ERP system upgrades and migrations are expensive, risky, and usually do not enhance competitive advantage or help drive revenue growth. However, ERP software vendors are forcing their customers to move from robust, stable systems to new and unproven platforms through forced end-of-mainstream-support deadlines and coercive audit or "limited time" license credit offers — without any clear ROI or business value. CIOs can choose to defer ERP upgrade and migration projects that do not contribute to revenue generation until there are proven business cases and demonstrated ROI.
ERP software upgrades used to provide significant, valuable new functionality. Now, instead of looking forward to new features, many ERP customers dread the expensive and disruptive upgrade treadmill — with little perceived new value. Don’t be forced into an upgrade for a system that is performing very well or into an ERP system upgrade only to stay fully supported. Potentially costing millions of dollars, upgrades can also pose significant risks and disrupt business, requiring rebuilding and retesting of customizations and integrations. Maintain full expert support for at least 15 years without any required upgrades or migrations by switching to Rimini Street Unified Support Services.
Enterprises can take control of their IT roadmaps and make ERP platform migration decisions based on business priorities, including migrating to the cloud on their own terms — instead of giving in to software vendor pressure to "rip-and-replace" well-running, customized systems. Wait for next-generation ERP solutions to mature and for a clear ROI to emerge instead of being pressured to migrate to new software vendor platforms now that may lead to long-term lock-in to an ill-fitting solution. Rimini Street provides full support of current releases, allowing additional time to evaluate future software and release roadmap options from multiple vendors, including new modern options.
Today’s proven software applications are highly functional, reliably supporting tens of thousands of organizations and billions of dollars in transactions. Existing, stable releases, customized to meet unique business needs, can be run another 15 years or more. Leveraging Rimini Street support can delay or avoid costly and disruptive ERP system upgrades and migrations to focus people, time, and money on strategic initiatives that will help improve company profitability and growth.
Rimini Street solutions replace software vendor support and deliver a superior service experience, leveraging a scalable, global support model to drive business results. IT leaders can avoid expensive ERP system upgrades or migrations, running their existing, highly functional, stable releases for 15 years or more, avoiding long-term lock-in from software vendors.
Rimini Street clients have chosen not to upgrade only to stay on vendor support. With ISO-certified scoping and archiving processes, clients preserve their future flexibility to upgrade to all entitled versions on their own schedule and when it makes good business sense to do so. Rimini Street offers comprehensive solutions to support, manage, future-proof, and secure software for 15+ years.
Rimini Street places high-level engineers on the front line, leveraging expertise and global resources to deliver technical agility in resolving the most complex software issues, keeping existing releases highly-functioning for years. Avoid the uncertainty of a forced upgrade or migration with Rimini Street Primary Support Engineers (PSEs), averaging 15 years of experience or more in fine-tuning effective, existing systems.
Leveraging the flexibility, funding, and freedom to focus on initiatives that support growth and competitive advantage, Rimini Street clients can reject software vendor-forced ERP system upgrades, saving significant resource allocation for strategic initiatives, not on upgrades or migrations which may be premature, time-draining, and expensive.
SAP customers are being forced to make difficult SAP application strategy decisions. SAP customers are feeling the pressure to adopt, or at least license S/4HANA now due to the planned end-of-support date for ECC 6* and potential license audit threats. But many SAP customers plan to run their stable and proven SAP ERP releases until S/4HANA matures and the ROI emerges. Based on your roadmap, you can run your current SAP ECC release for a minimum of 15+ years, while you direct funds towards other strategic initiatives, including the eventual re-implementation onto S/4HANA in the future. You could also move to alternate SaaS solutions. This eBook provides four critical factors to help decide what makes most sense for your organization. *On February 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.
Oracle customers are faced with tough decisions on how to spend their time and resources. Views on what path to take often depend on roles within the company. Executives want to focus on driving the innovation that will help their companies grow and compete, but IT teams find themselves unable to take that route, as they are mired in maintenance and support issues. This executive summary, derived from the 2019 Oracle Applications Survey examines Oracle customer plans for their current ERP systems and looks at other issues that are top of mind for them.
IT organizations are under pressure to begin a costly “rip-and-replace” implementation of S/4HANA. Many SAP customers may defer making an S/4HANA decision after evaluating its early maturity, cost and limited ROI, while others may say “no” to S/4HANA to evaluate other modern cloud applications. Others will place their bets and start the journey of implementing S/4HANA now. Regardless of the path they are considering, Rimini Street helps clients define their SAP strategy before, during and after the potential implementation of S/4HANA. This eBook highlights a few examples of how organizations like yours are optimizing their current and future ERP roadmaps with Rimini Street.
When organizations consider the amount of their IT budget that is spent on yearly maintenance, many focus primarily on the annual maintenance fees as a large and already-budgeted expense that must be paid without question. But looking deeper at the total price of support, it can become apparent that millions of dollars are often unnecessarily wasted each year due to the outdated support model of software vendors. This executive summary is derived from a Rimini Street impact study that was validated by independent analyst firm Nucleus Research. It confirms the significant savings that a sample of 70 Oracle and SAP licensees have realized by replacing their software vendor support with Rimini Street support.
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