Achieve Transformation without Disruption™
The manufacturing sector is increasingly adopting Industry 4.0 for a reason. Integrating AI, RPA and other advanced technology solutions can help improve operational agility, supply chain resilience and customer experience. But to continue down the path of modernization, manufacturers need funds to invest in those innovations — and a stable platform on which to implement them.
That’s where Rimini Street comes in.
Rimini Street offers comprehensive software support for manufacturers without forced migrations, avoids costly disruptions and reduces support costs. By partnering with us, you can extend your existing technology investments for years to come, maintaining functionality, customizations and robust security while using bottom-line savings to pursue a business-driven roadmap.
Fund digital transformation
Control your IT roadmap
Rely on a single provider
By the numbers
manufacturing clients signed to date
client savings
satisfaction rating
Manufacturers gain efficiencies and fund transformation
For most manufacturing IT teams, maintenance and application support for ERP software represents a large portion of annual spend. Learn how seven clients, including Kyocera and Welch’s, regained control of their ERP roadmaps using independent third-party software support for manufacturing.
Drive innovation with software support services for manufacturing
As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Get expert software support for manufacturing from a proven provider. From application and data fixes to operational support, our global team is here to keep your systems compliant and running optimally.
With Rimini Support™, you benefit from:
- 24/7/365 support, with an average response time of 2 minutes for critical issues
- Tax, legal and regulatory updates to ensure ongoing compliance
- Immediate savings of up to 50% on annual support fees and up to 90% on total maintenance costs
Leverage managed services for manufacturing to address skills gaps and gain operational efficiencies. Let our team handle day-to-day application management while your team focuses on innovation.
With Rimini Manage™, you benefit from:
- Access to a team of 800+ engineering experts with deep knowledge of Oracle, SAP, Salesforce®, VMware® and many other systems
- Predictable billing based on your budget for better financial planning
- Root cause analysis to address recurring issues
Get to where you want to go with greater ease using Rimini Street’s world-class consulting services — a natural extension of our software support for manufacturers. Receive targeted solutions to facilitate your transformation initiatives.
With Rimini Consult™, you benefit from:
- Expert guidance from seasoned professionals with in-depth system knowledge
- Improved performance of your existing enterprise investments
- Design, staffing and implementation help for custom projects
Mitigate risks associated with cyberattacks using proactive security measures that require no upgrades or patches. Improve the security posture for your applications, databases, middleware and hypervisor.
With Rimini Protect™, you benefit from:
- Zero-day protection from entire classes of vulnerabilities
- Hardening guidance based on our expertise and publicly available resources from DISA STIGs, OSINT and CIS
- Personalized protection for vendor-supported and non-vendor-supported software
Eliminate interoperability issues while modernizing your IT environment. Future-proof your enterprise software with patented and unique interoperability solutions that allow you to use the best-fit technologies.
With Rimini Connect™, you benefit from:
- Seamless compatibility with the latest email servers, OS, Java and browsers
- Accelerated modernization without costly, disruptive upgrades or regression testing
- Increased ROI of existing enterprise software
Maintain uptime and improve performance of your business-critical ERP systems by anticipating problems. Use proactive monitoring and health check solutions to identify and resolve issues before they occur.
With Rimini Watch™, you benefit from:
- Stability of your IT environment for increased productivity
- Reduction of software issues that require expensive fixes
- Expert advice on best practices for long-term system maintenance
Get support for your growing IT ecosystem to drive greater value and resolve complex business challenges. Benefit from the quality and expertise of Rimini Street’s support and services beyond Oracle, SAP, VMware®, IBM and Salesforce®.
With Rimini Custom™, you benefit from:
- Proposal tailored to your budget and your desired scope of work
- Comprehensive services for more enterprise software
- Expert orchestration of your systems, facilitating growth and innovation
Hear what our clients have to say
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”
With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”
Within the first month of deploying Rimini Protect™ for SAP, we found several vulnerabilities which were quickly corrected. We never would have discovered all of these issues by just applying security patches.”
With Rimini Street, you have a partner that’s always ready with depth of expertise and a demonstrated, heartfelt commitment to helping support you.”
We've been able to free up resources and time to invest in the development and introduction of new applications.”
Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”
Now, if there is an issue, instead of waiting 24 to 48 hours to hear from SAP, we get an immediate response.”
Our first year working together demonstrated the quality of Rimini Street support. Any database-related issues we raise are resolved faster and more effectively than with Oracle, so we had absolutely no reservations in extending the original contract to a multi-year agreement. ”
Without quality service levels, however much money you save is irrelevant. I really feel like we’ve been able to take the brakes off and gain agility.”
As a result of the cost savings that we obtained by partnering with Rimini Street, we are able to invest in innovations that lead to business growth and at the same time ensure we remain competitive in the industry.
