Achieve Transformation without Disruption™
The manufacturing sector is increasingly adopting Industry 4.0 for a reason. Integrating AI, RPA and other advanced technology solutions can help improve operational agility, supply chain resilience and customer experience. But to continue down the path of modernization, manufacturers need funds to invest in those innovations — and a stable platform on which to implement them.
That’s where Rimini Street comes in.
Rimini Street offers comprehensive software support for manufacturers without forced migrations, avoids costly disruptions and reduces support costs. By partnering with us, you can extend your existing technology investments for years to come, maintaining functionality, customizations and robust security while using bottom-line savings to pursue a business-driven roadmap.
Fund digital transformation
Control your IT roadmap
Rely on a single provider
By the numbers
manufacturing clients signed to date
client savings
satisfaction rating
Manufacturers gain efficiencies and fund transformation
For most manufacturing IT teams, maintenance and application support for ERP software represents a large portion of annual spend. Learn how seven clients, including Kyocera and Welch’s, regained control of their ERP roadmaps using independent third-party software support for manufacturing.
Drive innovation with software support services for manufacturing
As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Get expert software support for manufacturing from a proven provider. From application and data fixes to operational support, our global team is here to keep your systems compliant and running optimally.
With Rimini Support™, you benefit from:
- 24/7/365 support, with an average response time of 2 minutes for critical issues
- Tax, legal and regulatory updates to ensure ongoing compliance
- Immediate savings of up to 50% on annual support fees and up to 90% on total maintenance costs
Leverage managed services for manufacturing to address skills gaps and gain operational efficiencies. Let our team handle day-to-day application management while your team focuses on innovation.
With Rimini Manage™, you benefit from:
- Access to a team of 800+ engineering experts with deep knowledge of Oracle, SAP, Salesforce®, VMware® and many other systems
- Predictable billing based on your budget for better financial planning
- Root cause analysis to address recurring issues
Get to where you want to go with greater ease using Rimini Street’s world-class consulting services — a natural extension of our software support for manufacturers. Receive targeted solutions to facilitate your transformation initiatives.
With Rimini Consult™, you benefit from:
- Expert guidance from seasoned professionals with in-depth system knowledge
- Improved performance of your existing enterprise investments
- Design, staffing and implementation help for custom projects
Mitigate risks associated with cyberattacks using proactive security measures that require no upgrades or patches. Improve the security posture for your applications, databases, middleware and hypervisor.
With Rimini Protect™, you benefit from:
- Zero-day protection from entire classes of vulnerabilities
- Hardening guidance based on our expertise and publicly available resources from DISA STIGs, OSINT and CIS
- Personalized protection for vendor-supported and non-vendor-supported software
Eliminate interoperability issues while modernizing your IT environment. Future-proof your enterprise software with patented and unique interoperability solutions that allow you to use the best-fit technologies.
With Rimini Connect™, you benefit from:
- Seamless compatibility with the latest email servers, OS, Java and browsers
- Accelerated modernization without costly, disruptive upgrades or regression testing
- Increased ROI of existing enterprise software
Maintain uptime and improve performance of your business-critical ERP systems by anticipating problems. Use proactive monitoring and health check solutions to identify and resolve issues before they occur.
With Rimini Watch™, you benefit from:
- Stability of your IT environment for increased productivity
- Reduction of software issues that require expensive fixes
- Expert advice on best practices for long-term system maintenance
Get support for your growing IT ecosystem to drive greater value and resolve complex business challenges. Benefit from the quality and expertise of Rimini Street’s support and services beyond Oracle, SAP, VMware®, IBM and Salesforce®.
With Rimini Custom™, you benefit from:
- Proposal tailored to your budget and your desired scope of work
- Comprehensive services for more enterprise software
- Expert orchestration of your systems, facilitating growth and innovation
Hear what our clients have to say
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”
Rimini Street has always been very understanding and takes the time to check the facts, solve problems, and help us reach our goals. Therefore, we are grateful to have Rimini Street's support.”
With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”
Within the first month of deploying Rimini Protect™ for SAP, we found several vulnerabilities which were quickly corrected. We never would have discovered all of these issues by just applying security patches.”
With Rimini Street, you have a partner that’s always ready with depth of expertise and a demonstrated, heartfelt commitment to helping support you.”
We've been able to free up resources and time to invest in the development and introduction of new applications.”
Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”
As a result of the cost savings that we obtained by partnering with Rimini Street, we are able to invest in innovations that lead to business growth and at the same time ensure we remain competitive in the industry.
I was impressed by how professional and well-organized the onboarding process was. It was executed with care, high-quality of work, and commitment to our success. ”
Additional resources
The manufacturing industry is undergoing a dramatic transformation driven by new technologies, evolving customer expectations and global economic shifts. To be positioned as tomorrow’s leaders and avoid lagging behind, companies within this sector must adapt swiftly. Rimini Street’s Regional CTO, Han Law, shares 7 key manufacturing trends set to help redefine efficiency, product quality and […]
For most business leaders, the impact of the newly announced tariffs is top of mind. We sat down with Michael Perica, CFO at Rimini Street, to get his perspective on what actions finance and IT executives should take to better prepare their business for the unknown. How can organizations respond to tariff concerns? Drawing from […]
Retailers are heavily dependent on the holiday season to meet their yearly targets, and Black Friday is the crown jewel of that period. In 2023, consumers spent a jaw-dropping $222.1B online between November 1 and December 31. Cyber Week alone, those critical five days between Thanksgiving and Cyber Monday, pulled in a staggering $38B in […]
Part 1: Manufacturing in 2022: Building Business Resiliency and Funding Innovation, an Interview with Bas Ursem How does a global manufacturer manage the impact of a global crisis? Bas Ursem, vice president, global IT at Kraton Corporation, a manufacturer of biobased chemicals and specialty polymers, paved a smart path to help his organization survive — […]
Take the first step to growth and transformation
Contact us today to learn how Rimini Street’s comprehensive software support, innovation solutions and managed services for the manufacturing industry can give you the freedom to innovate.