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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
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Robust Services and Support for SAP ECC and Business Suite

Extend the useful life and value of your SAP investments with comprehensive support, management and optimization solutions from a global leader of third-party support for SAP ECC and Business Suite.

Discover 3 steps to innovation for your SAP roadmap Request a call
Robust Services and Support for SAP ECC and Business Suite

Value-driven solutions for SAP ECC and Business Suite

With the mainstream support end date slated for 2025 or 2027 (depending on enhancement pack level), those running SAP ECC 6 and Business Suite 7 are being pressured to move to RISE with SAP — a potentially risky, disruptive and costly move without a clear ROI. Rimini Street offers a different, smarter path to innovation that allows you to retain your existing systems and perpetual licenses for up to 15 additional years, enabling Transformation without Disruption™.

By taking advantage of Rimini Street’s end-to-end support, management and innovation solutions for SAP ECC and Business Suite, you can avoid unnecessary upgrades and gain a partner with deep ERP expertise to help manage, protect and further optimize your current SAP instances, helping ensure your mission-critical systems are stable and flexible to meet your business needs.

Rimini Street has helped thousands of clients regain control of their roadmap, reduce costs and open up future options, giving them the freedom to focus on strategic initiatives. Let us do the same for you.

Control your SAP roadmap

Control your SAP roadmap

Say goodbye to vendor-mandated migrations and endless upgrades. Keep your valuable SAP ECC and Business Suite running longer, putting you and your business strategy in the driver’s seat for IT decisions.
Compare costs of SAP roadmap options
Save on SAP operating costs

Save on SAP operating costs

Promptly save up to 50% on annual maintenance and up to 90% on total support costs. With Rimini Street, you can free up resources of people, time and money while benefiting from fast, quality support.
Learn how
Innovate now — not later

Innovate now — not later

Achieve transformation faster by innovating around the edges of your systems and leveraging your data. Through our partnership with ServiceNow, Inc., you can start benefiting from AI and automation in weeks.
Discover 4 SAP innovation myths

Why You Should Defer Moving to S/4HANA and RISE with SAP

In deciding when (or if) you should migrate your SAP ECC and Business Suite to S/4HANA and RISE with SAP, a vendor-led decision can cost you more than money. Discover the risks involved and alternative paths to achieving innovation.

Watch video

Comprehensive support and services for SAP ECC and Business Suite components

At Rimini Street, we support R/3, ECC5 and 6, SAP BusinessObjects BI Suite (all versions), SAP Business Warehouse (including those powered by the SAP HANA database) and many third-party solutions that extend SAP application functionality.

ERP – Enterprise Resource Planning
CRM – Customer Relationship Management
SRM – Supplier Relationship Management
SCM – Supply Chain Management
PLM – Product Lifecycle Management

Harness the full potential of SAP ECC and Business Suite

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Rimini Support™ for SAP ECC and Business Suite
  • Rimini Manage™ for SAP ECC and Business Suite
  • Rimini Consult™ for SAP ECC and Business Suite
  • Rimini Protect™ for SAP ECC and Business Suite
  • Rimini Connect™ for SAP ECC and Business Suite
  • Rimini Watch™ for SAP ECC and Business Suite

Get quality support, including customizations, to help ensure optimal performance of your SAP ECC 6 and Business Suite 7. With a 4.9/ 5.0 client satisfaction score, we deliver extraordinary results to protect uptime.

With Rimini Support for SAP ECC and Business Suite, you gain:

  • Dedicated Primary Support Engineer from a team averaging 20+ years of experience
  • Potential savings of up to 90% on TCO for innovation investment
  • Included tax, legal and regulatory updates to stay compliant
Learn about Rimini Support

Outsource management of your core SAP systems to our global team of experts for greater efficiency. Free up your team for strategic initiatives while we address everything from service requests to disaster recovery.

With Rimini Manage for SAP ECC and Business Suite, you gain:

  • Choice of unlimited ticket or variable resource model
  • Root cause analysis for incident prevention and stability
  • Single vendor for streamlined services and support
Learn about Rimini Manage for SAP

Get world-class professional services for SAP from our highly experienced team. From software licensing to technology roadmaps, we provide vendor-agnostic guidance and innovative solutions that prioritize your business needs.

With Rimini Consult for SAP ECC and Business Suite, you gain:

  • IT roadmapping and strategy based on your goals
  • Design and implementation of projects/customizations for desired functionality
  • Flexible resourcing models to expand your team during high demand
Learn about Rimini Consult

Apply Rimini Street’s proactive and exclusive security solutions to help protect your SAP ECC and Business Suite while improving your security posture. Reduce risk exposure in an ever-growing threat environment without costly, disruptive upgrades.

With Rimini Protect for SAP ECC and Business Suite, you gain:

  • Personalized hardening guidance to help mitigate risk
  • Zero-day advisories of exploits with additional guidance
  • 10-minute guaranteed response time for P1 security cases
Learn about Rimini Protect

Future-proof your SAP systems by ensuring compatibility with the latest OS, email, Java and browsers. With our interoperability solutions, you can integrate best-fit technologies without code changes or upgrades.

