Free Up IT Funds for Top Strategic Priorities
Rimini Street independent, third-party support services and comprehensive support solutions save energy and utilities organizations 50% on annual software support fees and up to 90% on total maintenance costs. This helps protect margins, maximize the value of current systems, and free up funds for capital investment and investment in innovation to improve customer value.
Find stability with expert software support for the energy and utilities industries
Managing volatility and market shifts is critical for energy and utility providers, but when it comes to application support for core ERP software, instability can’t be part of the equation. Rimini Support services include a better enterprise software solutions model to help power client success. Unlike software vendor support, there are no forced upgrades to stay fully supported, and no incident escalations or delays. Rimini Street delivers integrated application management services and ERP support, and is the trusted, single-source partner of many in the energy and utilities industries.
Advance energy and utilities investment strategies
Energy and utilities organizations face substantial challenges. They include changing competitive threats; complying with increased government, environmental, security, and safety regulations; and funding significant capital investment requirements on thinning profit margins — all while adapting to and driving new digital technologies. Maintaining the status quo is simply not an option. To survive and then thrive, energy and utilities organizations are leveraging third-party software support from Rimini Street, saving millions of dollars in ERP maintenance and enabling investment in more strategic initiatives. By optimizing enterprise software and support, they can focus on digital innovation, a key priority for success during continual industry volatility and market shifts.
Regain control of the IT budget and ERP roadmap
Rimini Street replaces software vendor support for energy and utilities enterprise applications and databases, delivering significant annual cost savings and the flexibility to upgrade or migrate to a new platform when there is clear business value and ROI. Leveraging a seasoned team of experts, Rimini Street provides world-class, ultra-responsive enterprise software solutions and application support, including support for customizations at no extra charge, to help clients craft a Business-Driven Roadmap rather than follow a software vendor-dictated roadmap.
The one-stop shop for support for Oracle Database
Maintain the current SAP implementation; includes support for SAP Utilities
SAP HANA Database
Receive personalized support services and strategic advisory services
Oracle E-Business Suite
Experience ultra-responsive support for Oracle EBS products
Experience personalized support for PeopleSoft and global TLR update services
Drive growth with Siebel working in concert with the latest cloud solutions
Get personalized application support for JD Edwards software
Get support for Hyperion software by itself or with other applications and Oracle Database
Application Management Services (AMS)
Integrated AMS for SAP or Oracle applications and ERP support
Why Rimini Street
Rimini Street comprehensive support solutions deliver tailored, unified services that leverage a global support model to help drive business results. The Rimini Street mission to help clients extract the greatest possible value from their enterprise software has helped save over $7B to date.
Rimini Street premium support is vendor-agnostic, ideal for evolving and hybrid IT environments. Value-added services such as strategic advisory services and fast Legislature-to-Live™ global TL&R updates are included at no extra cost. Expert interoperability and security solutions help clients keep existing software releases for at least 15 years.
Rimini Street Support Services are led by Primary Support Engineers (PSEs), backed by an always-available network of global experts who average 20 years of professional IT experience. A singular focus on client success has earned Rimini Street an overall 4.9/5.0 client satisfaction rating.
Rimini Street enterprise software solutions help maintain stability for ERP systems, maximize system uptime, and minimize outages. Immediate cost reductions in software support liberate IT funds that can be reallocated to portfolio modernization.
Vendor software maintenance fees dominated our limited IT budget, but since switching to Rimini Support™ for Oracle EBS and Database, we have freed up savings to invest in digital innovation to make our company a leader in the new IT environment.”– IT General Manager Doosan Enerbility
The actual work to do the tax updates is easier than Oracle's PeopleSoft Update Manager (PUM) process. Our analysts now save 40-60 hours on each quarterly update.”– Jon Cohen Manager, IT Enterprise Solutions
Rimini Street support allows us to focus our workforce on what's important instead of making huge internal investments.”– Amir Barmatz Director of Information Technology
During times of disruption, companies within the Gulf Cooperation Council (GCC) countries that innovate and proactively invest in their own future can emerge stronger on the other side. How are CTOs and CIOs leading the charge to meet their 2022 objectives in a business landscape that included a global pandemic and economic and political uncertainty? What is the role — and priority — of technology in combating disruption for organisations with GCC countries? What are IT leaders’ feelings towards digital transformation and the cloud? What are their top IT initiatives for 2022? In this report sponsored by Rimini Street, Censuswide reveals results of its GCC region IT buyer sentiment survey covering industries including Telecoms, Financial Services, Oil and Gas, Retail, Manufacturing. They provide insights on those questions and more, including: What types of initiatives would IT leaders like to see more of in 2022? What initiatives would IT leaders like to cancel in 2022? What are the biggest challenges being faced when trying to meet digital transformation objectives? What are IT leaders’ plans, if any, for cloud migration? What % feel positively about their enterprise application vendor’s cloud offering? What % are looking to move to an open-source database? What % are dissatisfied with their enterprise application vendor support and why? Assess how your organisation stacks up — and your progress on digital transformation — by downloading the report today.
Cloud is a dominant force in enterprise software today. Moving data and workloads to cloud-based environments can drive competitive advantage, particularly by helping enterprises meet changing customer demands and enable new processes. Despite their popularity, cloud systems may not be the optimal strategic solution for entire IT landscapes. In many cases, internally deployed, customized ERP systems are robust and highly-functional, and there is no business case to move them to the cloud. Creating a hybrid IT strategy then becomes a smart path to optimizing IT budgets, choosing best-of-breed SaaS solutions, and accelerating digital transformation. To help fund these hybrid IT solutions, many organizations are switching from software vendor support to independent, third-party support, saving up to 90% on total maintenance costs and redirecting scarce IT budget dollars to innovation. In this informative e-book, you’ll meet five Rimini Street clients that are executing a hybrid IT strategy facilitated by third-party support, reallocating savings to initiatives such as: Low-code application development New marketing programs Rollout of electronic data interchange (EDI) for e-commerce Development of a cloud-based information technology service management (ITSM) application Freeing up IT staff for new projects Find out more about the benefits of third-party support for hybrid IT solutions. Read this new eBook.
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