Software support that helps eliminate overspending so you can fund innovation

Your Oracle Agile PLM applications are stable, reliable, and key components to your product development and supply chain strategies. Keep them running smoothly with Rimini Support™ for Agile PLM software — comprehensive, responsive support without the need for unwanted updates or upgrades.

Rimini Support helps you maintain control of your IT roadmap and reduce your total cost of ownership (TCO). We can help you save up to 90% on your total software support costs so you can redirect funds to innovation.

Our 24/7/365 global, follow-the-sun support is led by Primary Support Engineers who average 20+ years of experience and have an average response time under 90 seconds for critical P1 and P2 issues. We can help secure and fully support your Agile PLM software release — including all customized code — for 15+ more years from the time you switch to us.

Our responsive, comprehensive support services can help you:
  • achieve your strategic, financial, and operational goals
  • extract greater value from your IT investments
  • proactively help secure your IT stack and enterprise software ecosystem
  • streamline and automate business processes
  • boost productivity and accelerate time to market

full-time staff engineers across 17 countries


years average Primary Support Engineer experience

Less than
2 minutes

average response time for critical P1 and P2 issues

Up to

savings on total support costs

Managed services that deliver expertise, efficiency, and improved productivity

With Rimini Manage™ for Oracle, we can expertly and efficiently take on your day-to-day IT service management. We have extensive experience in complex software and can manage your Agile PLM applications, reduce complexity, improve operational productivity, and help fill IT skills gaps.

The benefits of Rimini Manage™ for Oracle include:
  • an always-on global network of expert software engineers
  • human-first expertise empowered by AI service insight and automation
  • root cause analysis to prevent incident recurrence
  • reduced project backlogs and fast incident resolution
  • an unlimited ticket model from a broad catalog of services
  • predictable billing
A woman wearing a computer headset discusses Rimini Support for Oracle Agile PLM

Benefits of partnering with Rimini Street

Eliminate Overspending

Eliminate Overspending

Get engineering expertise and significantly reduced support costs
Maximize Software Support ROI

Maximize Software Support ROI

Accelerate innovation with freed-up IT funds
Gain Broad Expertise

Gain Broad Expertise

Benefit from services including configuration, performance support, and security advisory services
Free Up Your Staff

Free Up Your Staff

Engage and retain IT talent with critical strategic projects

Agile PLM product lines we support

With Rimini Support, you can keep your existing Oracle Agile PLM application modules and release updates, even if you have not yet deployed them. You can then implement modules and updates on your own timeline to meet your specific business needs. Our support for Oracle Agile PLM includes:

Agile Product Collaboration
Agile Product Quality Management
Agile Product Portfolio Management
Agile Product Cost Management
Agile Product Governance & Compliance
Agile Engineering Collaboration
AutoVue Enterprise Visualization for Agile
Oracle Product Lifecycle Analytics

Featured Clients

Featured Clients
Featured Clients

When we signed up with Rimini Street, the first and biggest change was that it felt like a partnership. Second, the amount of information and analysis work that is done by the Rimini Street team helps us make better decisions. We get specific answers and directions as to what we can do to solve issues.”

– Edgar Hershberger VP of Applications
Featured Clients
Featured Clients

Rimini Street support allows us to focus our workforce on what's important instead of making huge internal investments.”

– Amir Barmatz Director of Information Technology
Featured Clients
Featured Clients

Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”

– Daniel Lui CIO

Let's Start a Conversation

How can Rimini Support for Oracle Agile PLM help you meet your goals?

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