Strategic Enterprise Support Alternative for IT Procurement, Sourcing Leaders
With 90% of the average IT budget going toward ongoing operations and enhancements, IT procurement has a mandate to identify new savings and budget to support funding business transformation initiatives. It is vital to find and understand all options that can help procurement gain leverage and savings in large IT spend categories like ERP and Database software.
Leverage third-party support services to dramatically cut software support costs and drive ROI
Increased internal and external demands require IT procurement organizations to deliver cost savings rapidly in new and innovative ways—and drive IT ROI. Rimini Street independent, third-party support services and comprehensive support solutions can help sourcing and IT procurement teams immediately save 50% on annual ERP and database support fees and up to 90% on total support costs. Rimini Street has helped its clients over $6B to date, enabling them to better focus resources on innovation and strategic initiatives that help enhance competitive advantage and fuel growth.
Help ensure that ERP upgrades and migrations are business-driven, not vendor-dictated
Rimini Street works with IT procurement services teams to replace software vendor support for enterprise applications and databases, delivering significant annual cost savings and providing the flexibility to upgrade or migrate to a new platform only when there is clear business value and ROI to do so. Don’t upgrade or migrate now just to stay fully supported by the vendor. Rimini Street provides procurement advisory services and world-class support for ERP applications and databases with a seasoned team of experts providing ultra-responsive support, including support for customizations at no extra charge.
Partner with IT to advance the digital agenda and increase C-suite visibility
Continue to grow the relationship between the information technology procurement team and IT team by leveraging Rimini Street to help redirect cost savings to digital innovation and help drive procurement ROI that the C-suite will notice. Working together, procurement and IT can bring the most effective technology and services to bear, both in cost and function. This makes it possible to free up capital plus better focus resources on innovation and strategic initiatives.
Why Rimini Street
Better model
Companies cannot afford disruption of their mission critical systems and supply chain operations. Rimini Street's unique program offers a breadth of premium features not typically found in software vendor support programs at any price. Our ultra-responsive support program also includes maintenance and strategic services, which is not standard with software vendor support, including expert support for customizations at no extra charge.
Better people
Rimini Street Support Services are led by Primary Support Engineers (PSEs), backed by an always-available network of global experts who average 20 years of professional IT experience. Procurement leaders can be confident in recommending this support alternative for the business.
Better outcomes
The number one issue for most procurement/sourcing organizations today is to reduce total costs and improve cost efficiencies. Save 50% on annual support fees and up to 90% on total support costs by switching to Rimini Street. Fund a digital agenda by freeing up capital and resources today.
Rimini Street clients include:
Additional Resources
Procurement’s Lead Role in Reducing ERP Maintenance Costs
Most ERP licensees like their products but are frustrated with the high costs and low value of vendor support. Procurement teams can help. Procurement professionals are in a unique position to help their IT organizations by championing independent, third-party ERP support. Third-party support delivers fast, comprehensive, high-touch services. Support for customizations, cloud advisory services, and global tax, legal, and regulatory updates are all included at no extra charge. Replacing vendor support with an experienced third-party support provider could save IT organizations up to 90% on total ERP support and maintenance costs. Organizations can reallocate the saved budget and resources to strategic innovation projects or to meet short-term budget pressure. To learn more about how procurement professionals can lead the way to lower costs and improved support quality, download this white paper. The white paper covers the following topics: ERP maintenance value gaps and how to get more value for your support spend the role of third-party support for ERP in managing costs and support quality a formula for calculating your estimated third-party support savings ways to start building the business case for third-party support within your organization
ProcureCon Indirect East 2020 Innovation Briefing
“Procurement is changing. How will your organization hold up?” This is the central question in ProcureCon Indirect East’s 2020 Innovation Briefing, a new report to help procurement leaders create value-driven teams focused on the “wow” of sourcing rather than the “how.” The brief delivers valuable insights into several key considerations for transforming the procurement function: CPOs as Chief Purpose Officers, leveraging sustainable procurement Adopting disruptive technologies to create win/wins with suppliers Implementing supplier-enabled innovation (SEI) to drive growth Overcoming barriers to digitalization Managing procurement talent for the future Leaders who implement these innovation best practices can help transition procurement from a pragmatic, cost-saving back office to a dynamic, strategic partner with IT and the C-suite.
ProcureCon’s 2018 CIO-CPO Report
A recent survey by ProcureCon found “the state of collaboration between the CIO and CPO has continued to evolve in response to developing external pressure…today’s business conditions call for a strategic alliance between them.” That is easier said than done, especially when IT stakeholders may be reluctant to inspect pockets of spend that haven’t been touched for years. One such area is software vendor support. In our experience, most IT teams admit that the cost-to-value ratio of software vendor support is terrible, particularly when it comes to vendor support of ERP systems, but they don’t feel they have options. The responsibility falls on the shoulders of the CPO and their teams to ask the tough questions: Do we renew software maintenance contracts despite receiving what we feel is sub-par support or low-value updates from ERP vendors? Are we paying vendors each year without understanding the fully-loaded cost of software support and maintenance? Does our software support budget rob us of dollars we could apply to more strategic parts of our business? Do we make decisions based on fear of potential adverse responses or consequences from the vendor? If you answered “yes” to any of those, find out how GE Software and IT Sourcing Leader Aashish Talwar, and Head of Indirect Procurement for Ace Hardware, Fraz Baig build strategic alliances between the CPO and IT by asking the questions that may help to unlock funding to power their business-driven ERP roadmaps.
Profiles of 12 Rimini Street Clients Using Business-Driven IT Roadmaps for Greater Success
As marketing, sales and product teams identify ways to achieve competitive differentiation, grow market share and increase customer loyalty, they often require new applications or services, which they expect to get from IT. Sadly, many IT organizations have committed the majority of their budgets to “keeping the lights on” expenditures, leaving them with little or no capacity to deliver on initiatives that could change the game for their organization. This is often because enterprises have ceded too much control to vendor-dictated technology roadmaps. Check out 12 real-world illustrations from IT teams who powered their Business-Driven Roadmap by moving to third-party software support from Rimini Street. This decision to get off the vendor-dictated model allowed them to redirect resources to innovative projects that dramatically changed business outcomes.
Increase IT cost efficiencies with third-party support.
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