Extend the life of your Oracle release with Rimini Support™
With Rimini Support™ for Oracle, you can ensure the longevity of your Oracle ERP solutions without the need for unwanted upgrades. Redirect critical IT funds towards innovation and optimization of your existing systems. Our support covers your Oracle release, including customizations, along with all global tax, legal, and regulatory updates. Rest easy knowing that we are here to support you for 15+ more years, enabling you to save up to 90% on your current Oracle support costs.
Our global, follow-the-sun support is available 24/7/365, led by Primary Support Engineers who average 20+ years of experience. Experience rapid response times as we guarantee a 10-minute turnaround for critical P1 and P2 issues, with our average actual critical response time being under 90 seconds
savings on total Oracle support costs
in estimated total client savings since 2005
average response time for P1 and P2 issues
overall average client satisfaction rating
Integrate managed services with third-party support for Oracle software
Rimini Manage™ for Oracle, empowers your IT team to focus on cloud-related projects, digital transformation, and delivering value to the business. Leveraging our deep expertise in supporting mature software, such as Oracle applications, we ensure the performance optimization of your existing environment.We have deep expertise in supporting mature software such as Oracle applications, and can manage and improve the performance of your existing environment.
By taking on your day-to-day IT service management, we can help reduce complexity, enhance operational efficiency, and deliver all the benefits of having a single trusted partner for software support and managed services.
The benefits of Rimini Manage™ for Oracle include:
- Access to an always-on global network of senior-level software engineers
- Human-first expertise, complemented by AI service insight and automation
- Swift incident resolution leading to reduced project backlogs
- Root cause analysis to prevent incident recurrence
- An unlimited ticket model offering a broad catalog of services
- Seamless filling of IT skills gaps
- Predictable billing for better financial planning
As a reliable provider of support and maintenance services for Oracle products and services, we ensure your Oracle ERP solutions receive the care and attention they deserve. Explore the possibilities with Rimini Support™ and Rimini Manage™ today!
“The actual work to do the tax updates is easier than Oracle's PeopleSoft Update Manager (PUM) process. Our analysts now save 40-60 hours on each quarterly update.”
“In the long run, this has allowed us to prioritise our technology investments to drive an easier and more engaging customer experience.”
“The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”
“The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile.
The strength of the Rimini Street team made it possible to support the significant customizations that SAP struggled to handle. We get everything and more that we had from SAP at half the cost — it really was an unassailable proposal!
It became very clear that moving to a third-party support provider offered a compelling alternative for us.”
“We know we can now do upgrades on our own terms, which has been critical during a tumultuous time in the hospitality sector.”
“With Rimini Street Application Management Services for Salesforce, for about the same cost of hiring one reasonably experienced Salesforce administrator, I have access to a worldwide group of highly qualified engineers. Not only have I expanded the skills and depth of my team, I now get the benefits 24/7.
The cost structure for AMS is a huge asset, particularly for the projects that we don’t predict but that inevitably pop up and require timely attention. NTT is a very large company and not having to continually lobby for funding – including projects that I see as being business-critical – is a major plus. ”
Where wisdom from decades of experience coupled with a passion for business and technology provide true IT thought leadershipLearn More
Let's Start a Conversation
How can Rimini Support for Oracle help you meet your goals?