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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    A global leader in enterprise software support and services for mission-critical systems
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Procurement Leaders

Drive IT cost efficiency and procurement ROI

Procurement Leaders

Strategic enterprise support alternative for IT procurement, sourcing leaders

With 90% of the average IT budget going toward ongoing operations and enhancements, IT procurement has a mandate to identify new savings and budget to support funding business transformation initiatives. It is vital to find and understand all options that can help procurement gain leverage and savings in large IT spend categories like ERP and Database software.

Leverage third-party support services to dramatically cut software support costs and drive ROI

Increased internal and external demands require IT procurement organizations to deliver cost savings rapidly in new and innovative ways—and drive IT ROI. Rimini Street independent, third-party support services and comprehensive support solutions can help sourcing and IT procurement teams immediately save 50% on annual ERP and database support fees and up to 90% on total support costs. Rimini Street has helped its clients over $10B to date, enabling them to better focus resources on innovation and strategic initiatives that help enhance competitive advantage and fuel growth.

Learn more about delivering ROI through the procurement function
 Strategic enterprise support alternative for IT procurement, sourcing leaders

Help ensure that ERP upgrades and migrations are business-driven, not vendor-dictated

Rimini Street works with IT procurement services teams to replace software vendor support for enterprise applications and databases, delivering significant annual cost savings and providing the flexibility to upgrade or migrate to a new platform only when there is clear business value and ROI to do so. Don’t upgrade or migrate now just to stay fully supported by the vendor. Rimini Street provides procurement advisory services and world-class support for ERP applications and databases with a seasoned team of experts providing ultra-responsive support, including support for customizations at no extra charge.

Partner with IT to advance the digital agenda and increase C-suite visibility

Continue to grow the relationship between the information technology procurement team and IT team by leveraging Rimini Street to help redirect cost savings to digital innovation and help drive procurement ROI that the C-suite will notice. Working together, procurement and IT can bring the most effective technology and services to bear, both in cost and function. This makes it possible to free up capital plus better focus resources on innovation and strategic initiatives.

Rimini Street Software Support Helps IT Procurement and Sourcing Leaders Cut Costs and Drive ROI

Why Rimini Street

Better model

Companies cannot afford disruption of their mission critical systems and supply chain operations. Rimini Street's unique program offers a breadth of premium features not typically found in software vendor support programs at any price. Our ultra-responsive support program also includes maintenance and strategic services, which is not standard with software vendor support, including expert support for customizations at no extra charge.

Better people

Rimini Street Support Services are led by Primary Support Engineers (PSEs), backed by an always-available network of global experts who average 15 years of professional IT experience. Procurement leaders can be confident in recommending this support alternative for the business.

Better outcomes

The number one issue for most procurement/sourcing organizations today is to reduce total costs and improve cost efficiencies. Save 50% on annual support fees and up to 90% on total support costs by switching to Rimini Street. Fund a digital agenda by freeing up capital and resources today.

Rimini Street Unified Software Services Can Help Drive IT Procurement ROI and C-Suite Visibility

Rimini Street clients include:

Lwart Environmental Solutions
Chen Full
Flexitech
KleanNara
Cubic Corporation 
Alcatel-Lucent
Ypê
SP Electricity North West
Tidewater
KBS
Idemitsu
Suntory
View All

Additional resources

What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Analyst Research
What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Read Analyst Research
Lotte Rental Speeds Growth and Innovation with Multiyear Partnership with Rimini Street
Press Release
Lotte Rental Speeds Growth and Innovation with Multiyear Partnership with Rimini Street

South Korea’s top car rental company cuts IT costs, boosts flexibility and powers digital transformation with long-term savings and robust services powered by Rimini Support™ for SAP and Oracle LAS VEGAS – March 31, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for […]

Read Press Release
Gold, Growth and Smart IT: A Conversation with Robin Fell
Blog
Gold, Growth and Smart IT: A Conversation with Robin Fell
Nancy Lyskawa
Nancy Lyskawa
EVP and Chief Client Officer
4 min read

With gold prices at an all-time high and global uncertainty driving investors toward safe havens, AngloGold Ashanti finds itself in a powerful position, not just because of market conditions, but because of strategic decisions that position the company to outperform its peers. I sat down with Robin Fell, SVP of Digital Technology at AngloGold Ashanti, […]

Read Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Robert Freeman
Robert Freeman
Rimini Fellow - Oracle Databases and Technology
5 min read

For decades, those in the Oracle community have voiced similar frustrations about mainstream support — primarily around the cost, speed and complexity. Despite how Oracle products and support channels have evolved, many organizations continue to feel underserved. Oracle Database customers often find themselves drowning in requests, waiting too long for meaningful help or receiving advice […]

Read Blog
Rimini Solutions™ for Salesforce® Applications
Datasheet
Rimini Solutions™ for Salesforce® Applications
Read Datasheet
 Rimini Street Wins Multiple Stevie® Awards for Sales & Customer Service Excellence
Press Release
 Rimini Street Wins Multiple Stevie® Awards for Sales & Customer Service Excellence

Company honored for Best Use of AI in Customer Service, Front-Line Customer Service Team of the Year in the Technology Industry and Best Customer Satisfaction Strategy LAS VEGAS – March 24, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and […]

Read Press Release
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Blog
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Han Law
Han Law
Regional Chief Technology Officer, SE Asia and Greater China
6 min read

Manufacturers — one of SAP’s most deeply invested customer bases — are faced with a widening gap between the innovation they need and what the vendor is offering. Those in this industry require AI intelligence and automation to ensure resilience and maintain competitive advantage. Rather than making these features readily and cost-effectively available, SAP promotes […]

Read Blog
Global Tax, Legal And Regulatory Update Services
Brochure
Global Tax, Legal And Regulatory Update Services
Read Brochure
Rimini Street Announces Participation in the ROTH Capital Partners 38th Annual Investor Conference
Press Release
Rimini Street Announces Participation in the ROTH Capital Partners 38th Annual Investor Conference

LAS VEGAS, March 17, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the following upcoming ROTH Capital Partners Investor Conference, March 23 and 24, 2026, in […]

Read Press Release

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