Extend the life of your Oracle release with Rimini Support™

With Rimini Support™ for Oracle, you can avoid unwanted upgrades and redirect critical IT funds to help you innovate around your existing systems. We will secure and fully support your Oracle release — including customizations and all global tax, legal, and regulatory updates — for 15+ more years, to help you save up to 90% on your total current Oracle support costs.

Our global, follow-the-sun support is available 24/7/365, led by Primary Support Engineers who average 20+ years of experience. And while we guarantee a response time of 10 minutes for critical P1 and P2 issues, our average actual critical response time is under 90 seconds.


clients served

Up to

savings on total Oracle support costs


in estimated total client savings since 2005

Less than
2 minutes

average response time for P1 and P2 issues


overall average client satisfaction rating

Integrate managed services with third-party support for Oracle software

With Rimini Manage™ for Oracle, your IT team is free to focus on cloud-related projects, digital transformation, and delivering value to the business. We have deep expertise in supporting mature software such as Oracle applications, and can manage and improve the performance of your existing environment.

By taking on your day-to-day IT service management, we can help reduce complexity, enhance operational efficiency, and deliver all the benefits of having a single trusted partner for software support and managed services.

The benefits of Rimini Manage™ for Oracle include:
  • an always-on global network of senior-level software engineers
  • human-first expertise empowered by AI service insight and automation
  • fast incident resolution and reduced project backlogs
  • root cause analysis to prevent incident recurrence
  • an unlimited ticket model from a broad catalog of services
  • the flexibility to fill IT skills gaps seamlessly
  • predictable billing

Featured Clients

Featured Clients

“The actual work to do the tax updates is easier than Oracle's PeopleSoft Update Manager (PUM) process. Our analysts now save 40-60 hours on each quarterly update.”

Featured Clients

“In the long run, this has allowed us to prioritise our technology investments to drive an easier and more engaging customer experience.”

Featured Clients

“The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”

Featured Clients

“The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile.

The strength of the Rimini Street team made it possible to support the significant customizations that SAP struggled to handle. We get everything and more that we had from SAP at half the cost — it really was an unassailable proposal!

It became very clear that moving to a third-party support provider offered a compelling alternative for us.”

Featured Clients

“We know we can now do upgrades on our own terms, which has been critical during a tumultuous time in the hospitality sector.”

Featured Clients

“With Rimini Street Application Management Services for Salesforce, for about the same cost of hiring one reasonably experienced Salesforce administrator, I have access to a worldwide group of highly qualified engineers. Not only have I expanded the skills and depth of my team, I now get the benefits 24/7.

The cost structure for AMS is a huge asset, particularly for the projects that we don’t predict but that inevitably pop up and require timely attention. NTT is a very large company and not having to continually lobby for funding – including projects that I see as being business-critical – is a major plus. ”

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