• Log in
  • Search Icon Close Icon
  • Globe Icon
    • All Countries/Regions
      • Australia & New Zealand – English
      • Brazil – Português
      • France – Français
      • Germany – Deutsch
      • Indonesia – English
      • Israel – עברית
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Mexico – Español
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
      • UAE & Saudi Arabia – العربية
      • United Kingdom – English
      • United States – English
    • North America
      • United States – English
      • Mexico – Español
    • South America
      • Brazil – Português
    • Europe
      • United Kingdom – English
      • France – Français
      • Germany – Deutsch
    • Asia Pacific
      • Australia & New Zealand – English
      • Indonesia – English
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
    • Middle East
      • Israel – עברית
      • UAE & Saudi Arabia – العربية
Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    • We help you…
      • Reduce support costs
      • Fund innovation
      • Fill tech skills gap
      • Strategic roadmap guidance
      • Avoid expensive upgrades/ migrations
      • Maximize the value of ERP investments
      • Accelerate AI-enabled transformation
      • See all
    • Support and services
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Tax and regulatory compliance services
      • License advisory services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
    • Open-source databases
      • PostgreSQL
      • MySQL
      • MariaDB
      • MongoDB
    • ServiceNow
    • VMware
    • Salesforce
    • Workday
    • Microsoft
    • IBM
    • And more
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • Wholesale & distribution
    • See all
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
        • Interoperability
        • Hybrid IT
        • Innovation
        • Skills gap
        • Security
        • All others
      • By software supported
        • Oracle
        • SAP
        • VMware
        • Salesforce
        • Microsoft
        • IBM
        • All others
      • By content type
        • Blogs
        • Videos
        • Webinars
        • eBooks
        • Infographics
        • Research reports
        • Analyst reports
        • All others
    • Webinars
    • Savings and cost calculators
      • Support savings calculator
      • Oracle savings calculator
      • SAP savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
    • Connect with our experts
  • Company
    A global leader in enterprise software support and services for mission-critical systems
    • About us
    • Leadership team
    • Investor relations
    • Ethics and compliance
    • Foundation
    • Newsroom
    • Events
    • Awards
    • Careers
    • Partner program
Contact us

Services and Support for Oracle ATG Web Commerce

Protect and secure e-commerce investments with third-party support for Oracle ATG

Compare to Oracle ATG support ATG Web Commerce datasheet
Support for Oracle ATG Web Commerce

Independent, integrated services and support for Oracle ATG Web Commerce

Reduce cost of support for Oracle ATG

Rimini Street provides independent, third-party support for ATG Web Commerce and Endeca, ensuring clients’ current software will continue to run with databases, middleware, and other applications as designed. Rimini Street support for Oracle ATG Web Commerce and Endeca can stand alone or be in combination with support for Oracle enterprise applications and database. Through the combined approach, enterprises can radically reduce annual maintenance costs and receive an integrated service offering with all the advantages of single-provider support.

Support for Oracle ATG Web Commerce

Redirect resources to strategic initiatives

ATG Web Commerce platform generally requires a significant investment of support resources because it is typically heavily customized, requiring a level of Oracle ATG support that the vendor does not provide in its standard support program. Rimini Street provides ultra-responsive support for ATG Web Commerce, including customizations, so IT can focus resources on more strategic initiatives.

Third-Party Support for Oracle ATG Web Commerce

Maximize the lifespan of ATG Web Commerce

The ATG Web Commerce and Endeca products are seen as very robust, flexible, and stable. However, Oracle has seemingly continued to shift focus to its cloud commerce solutions, leading to longer-term questions about its commitment to Oracle ATG support and enhancing ATG Web Commerce for existing customers. Maximize the lifespan of internally deployed commerce software with Rimini Street independent support.

Rimini Street Support for Oracle ATG Web Commerce

ATG Web Commerce product lines supported

Select supported components include, but are not limited to:

Campaign Optimizer
Outreach
MDEX Engine 6.5
Oracle Commerce Guided Search (Endeca Search) and Experience Manager

Rimini Street supports Oracle ATG Web Commerce 9, 10, and 11.

Why Rimini Street

Rimini Street supports ATG Web Commerce software with experts on the front lines, averaging 15 years of enterprise experience. The support model is built to help extend clients' investments in ATG Web Commerce software, unlike the typical software vendor approach that often requires upgrades or updates. This unique combination produces results where IT can refocus resources (time, budget, staffing) to enhanced strategic projects.

Better model

Reduce the risk that unnecessary upgrades from Oracle ATG support can bring to commerce platforms — especially those that are not providing the ROI businesses require to survive. Extend and secure the life of ATG Commerce and Endeca software with Rimini Street.

Better service

Rimini Street support is accessible whenever and wherever needed. Engineered to support clients 24 x 7 x 365, Rimini Street experts are always available to support commerce because commerce must be always available, around the clock, to potential customers everywhere.

Better outcomes

Free up time, money, and resources to enable digital transformation programs that drive competitive advantage and growth.

Rimini Street Support for ATG Web Commerce

Rimini Street clients include:

Maritz
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Sodastream
Ricoh
Sunway Group
View All

Additional resources

Take Control of Your Oracle Unlimited Licensing Agreement (ULA)
Blog
Take Control of Your Oracle Unlimited Licensing Agreement (ULA)
Ryan Bendana
Ryan Bendana
Senior Director of Global License and Advisory Services
2 min read

Considering an exit plan from your Oracle Unlimited Licensing Agreement (ULA)? Discover how Rimini Street License Services can help you proactively manage compliance risk. With tight IT budgets getting tighter, many Oracle licensees with Unlimited Licensing Agreements (ULAs) may be tempted to consider an exit plan to avoid the pinch of rising support costs. But, […]

Read Blog
How to Maximize the ROI of Your Oracle Database License
Blog
How to Maximize the ROI of Your Oracle Database License
Robert Freeman
Robert Freeman
Senior Product Management Director
2 min read

Discover how to extend the life of your databases, improve ROI, and fund innovation with support savings with Rimini Street services and support for Oracle Database. Have you ever met an Oracle customer who happily pays the company’s fees for software support? Neither have we. But too few really understand how beneficial—and painless—breaking up with […]

Read Blog
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Blog
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely.  We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]

Read Blog
Responsive support services
Video
Rimini Street: What We Do

We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.

Watch Video
Rimini Street Support for Oracle ATG Web Commerce
Datasheet
Rimini Street Support for Oracle ATG Web Commerce

Redirect Your Resources to Strategic Initiatives by Optimizing Support for Your Commerce Platform

Read Datasheet

Let's start a conversation

Contact us to learn more about our third-party support services for Oracle ATG Web Commerce.

All fields marked * are required.
Rimini Street, Inc.
Follow Rimini Street
Contact Us
Quick Links
  • About Us
  • Careers
  • Leadership Team
  • Rimini ONE™
Solutions by need
  • Address Tech and IT Skills Gaps
  • Avoid Expensive ERP Upgrades or Migrations
  • Maximize the value of ERP investments
  • Migration to the Cloud
  • Reduce Support Costs
  • View all
Solutions by role
  • Executive
  • Finance
  • IT
  • Procurement
Solutions by industry
  • Manufacturing
  • Telecom
  • Retail
  • Financial Services
  • Energy, Utilities and Resources
  • Government
  • View all

Copyright © 2025 Rimini Street, Inc.

All rights reserved.

  • Terms of Use
  • Privacy Notice
  • Cookie Settings
  • Request a Quote
  • Request More Information
  • Modern Slavery Act Statement
  • Site Map
Savings Calculator Scroll to the top of the page