I was impressed by how professional and well-organized the onboarding process was. It was executed with care, high-quality of work, and commitment to our success. ”
Every year, we’ve taken the money that we’ve saved by partnering with Rimini Street, and we’ve reinvested it in initiatives that propel our innovation and growth.”
Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”
Our mission in IT is to deliver the greatest impact to the business in the most cost-effective manner. We’ve been able to channel the savings (with Rimini Street) into many key initiatives, like investing in artificial intelligence; big data; and infrastructure enhancements for our networks, servers, and cloud services.
For me, a key indicator of the satisfaction of my team with our new provider has been the almost two-fold increase in the number of calls logged: the speed, quality of response, and the ease of communicating now make it worthwhile to seek assistance.”
I have always had solid relationships with Oracle but transitioning to third-party support made absolute business sense and was not a risk.
What we paid Oracle for one year of support covered three years with [Rimini Street].
We’ve formed real bonds with our assigned Rimini Street support engineers.”
We didn’t see enough benefits in PeopleSoft 9.2 to justify taking the time and expense to upgrade. And Oracle’s cloud timeline is so vague that we won’t be looking at that seriously for at least a couple of years.”
Additional resources
During times of disruption, companies within the Gulf Cooperation Council (GCC) countries that innovate and proactively invest in their own future can emerge stronger on the other side. How are CTOs and CIOs leading the charge to meet their 2022 objectives in a business landscape that included a global pandemic and economic and political uncertainty? What is the role — and priority — of technology in combating disruption for organisations with GCC countries? What are IT leaders’ feelings towards digital transformation and the cloud? What are their top IT initiatives for 2022? In this report sponsored by Rimini Street, Censuswide reveals results of its GCC region IT buyer sentiment survey covering industries including Telecoms, Financial Services, Oil and Gas, Retail, Manufacturing. They provide insights on those questions and more, including: What types of initiatives would IT leaders like to see more of in 2022? What initiatives would IT leaders like to cancel in 2022? What are the biggest challenges being faced when trying to meet digital transformation objectives? What are IT leaders’ plans, if any, for cloud migration? What % feel positively about their enterprise application vendor’s cloud offering? What % are looking to move to an open-source database? What % are dissatisfied with their enterprise application vendor support and why? Assess how your organisation stacks up — and your progress on digital transformation — by downloading the report today.
The Salesforce® talent shortage is real. There isn’t enough expertise to go around, and that’s creating significant challenges for businesses. Not only are organizations struggling to source Salesforce talent, but they’re also searching for the budget to fund the salaries that experienced Salesforce professionals command. The projected growth of the Salesforce economy and the leverage that Salesforce experts have in the job market predict even more challenging times ahead. What if you could: easily and seamlessly solve your Salesforce skills gap issues? clear the growing backlog of customer data and reporting projects? improve seller productivity and win rates? stay on top of new Salesforce features? Now you can. Meet six organizations that are leveraging Rimini Street managed services for Salesforce to close their skills gaps, help improve Salesforce ROI, and redeploy internal teams to more critical initiatives. Download the eBook for more insights.
Cloud is a dominant force in enterprise software today. Moving data and workloads to cloud-based environments can drive competitive advantage, particularly by helping enterprises meet changing customer demands and enable new processes. Despite their popularity, cloud systems may not be the optimal strategic solution for entire IT landscapes. In many cases, internally deployed, customized ERP systems are robust and highly-functional, and there is no business case to move them to the cloud. Creating a hybrid IT strategy then becomes a smart path to optimizing IT budgets, choosing best-of-breed SaaS solutions, and accelerating digital transformation. To help fund these hybrid IT solutions, many organizations are switching from software vendor support to independent, third-party support, saving up to 90% on total maintenance costs and redirecting scarce IT budget dollars to innovation. In this informative e-book, you’ll meet five Rimini Street clients that are executing a hybrid IT strategy facilitated by third-party support, reallocating savings to initiatives such as: Low-code application development New marketing programs Rollout of electronic data interchange (EDI) for e-commerce Development of a cloud-based information technology service management (ITSM) application Freeing up IT staff for new projects Find out more about the benefits of third-party support for hybrid IT solutions. Read this new eBook.
Manufacturing CIOs need to take advantage of technology to drive efficiencies across internal production processes and to improve customer experience. These differentiators drive competitive advantage in a crowded marketplace. Yet, they’re struggling to achieve the digital transformation needed to harness AI/ML, IoT, cloud, and other advanced technologies. “Going digital” requires a new approach to IT management and operations. In this clever infographic, you’ll see why 70% of manufacturers are stuck in the first stage of digital transformation and what it takes to navigate the path to achieve successful digital transformation in manufacturing. To learn more about the challenges and opportunities of digital transformation in manufacturing, read “Going Digital – Digital Transformation in Manufacturing.”
Take the first step to growth and transformation
Contact us today to learn how Rimini Street’s comprehensive software support, innovation solutions and managed services for the manufacturing industry can give you the freedom to innovate.