Integrate managed services with third-party support for Oracle database
With Rimini Manage™ for Oracle, you can liberate your IT team to work on strategic initiatives while we manage your databases. Our expert database engineers understand Oracle Database’s interactions with Oracle applications — and with other vendors’ applications — so we can deliver improved availability and an exceptional, responsive database management experience.
And by integrating managed services with Rimini Support for Oracle Database, you benefit from having a single trusted partner for both software support and managed services. From mature Oracle Database instances to open-source, our database managed services can help you simplify operations, fill IT skills gaps, solve interoperability issues, avoid costly upgrades, and optimize your database environments.
Rimini Manage™ services include:
- database administration
- database security
- database infrastructure support
- database architecture
- problem diagnosis and troubleshooting
- incident management
- disaster recovery assistance
Benefits of partnering with Rimini Street
Get Higher ROI on Your Databases
Gain Broad Expertise
Attract and Engage IT Talent
Consider Open-Source Databases
The Rimini Street Advantage
A Side-by-Side Comparison
Support Features |
Rimini Street |
Oracle Premier & Extended |
Oracle Sustaining |
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Support Services |
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Repository and documentation fixes |
No new fixes |
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Operational and configuration support |
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Installation and upgrade support |
No new scripts |
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Named, regional Primary Support Engineer with average of 20 year's experience |
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Account management services |
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10-Minute guaranteed response SLA for critical cases with 2-hour update communications |
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Full support with no required upgrades |
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Performance support |
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Interoperability and integration support |
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Full support of current release for at least 15 years from contract date |
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Strategic Services |
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Technical, functional & application roadmap advisory services |
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Cloud advisory services |
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License advisory services |
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Security advisory services |
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Interoperability and integration advisory services |
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Monitor and check advisory services |
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Impact on Resources |
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Significant reduction in operating costs (budget, people, time) |
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Independence from vendor-dictated roadmap |
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Featured Clients
Vendor software maintenance fees dominated our limited IT budget, but since switching to Rimini Support™ for Oracle EBS and Database, we have freed up savings to invest in digital innovation to make our company a leader in the new IT environment.”
– IT General Manager Doosan Enerbility
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”
– Dave Jackson CIO
Related Resources
In this Rimini Street webinar, public sector IT leaders share how they’re making significant savings, taking control of their IT roadmaps and planning for the future
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Where wisdom from decades of experience coupled with a passion for business and technology provide true IT thought leadership
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How can Rimini Support for Oracle Database help you meet your goals?