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Help Maximize the Value of Oracle Fusion Middleware Investments

Reduce costs of Oracle Fusion Middleware support

Oracle Fusion Middleware software is stable and reliable, requiring less support than previous generations. Yet most Oracle Fusion Middleware licensees seem to be frustrated by vendor pressure to upgrade and by lackluster support. Many are getting little value from their annual Oracle Fusion Middleware support contracts. So, they are choosing to extend the life of their current releases and dramatically reduce costs by replacing Oracle Fusion Middleware support with independent, third-party support from Rimini Street, gaining an immediate 50% annual savings over Oracle annual support fees.

Consolidate enterprise software support

Rimini Street offers maintenance services and support for Oracle Fusion Middleware software. Services include support for Oracle Fusion Middleware software by itself or in combination with support for Oracle or SAP enterprise applications and Oracle Database. Clients using Rimini Street combined support for Oracle applications receive an integrated service offering with all the advantages of single-provider support.

Product Lines Supported

Rimini Street support for Oracle Fusion Middleware includes:

Application Servers

WebLogic, Tuxedo, Internet Application Server, Oracle Application Server

Business Intelligence

Hyperion, Essbase, OBIEE, BI Discoverer

Business Process Management

BPM Suite, AquaLogic, BPEL Process Manager, Business Process Analysis Suite

Data Integration

Oracle Data Integrator, GoldenGate, Enterprise Data Profiling and Data Quality

Development Tools

JDeveloper, Designer, OAF, ADF, OAE, Forms, Reports, BI Publisher

Enterprise Management

Application Testing Suite, Oracle Enterprise Manager Packs for Middleware

Identity Management

Identity and Access Management Suite, SSO, Access Manager, Adaptive Access Manager, Directory Services

Service Integration

SOA Suite, Application Integration Architecture

User Engagement

Oracle WebCenter Portal, Oracle OAS Portal

Why Rimini Street

Ultra-responsive services and support for Oracle Fusion Middleware

Better model

Rimini Street’s award-winning, ISO-certified support services can maintain your entire Oracle application infrastructure, applications, and database family of software products to maximize efficiency and IT agility — all from single-provider support. Rimini Street support for Oracle Fusion Middleware goes beyond break/fix support to include security support, interoperability support, advisory services, and more.

Better people

Rimini Street assigns expert, dedicated Oracle Fusion Middleware resources, led by a Primary Support Engineer, that understand client environments, security, and the interaction with other applications to deliver a better, more responsive support experience.

Better outcomes

Rimini Street support for Oracle Fusion Middleware allows clients to extend the life of their current releases, thereby dramatically reducing costs and freeing up resources to focus on innovation initiatives, plus gaining strategic control of their Oracle roadmaps for future flexibility.

Compare the value

Support Features
Rimini Street
Oracle Premier and Extended
Oracle Sustaining
Support Services
Application and documentation fixes
No new fixes
Operational and configuration support
Installation and upgrade support
No new upgrade scripts
Named, regional primary support engineer with an average of 15 years of experience
Account management services
10-minute guaranteed response SLA for critical cases with 2-hour update communications
Full support with no required upgrades
Interoperability and integration support
Full support of current release for at least 15 years from contract date
Strategic Services
Technical, functional, and application roadmap advisory services
Cloud advisory services
License advisory services
Security advisory services
Interoperability and integration advisory services
Monitor and check advisory services
Impact on Resources
Significant reduction in operating costs (budget, people, time)
Independence from vendor-dictated roadmap

Additional Solutions

Advanced Application and Middleware Security

Get real-time, zero-day vulnerability protection to safeguard Oracle and SAP applications and middleware using Java run-time detection and remediation.
Learn more

Support for Oracle Database

Get ultra-responsive support for Oracle Database, including performance support and advisory services, while radically reducing annual maintenance costs.
Learn more

“We consider Rimini Street a strategic partner; they're reliable, innovative, and leading edge. And they will be our partners for years to come.”

Joe Cannella

CIO, Tempel Steel

Extend the value of Oracle Fusion Middleware.

Contact us to learn more.

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