With Rimini Connect for SAP ECC and Business Suite, you gain:

  • Fast, nondisruptive implementation by our team of specialists
  • Roadmapping services to prepare for future technology updates
  • Single-pane-of-glass management tool for simplified oversight
Learn about Rimini Connect

Ensure business continuity by addressing issues before they become a problem. Using proactive monitoring and analysis, our team can maintain the health of your SAP ECC and Business Suite and deliver peace of mind.

With Rimini Watch for SAP ECC and Business Suite, you gain:

  • 24/7/365 monitoring with 10-minute guaranteed response time
  • Web-based dashboard with alerts and diagnostic metrics for real-time visibility
  • Enhanced system stability to enable innovation
Learn about Rimini Watch

Hear what our clients have to say

View All Clients
Hear what our clients have to say
Hear what our clients have to say
“

We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”

– Tim Aynsley, Head of Technology
Learn more
Hear what our clients have to say
Hear what our clients have to say
“

My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”

– Jerry Lee, IT Director
Learn more
Hear what our clients have to say
Hear what our clients have to say
“

With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”

– Jae-Hoon Jung, Information Strategy Team Leader
Learn more

Additional resources

2027:  The ERP Innovation Inflection Point
Blog
2027: The ERP Innovation Inflection Point
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
4 min read

As 2027 approaches, organizations face a pivotal moment in deciding how to modernize their technology landscape and in particular, their existing on-premise ERP systems and the associated business applications.   The requests and requirements from senior business leaders for improvements in user experience, analytics and dashboards that provide real time glimpse into the business are now […]

Read Blog
With ERP, Mission-Critical and Strategic are Two Different Things
Blog
With ERP, Mission-Critical and Strategic are Two Different Things
Luiz Mariotto
Luiz Mariotto
GVP, Global Pre-Sales
4 min read

A robust and reliable ERP is crucial for medium and large companies from all sectors to have a unified and secure view of data for management and for the company’s daily operations — especially regarding the execution of mission-critical tasks. In today’s business world, with technological evolution and the growing demand for flexibility and efficiency, […]

Read Blog
Your SAP Support Clock May Be Ticking Faster Than You Think
Blog
Your SAP Support Clock May Be Ticking Faster Than You Think
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
2 min read

If you’re running SAP ECC 6, your support clock is ticking—perhaps faster than you realize. Not to worry, you’ve got options and we can help. By now, just about every SAP customer knows that 2027 is the end date for ECC 6 mainstream maintenance support. But that’s only half the story. That’s because for half […]

Read Blog
Rethinking the SAP ECC to S/4HANA Migration Mandate
Blog
Rethinking the SAP ECC to S/4HANA Migration Mandate
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

Contrary to what SAP may want you to think, ECC to S/4HANA migration isn’t mandatory for your enterprise. In fact, independent support can extend your current ERP investment beyond SAP’s projected end of mainstream maintenance for ECC in 2027. I sat down with three of our SAP ERP experts to discuss the options businesses have. […]

Read Blog
What to do About SAP’s “My Way or the Highway” Cloud Push
Blog
What to do About SAP’s “My Way or the Highway” Cloud Push
Luiz Mariotto
Luiz Mariotto
GVP, Global Pre-Sales
3 min read

The more SAP clarifies its cloud strategy, the murkier lies the future for those loyal customers on whose shoulders it built a leading ERP market share with on-premises solutions. The headline at IT Jungle succinctly summed up the one-two punch of recent SAP pronouncements: SAP Raises Costs, Slashes Innovation for On-Prem Software. The first blow […]

Read Blog
Now Is Your Chance to Switch to Third-Party Support for SAP and Use the Savings to Accelerate Innovation
Blog
Now Is Your Chance to Switch to Third-Party Support for SAP and Use the Savings to Accelerate Innovation
Luiz Mariotto
Luiz Mariotto
GVP, Global Pre-Sales
3 min read

The end of September often comes abruptly for SAP customers struggling with the costs and restrictions inherent in the vendor’s support contracts. September 30, 2024 is the deadline for informing SAP that you are considering terminating those contracts for the coming calendar year. You can later choose to stay with SAP support, but if you […]

Read Blog
Key Lessons Learned from an SAP Database Guru
Blog
Key Lessons Learned from an SAP Database Guru
Leonardo Gracioli
Leonardo Gracioli
SAP Sr. Support Engineer
3 min read

This blog was originally published in June 2023 and was updated in June 2024  What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things.  “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP […]

Read Blog
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Blog
Love It or Leave It: Should You Replace or Modernize Your ERP System?
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely.  We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]

Read Blog
Don’t Miss This Critical Deadline for SAP Roadmap Planning  
Blog
Don’t Miss This Critical Deadline for SAP Roadmap Planning  
Luiz Mariotto
Luiz Mariotto
GVP, Global Pre-Sales
3 min read

Two years ago, SAP extended mainstream support for SAP ERP Central Component (ECC) by two years, from 2025 to 2027. That no doubt prompted sighs of relief for organizations unwilling to take on the pain and costs of migrating to S/4HANA. Now, those organizations and all SAP licensees have until the September 30 annual deadline to […]

Read Blog

Maximize your SAP ECC and Business Suite investments

Reach out today to discuss how Rimini Street’s third-party support for SAP ECC and Business Suite can help you take control of your roadmap and accelerate innovation.

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