CFOs have long been the creators of cost structures and keepers of the checkbook, but the task of controlling costs has become increasingly complicated. Funding strategic priorities is even more difficult. Rising costs continue to outpace revenue for many companies, making it a challenge to sustain growth and profitability. IT budgets are strained with pressures to “keep the lights on” maintaining existing systems, leaving little budget to invest in growth initiatives and digital transformation. A contributing factor to a shrinking top line and declining profit margins.
CFOs and finance leaders are on the corporate front line, helping their companies navigate economic ups and downs. Rimini Street support services helps enterprises immediately save 50% on annual enterprise software maintenance fees and up to 90% on the total cost for software support. Rimini Street’s alternative enterprise software support solutions have helped clients save over $5B to date in software maintenance costs, improve their financial performance, survive challenging financial times, preserve growth opportunities, and prioritize resources for innovation and strategic initiatives that grow investor value.
Drive operational improvements and mitigate risk at the company level by maximizing existing ERP investments and deferring costly, often risky, and unnecessary enterprise software upgrade and migration projects. Rimini Street replaces vendor enterprise software maintenance for applications and databases, and guarantees at least 15 years of support for current releases from the time you switch, enabling clients to achieve significant annual financial savings on typical software maintenance costs. Clients also maintain the flexibility to upgrade or migrate to a new platform when there’s clear business value and ROI.
Focus on strategic activities, enhancing business performance and shareholder value, by switching support for your enterprise software maintenance to Rimini Street and reduce the financial burden of software maintenance costs and low-value software upgrade and migration projects. Rimini Street clients can instead, use their substantial time, labor, and budget savings to invest in digital transformation and modern cloud initiatives that help create competitive advantage, generate revenue, and grow shareholder value.
Rimini Street solutions replace vendor software support and deliver a superior service experience, leveraging a scalable, global support model to drive business results. Finance leaders can deliver improved business results while optimizing support processes.
Rimini Street’s comprehensive support solutions enable clients to keep current systems running for a minimum of 15 years to reduce disruption, and include support for customizations and relevant tax, legal, and regulatory updates to minimize risk and help clients stay compliant.
Rimini Street support services are led by a Primary Support Engineer (PSE) to offer highly skilled, ultra-responsive support. These engineers have expertise and global resources to resolve the most complex software issues to deliver timely, outcome-based resolutions.
Third-party support is a strategic alternative to software vendor support that can help fund future innovation and improve shareholder value. Switching to Rimini Street, save up to 90% on total software maintenance costs, prioritize and allocate financial resources to strategic growth initiatives, and improve profitability.
The goal of any business is to grow. But growth requires a strategic, concentrated investment in innovation. And, as with any investment, that requires capital.
Users of enterprise applications and databases have seen the amount they spend on yearly maintenance costs rise and the value gained from the original vendor support model fall. For these reasons, a steadily growing number of SAP customers is moving from SAP software support to third-party support. This in-depth ROI analysis of 70 Rimini Street clients can help organizations understand the business case for switching. Nucleus Research, an independent analyst firm, has validated our findings that confirm the significant savings SAP licensees can experience in the following areas: Annual support costs: Break/fix support and tax, legal and regulatory updates Upgrade costs: The cost of forced upgrades just to stay supported when vendor support windows end Customization support costs: The cost of supporting customizations that break, which is not covered as part of the standard vendor support model Self-support costs: The cost of additional resources and headcount required to deal with the extra burden and inefficiency of vendor support, including regression testing and analysis of hundreds of fixes, issue justification and self-service support
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