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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
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      • Agentic AI ERP solutions
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    • Oracle
      • Oracle E-Business Suite
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      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
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    • And more
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    A global leader in enterprise software support and services for mission-critical systems
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Procurement Leaders

Drive IT cost efficiency and procurement ROI

Procurement Leaders

Strategic enterprise support alternative for IT procurement, sourcing leaders

With 90% of the average IT budget going toward ongoing operations and enhancements, IT procurement has a mandate to identify new savings and budget to support funding business transformation initiatives. It is vital to find and understand all options that can help procurement gain leverage and savings in large IT spend categories like ERP and Database software.

Leverage third-party support services to dramatically cut software support costs and drive ROI

Increased internal and external demands require IT procurement organizations to deliver cost savings rapidly in new and innovative ways—and drive IT ROI. Rimini Street independent, third-party support services and comprehensive support solutions can help sourcing and IT procurement teams immediately save 50% on annual ERP and database support fees and up to 90% on total support costs. Rimini Street has helped its clients over $10B to date, enabling them to better focus resources on innovation and strategic initiatives that help enhance competitive advantage and fuel growth.

Learn more about delivering ROI through the procurement function
 Strategic enterprise support alternative for IT procurement, sourcing leaders

Help ensure that ERP upgrades and migrations are business-driven, not vendor-dictated

Rimini Street works with IT procurement services teams to replace software vendor support for enterprise applications and databases, delivering significant annual cost savings and providing the flexibility to upgrade or migrate to a new platform only when there is clear business value and ROI to do so. Don’t upgrade or migrate now just to stay fully supported by the vendor. Rimini Street provides procurement advisory services and world-class support for ERP applications and databases with a seasoned team of experts providing ultra-responsive support, including support for customizations at no extra charge.

Partner with IT to advance the digital agenda and increase C-suite visibility

Continue to grow the relationship between the information technology procurement team and IT team by leveraging Rimini Street to help redirect cost savings to digital innovation and help drive procurement ROI that the C-suite will notice. Working together, procurement and IT can bring the most effective technology and services to bear, both in cost and function. This makes it possible to free up capital plus better focus resources on innovation and strategic initiatives.

Rimini Street Software Support Helps IT Procurement and Sourcing Leaders Cut Costs and Drive ROI

Why Rimini Street

Better model

Companies cannot afford disruption of their mission critical systems and supply chain operations. Rimini Street's unique program offers a breadth of premium features not typically found in software vendor support programs at any price. Our ultra-responsive support program also includes maintenance and strategic services, which is not standard with software vendor support, including expert support for customizations at no extra charge.

Better people

Rimini Street Support Services are led by Primary Support Engineers (PSEs), backed by an always-available network of global experts who average 15 years of professional IT experience. Procurement leaders can be confident in recommending this support alternative for the business.

Better outcomes

The number one issue for most procurement/sourcing organizations today is to reduce total costs and improve cost efficiencies. Save 50% on annual support fees and up to 90% on total support costs by switching to Rimini Street. Fund a digital agenda by freeing up capital and resources today.

Rimini Street Unified Software Services Can Help Drive IT Procurement ROI and C-Suite Visibility

Rimini Street clients include:

Khimji Ramdas Group
AUTOBACS
Vivere 
One New Zealand
Ingram Mikro
Cofco International
DB Insurance Co., Ltd.
Booking.com
Altra
Amerigas
Dover Corporation
Medical Microinstruments, Inc.
View All

Additional resources

4 Third-Party Software Support Roles for SAP ECC and S/4HANA Risk Assurance
Analyst Research
4 Third-Party Software Support Roles for SAP ECC and S/4HANA Risk Assurance
Read Analyst Research
Rimini Manage™: ERP & Application Managed Services (AMS)
Datasheet
Rimini Manage™: ERP & Application Managed Services (AMS)
Read Datasheet
Rimini Street Announces Stock Repurchase and Debt Reduction Transactions
Press Release
Rimini Street Announces Stock Repurchase and Debt Reduction Transactions

The Company recently completed an additional $5.0 million of common stock repurchases and $5.0 million of debt prepayment that brings total fiscal year-to-date capital return and balance sheet optimization to $30.9 million LAS VEGAS, August 31, 2026 – Rimini Street, Inc., (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic…

Read press release
The Comprehensive Guide to Third-Party Support and Services for Enterprise Software
eBook
The Comprehensive Guide to Third-Party Support and Services for Enterprise Software

Independent, third-party software support saves 50% to 90% annually and frees up the IT team. Read this guide to see if third-party support is right for you.

Read eBook
Why AI Strategy Should Start with Business Strategy
Blog
Why AI Strategy Should Start with Business Strategy
Jon Mulder
Jon Mulder
Product Marketing Director, Innovation Solutions
4 min read

Creating capacity matters, but only when technology investments produce measurable business value. Enterprise leaders are under intense pressure to act on AI. The technology is evolving quickly, expectations are high and every function can identify a potential use case. But urgency is not the same as strategy. Starting with AI can lead teams to fund […]

Read blog
Cutting Through the Hype: What Utility Leaders Should Do Next
Webinar
Cutting Through the Hype: What Utility Leaders Should Do Next
Watch Webinar
AWS to Discontinue Support for Amazon RDS Custom for Oracle Database
Blog
AWS to Discontinue Support for Amazon RDS Custom for Oracle Database
Robert Freeman
Robert Freeman
Rimini Fellow - Oracle Databases and Technology
3 min read

Recently, AWS announced it will discontinue support for Amazon RDS Custom for Oracle Database effective March 31, 2027. This represents a key milestone for organizations that rely on this service today, establishing a defined timeline to rethink their approach going forward. It’s important to note that AWS has provided options to transition away from this […]

Read blog
Agentic AI ERP: From Concept to Impact
Blog
Agentic AI ERP: From Concept to Impact
Jon Mulder
Jon Mulder
Product Marketing Director, Innovation Solutions
3 min read

The number one question I get from IT leaders these days is, “Where do I start with AI?” What I’ve found is that AI isn’t a one-and-done; it’s a series of small shifts that eventually yield a fully AI-enabled enterprise. And you don’t need to wait for a vendor roadmap or take on a major […]

Read blog
Plotting a New Course to Future Success with SAP
Webinar
Plotting a New Course to Future Success with SAP
Watch Webinar

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