides root cause analysis and permanently fixes those issues. We are seeing vast improvements leading to stabilization and ability to meet our KPIs.”

– Criselda de Jesus Department Head, HCM and CRM Solutions

Learn more