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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
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Contact us

Enable Modernization with Software Support for Manufacturing

Extend the life of your enterprise systems with Rimini Street. Leverage expert support, flexibility and cost savings to prioritize projects that boost innovation and drive competitive advantage.

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Enable Modernization with Software Support for Manufacturing

Achieve Transformation without Disruption™

The manufacturing sector is increasingly adopting Industry 4.0 for a reason. Integrating AI, RPA and other advanced technology solutions can help improve operational agility, supply chain resilience and customer experience. But to continue down the path of modernization, manufacturers need funds to invest in those innovations — and a stable platform on which to implement them.

That’s where Rimini Street comes in.

Rimini Street offers comprehensive software support for manufacturers without forced migrations, avoids costly disruptions and reduces support costs. By partnering with us, you can extend your existing technology investments for years to come, maintaining functionality, customizations and robust security while using bottom-line savings to pursue a business-driven roadmap.

Fund digital transformation

Fund digital transformation

Free up internal resources to invest in manufacturing innovations — such as AI for predictive maintenance enablement or production schedule optimization — to boost efficiency and competitive advantage.
Learn how
Control your IT roadmap

Control your IT roadmap

Avoid disruptions to your innovation timeline. Get the flexibility and control to make smart IT decisions by partnering with the global leader of third-party support for Oracle, SAP, VMware® and more.
Rely on a single provider

Rely on a single provider

Resolve your toughest IT challenges with one trusted, proven partner. With industry-leading SLAs, local language support and expert engineering capabilities, Rimini Street can support your unique needs.

By the numbers

1,100+

manufacturing clients signed to date

Over 
$
9
B

client savings

Avg.
4.9
out of 5.0

satisfaction rating

Manufacturers gain efficiencies and fund transformation

For most manufacturing IT teams, maintenance and application support for ERP software represents a large portion of annual spend. Learn how seven clients, including Kyocera and Welch’s, regained control of their ERP roadmaps using independent third-party software support for manufacturing. 

Download eBook

Manufacturing software services and solutions

JD Edwards
Oracle E-Business Suite
SAP
Oracle Database
Application Management Services (AMS) for Oracle
Application Management Services (AMS) for SAP
Salesforce

Drive innovation with software support services for manufacturing

As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Enterprise software support
  • Managed services
  • Professional services
  • Software security services
  • Interoperability services
  • Monitoring & health check services
  • Custom support services

Get expert software support for manufacturing from a proven provider. From application and data fixes to operational support, our global team is here to keep your systems compliant and running optimally.

With Rimini Support™, you benefit from:

  • 24/7/365 support, with an average response time of 2 minutes for critical issues
  • Tax, legal and regulatory updates to ensure ongoing compliance
  • Immediate savings of up to 50% on annual support fees and up to 90% on total maintenance costs
Learn about Rimini Support

Leverage managed services for manufacturing to address skills gaps and gain operational efficiencies. Let our team handle day-to-day application management while your team focuses on innovation.

With Rimini Manage™, you benefit from:

  • Access to a team of 800+ engineering experts with deep knowledge of Oracle, SAP, Salesforce®, VMware® and many other systems
  • Predictable billing based on your budget for better financial planning
  • Root cause analysis to address recurring issues
Learn about Rimini Manage

Get to where you want to go with greater ease using Rimini Street’s world-class consulting services — a natural extension of our software support for manufacturers. Receive targeted solutions to facilitate your transformation initiatives.

With Rimini Consult™, you benefit from:

  • Expert guidance from seasoned professionals with in-depth system knowledge
  • Improved performance of your existing enterprise investments
  • Design, staffing and implementation help for custom projects
Learn about Rimini Consult

Mitigate risks associated with cyberattacks using proactive security measures that require no upgrades or patches. Improve the security posture for your applications, databases, middleware and hypervisor.

With Rimini Protect™, you benefit from:

  • Zero-day protection from entire classes of vulnerabilities
  • Hardening guidance based on our expertise and publicly available resources from DISA STIGs, OSINT and CIS
  • Personalized protection for vendor-supported and non-vendor-supported software
Learn about Rimini Protect

Eliminate interoperability issues while modernizing your IT environment. Future-proof your enterprise software with patented and unique interoperability solutions that allow you to use the best-fit technologies.

With Rimini Connect™, you benefit from:

  • Seamless compatibility with the latest email servers, OS, Java and browsers
  • Accelerated modernization without costly, disruptive upgrades or regression testing
  • Increased ROI of existing enterprise software
Learn about Rimini Connect

Maintain uptime and improve performance of your business-critical ERP systems by anticipating problems. Use proactive monitoring and health check solutions to identify and resolve issues before they occur.

With Rimini Watch™, you benefit from:

  • Stability of your IT environment for increased productivity
  • Reduction of software issues that require expensive fixes
  • Expert advice on best practices for long-term system maintenance
Learn about Rimini Watch

Get support for your growing IT ecosystem to drive greater value and resolve complex business challenges. Benefit from the quality and expertise of Rimini Street’s support and services beyond Oracle, SAP, VMware®, IBM and Salesforce®.

With Rimini Custom™, you benefit from:

  • Proposal tailored to your budget and your desired scope of work
  • Comprehensive services for more enterprise software
  • Expert orchestration of your systems, facilitating growth and innovation
Learn about Rimini Custom
Infographic

How manufacturing CFOs and CIOs partner for innovation and growth

How is the CFO/CIO relationship driving manufacturers toward a future of agility, flexibility and growth? Learn how they are finding better ways to collaborate, uncover funds and drive better business growth and profitability.

Download infographic
How manufacturing CFOs and CIOs partner for innovation and growth

Hear what our clients have to say

SCEE Electrical Ltd
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

Imre Szabo Group ICT Manager Southern Cross Electrical Engineering Limited ("SCEE Group")
Read story
Watch video
Bumhan Mecatec
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

Jaewoong Jeong Executive Director, IT Business Division Bumhan Group
Read story
GRP
“

With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”

Ivan Widjaksono Head of Digital Transformation GRP
Read story
Watch video
Standard Foods Corporation
“

My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”

Jerry Lee IT Director Standard Foods 
Read story
Nexen Corporation 
“

With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”

Jae-Hoon Jung Information Strategy Team Leader Nexen
Read story
Watch video
santec Holdings Corporation
“

Rimini Street has always been very understanding and takes the time to check the facts, solve problems, and help us reach our goals. Therefore, we are grateful to have Rimini Street's support.”

Shinya Hidaka Group Manager of the Information Systems Group, Business Administration Division santec Holdings Corporation
Read story
Watch video
Pacific Textiles
“

With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”

Hubert Tsang CIO Pacific Textiles
Read story
Watch video
NIBCO Security
“

Within the first month of deploying Rimini Protect™ for SAP, we found several vulnerabilities which were quickly corrected. We never would have discovered all of these issues by just applying security patches.”

Jeff Miller Director, Business Relationship Management NIBCO®
Read story
GE Lighting, a Savant company
“

With Rimini Street, you have a partner that’s always ready with depth of expertise and a demonstrated, heartfelt commitment to helping support you.”

Sanjay Sethia Senior Manager of Enterprise Applications GE Lighting, a Savant company
Read story
Globe Union Industrial Corp
“

We've been able to free up resources and time to invest in the development and introduction of new applications.”

Morgan Chang IT Director Globe Union
Read story
AllianceCorp Manufacturing
“

Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”

Erik Looi CIO AllianceCorp Manufacturing
Read story
Watch video
Pulse Electronics
“

As a result of the cost savings that we obtained by partnering with Rimini Street, we are able to invest in innovations that lead to business growth and at the same time ensure we remain competitive in the industry.

I was impressed by how professional and well-organized the onboarding process was. It was executed with care, high-quality of work, and commitment to our success. ”

Alan Wong Global IT Director Pulse Electronics
Read story
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Standard Foods Corporation
Nexen Corporation 
santec Holdings Corporation
Pacific Textiles
NIBCO Security
GE Lighting, a Savant company
Globe Union Industrial Corp
AllianceCorp Manufacturing
Pulse Electronics

Additional resources

7 Manufacturing Trends Driving Change in 2025
Blog
7 Manufacturing Trends Driving Change in 2025
Han Law
Han Law
Regional Chief Technology Officer, SE Asia and Greater China
7 min read

The manufacturing industry is undergoing a dramatic transformation driven by new technologies, evolving customer expectations and global economic shifts. To be positioned as tomorrow’s leaders and avoid lagging behind, companies within this sector must adapt swiftly. Rimini Street’s Regional CTO, Han Law, shares 7 key manufacturing trends set to help redefine efficiency, product quality and […]

Read Blog
Leading with Confidence: Q&A with Rimini Street’s CFO on the Business Impact of Tariffs
Blog
Leading with Confidence: Q&A with Rimini Street’s CFO on the Business Impact of Tariffs
Michael Perica
Michael Perica
EVP & Chief Financial Officer
5 min read

For most business leaders, the impact of the newly announced tariffs is top of mind. We sat down with Michael Perica, CFO at Rimini Street, to get his perspective on what actions finance and IT executives should take to better prepare their business for the unknown.   How can organizations respond to tariff concerns? Drawing from […]

Read Blog
2024 Manufacturing CIO & CFO Survey Insights
Infographic
2024 Manufacturing CIO & CFO Survey Insights
Read Infographic
IT Experts in Action: Stopping Oracle Database Chaos on Black Friday
Blog
IT Experts in Action: Stopping Oracle Database Chaos on Black Friday
Dion Rooney
Dion Rooney
VP, Retail Industry Solutions
3 min read

Retailers are heavily dependent on the holiday season to meet their yearly targets, and Black Friday is the crown jewel of that period. In 2023, consumers spent a jaw-dropping $222.1B online between November 1 and December 31. Cyber Week alone, those critical five days between Thanksgiving and Cyber Monday, pulled in a staggering $38B in […]

Read Blog
santec Successfully Completes Strategic Corporate Restructuring, Guided by Rimini Consult™ for its SAP Systems
Video
santec Successfully Completes Strategic Corporate Restructuring, Guided by Rimini Consult™ for its SAP Systems
Watch Video
IT Leaders Considering a New Support and Services Model 
Research Report
IT Leaders Considering a New Support and Services Model 
Read Research Report
2022 IT Buyer Sentiment Survey: A GCC Countries Executive Summary
Analyst Research
2022 IT Buyer Sentiment Survey: A GCC Countries Executive Summary
Read Analyst Research
Maximize Your Salesforce ROI
eBook
Maximize Your Salesforce ROI
Read eBook
Kraton Technology
Blog
Guest Blog Executive Client Series: Delivering for the Business, Part 1
Rimini Street Staff
4 min read

Part 1: Manufacturing in 2022: Building Business Resiliency and Funding Innovation, an Interview with Bas Ursem How does a global manufacturer manage the impact of a global crisis? Bas Ursem, vice president, global IT at Kraton Corporation, a manufacturer of biobased chemicals and specialty polymers, paved a smart path to help his organization survive — […]

Read Blog

Take the first step to growth and transformation

Contact us today to learn how Rimini Street’s comprehensive software support, innovation solutions and managed services for the manufacturing industry can give you the freedom to innovate.

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